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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything goes smoothly shopping with Parts Avatar
Hi Kadene,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Good prices. Way better than most. Great support. Good quality parts. Prompt delivery.
Hi Geoff,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Ordered the parts and they shipped them quickly and I received them shortly thereafter. Also the price was a couple hundred dollars less than the exact same part (brand and item number) than anywhere else
Hi Derrick,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Ordered 2 lower ball joints for my truck and when I went to put them in they didn't fit, later I discovered that they were for aluminum control arm and I had steel. The site said they fit my year make and model and the people I chatted with said they fit but if you read the fine print in the very bottom of the information on the part it says they are for aluminum…
Parts avatar wouldn't help at all, wouldn't pay for return shipping wouldn't pay for half didn't even apologize….
I received my fuel line while at home in the afternoon, got a knock on the door and the courier waved and left, I'm happy with the product.
Hi Randy,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
They sent me the wrong parts & won't refund the shipping I paid! Their mistake so I should be reimbursed!
In the end, Monica of Parts Avatar refunded my shipping cost :)
Hi Ted,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Got them thanks but I did notice before putting them on that some of the paint was missing off them
Hi Brittany,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Delivery quickly, the strut bushing I ordered just awesome as description, would be perfect if bolt were included. I made it work anyways. Thanks
Hi Jay,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Hi Joe,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Very pleased with your service, delivery and price. I will be using your portal again as needed.
Hi Lloyd,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Item as described, quick shipping. Will be ordering more goods as I need them
Thank you
Hi Brian,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Hi Alex,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Hi Alan,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Good experience, but slow to let me know that one of the items was four weeks away.
Hi Thomas,
We are sorry for the inconvenience. We will take care that you never face such an inconvenience again with us in future. Your feedback is valuable to us. Thanks for sharing your feedback.
Well packaged delivery in a very good time. I would buy again forsure and would recommend to anyone looking to buy auto parts.
Hi Thomas,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Hi Tucci,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I took all the new parts off the part i received and re built my old one..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nathaniel,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.