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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Outstanding service, you've done it again auto shack
Quick delivery and adequate packaging. Delivery service actually rang my doorbell!
Hi Philippe,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
But it finally got setlled this morning
It seems the email people respond faster than the live chat people.
Great deal anyway
Would recommend
Hi David,
Thank you for taking out time to rate us. Your feedback is truly appreciated. Usually, it takes 15-20 business for the core return to be processed. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Parts were reasonably priced and shipping was free. Shipping time was decent.
Hi Derek,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Delivery of part very prompt and as described. Fit up very good. Returned my old core for refund and over 2 weeks later have not heard anything back from them. Parts tracking indicates that they received it well over a week ago. Wait and see I guess.
Hi Bruce,
Thanks a ton for sharing your experience with us. We hope to serve you in the future too. The refund for the core is also processed from our end and it might take 2-3 business days to reflect on your account. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I am not sure if I ordered wrong or what but it's not firing to my Toyota Tacoma
May be I need to buy some more bracket or part to fit.
But overall all good
Hi Abhi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Merci beaucoup très content avoir à se prix. Je vais refaire des achats avec vous.
Hi Luc,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Exactly what I have ordered and it arrived earlier than expected. I have a vintage truck and the info helped me choose the right parts
Hi Elizabeth,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Hi Yves,
We are glad to know your experience in doing business with us. Thank you for your feedback!
All went well. The price was reasonable. At the same time I ordered similar products three days later after I had put my orders in and received my parts from the US quicker even through customs with Rock Auto.
Nice to know I have two options that are reliable now. Will continue to order from both vendors
Hi George,
Thank you for taking out time to rate us. Your feedback is truly appreciated. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Hi Mike,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
First time placing an order with Parts Avatar, but experience was nice and easy. Got what I needed and turned out perfectly.
Hi David,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
J'achète souvent et toujours les pièces exact pour mes véhicules des client... prix-service-livraison je leur donne un AAA+
Hi Andre,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Very good service. Fast delivery and very good quality product.
Hi Guilherme,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Quick delivery, easy trans action. Just what I ordered
Hi Domenico,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Order arrived on time with parts that looked carefully placed as to not be damaged. However I noticed a few scratches on tail pipe tip.
Hi Arif,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
I ordered both front axles for my 2006 VW Jetta Diesel and used there online computer parts finder which sent axles for a Gas Jetta. They would not take ANY responsibility for their mistake and I'am now out $46.00 return shipping and a LOT OF INCONVENIENCE! " So beware of their computer accuracy. Make sure you are ordering the right parts!
Hi Chris,
We are very sorry for the inconvenience you had to face. As we checked the case details, we provided you with the Pre-Paid Return Shipping Label but you did not use that and shipped the part on your own. Unfortunately, our system does not allow us to reimburse the shipping cost but we provide our customers with the Pre-Paid Return Shipping Label. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Your service was very fast in shipping and I got exactly what I ordered
Hi Gloria,
We are glad to know your experience in doing business with us. Thank you for your feedback!
This was my first time ordering parts. It went well and the parts were at my door in less then 2 weeks. I will be ordering from you again.
Hi Steve,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Great parts perfect fit reasonably priced parts and fast shipping will purchase again
Hi Randy,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Braedon,
IT's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.