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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The parts I ordered did not fit my vehicle and I had to return them. Now I am still waiting for my refund.
Looks like No refund of tax or shipping. Rock Auto refunds Both, so that is where I will be doing most of My shopping..
Good quality parts, the delivery was long, haven't gotten credit on cores yet.
Hi Robin,
We are very sorry for the delay in delivery. We will take care that you never face such an inconvenience again with us in the future. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Hi Donald,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Really like the product and delivery - however the pipe/muffler had all kinds of stickers on it - and also the documentation for shipment taped all around it and such. To remove this took more than an hour - as I didn't want all kinds of plastic melting on the exhaust pipe
I didn't receive my order and they could not care less. They keep throwing the cause of it on the delivery carrier and not taking any actiong. No customer service. Use autozone if you can just reship it to Canada at this point. Not worth the hustle.
They where great, find the right part for my truck. Fast shipping, secured packaged.
Hi Kristian,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Hi Darin,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Parts went in with no problems my clutch now fells better than ever
Hi Charles,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The parts were not correct for my older car I returned them for a refund to my credit card.
Hi William,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Filter arrived for pick-up quickly. Picking up the part was also quick.
Hi Eric,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Hi Aiden,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Very positive. Parts I needed, at I price that was great. Fast shipping, easy payments.
Hi Lee,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Ordered and received, not super fast but good. I ordered wrong part by my mistake, of course it's more expensive to send back so I eat this one. Dangers of online I guess
Hi Lawerence,
Thank you for taking out time to rate us. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Hi Steve,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Recently found this website, their parts search and breakdown is excellent, great prices and fast shipping will be a customer for years to come.
Hi David,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Hi Rob,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Hello,
I received my part 2 weeks after ordering it. Great quality, great service at the partsavatar website.
Hi Rick,
We are glad to know your experience in doing business with us. Thank you for your feedback!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gord,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.