Nustay

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Virginia
2 reviews
0 helpful votes
Follow Gobinet L.
Unfollow Gobinet L.
Share Review
Report Review
My stay at Nustay was exceptional
October 19, 2023

My stay at Nustay was exceptional. The staff was friendly and accommodating, the room was clean and comfortable, and the amenities exceeded my expectations. I can't wait to return.

Date of experience: October 18, 2023
India
6 reviews
1 helpful vote
Follow Tanya W.
Unfollow Tanya W.
Share Review
Report Review
Travel booking
July 26, 2021

A very good and resourceful website to search, plan, book hotels for the travel with affordable and cheapest available room.

Date of experience: July 26, 2021
Alex F.
California
1 review
0 helpful votes
Follow Alex F.
Unfollow Alex F.
Share Review
Report Review

I am impressed with the speed and are incredibly neatly handling this booking. Heal, once again my compliments to you. Humanity! Thanks, thanks thanks

Date of experience: October 2, 2020
Nicole N.
California
1 review
0 helpful votes
Follow Nicole N.
Unfollow Nicole N.
Share Review
Report Review

Megan was by far one of the most helpful customer service providers that I've had to pleasure of talking too and always responds immediately.

Date of experience: October 2, 2020

See reviews of sites as you browse!
Get the Chrome Extension.

Steven G.
California
1 review
0 helpful votes
Follow Steven G.
Unfollow Steven G.
Share Review
Report Review

Very helpful and didn't keep me waiting for ages for email to sort my refund although they gave me a voucher but I'm sure I can use this anytime and anywhere this summer and next summer..

Date of experience: October 2, 2020
Christine G.
California
1 review
0 helpful votes
Follow Christine G.
Unfollow Christine G.
Share Review
Report Review

Not acceptable to blaim your system or Melias system in this case, and then replying to my last email for hours after refunding me. Not more that 3 star review

Date of experience: October 2, 2020
Rebecca I.
California
1 review
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

After speaking with their agents you have a feeling that this company acts in the way they want to be treated as well.

Date of experience: October 2, 2020
Robert Y.
California
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

Pleased to receive a fast response given the situation!

Date of experience: October 2, 2020
Stephen P.
California
1 review
0 helpful votes
Follow Stephen P.
Unfollow Stephen P.
Share Review
Report Review

The company staff know how to interact with clients. Sometimes a simple apology is enough to let it go. For this, I plan on using your services in the future.

Date of experience: October 2, 2020
Jessica W.
California
1 review
0 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Share Review
Report Review
They did not understand English in the hotel
September 28, 2020

They did not understand English in the hotel. Thank you for solving the problem with my middle name as they simply could not understand that this is not my last name beginning with M, but my middle

Date of experience: October 2, 2020
Joseph L.
California
1 review
0 helpful votes
Follow Joseph L.
Unfollow Joseph L.
Share Review
Report Review
Very pleased that Nustay has responded
September 27, 2020

Very pleased that Nustay has responded. I didn't see the email earlier, and as we are the day before my booking I wish they had called me.
I asked the operator who assisted me earlier at Ogoda to request a call back. As long as we can resolve this I will be delighted

Date of experience: October 2, 2020
Daniel O.
California
1 review
0 helpful votes
Follow Daniel O.
Unfollow Daniel O.
Share Review
Report Review

The process of booking was quick, easy and hassle free.

Date of experience: October 2, 2020
Ben X.
California
1 review
0 helpful votes
Follow Ben X.
Unfollow Ben X.
Share Review
Report Review

I was apprehensive using Murray, but customer service great and did right by me will use again. People should uses them very good.

Date of experience: October 2, 2020
Christine E.
California
1 review
0 helpful votes
Follow Christine E.
Unfollow Christine E.
Share Review
Report Review

I appreciate the credit I received, which is really all I really wanted in the first place.

Date of experience: October 2, 2020
Virginia T.
California
1 review
0 helpful votes
Follow Virginia T.
Unfollow Virginia T.
Share Review
Report Review
Looking forward to receiving from you ASAP
September 27, 2020

Looking forward to receiving from you ASAP.
Thanks much for your kind cooperation.

Date of experience: October 2, 2020
William U.
California
1 review
0 helpful votes
Follow William U.
Unfollow William U.
Share Review
Report Review

I booked a non-refundable but thanks to Alex, I was able to receive a refund

Date of experience: October 2, 2020
Stephanie G.
California
1 review
0 helpful votes
Follow Stephanie G.
Unfollow Stephanie G.
Share Review
Report Review

My service rep Dana could not have been more helpful.

Date of experience: October 2, 2020
Nick E.
California
1 review
0 helpful votes
Follow Nick E.
Unfollow Nick E.
Share Review
Report Review

Thank you so much for the quick reply, friendly service, and kind words.

Date of experience: October 2, 2020
Rebecca Z.
California
1 review
0 helpful votes
Follow Rebecca Z.
Unfollow Rebecca Z.
Share Review
Report Review

Alex has been incredibly useful and did not hesitate to do everything that was in his hands to help us. FIrst time using Nustay but certainly not last.

Date of experience: October 2, 2020
Alex F.
California
1 review
0 helpful votes
Follow Alex F.
Unfollow Alex F.
Share Review
Report Review
Thank you so very much
September 26, 2020

Thank you so very much. This is the first time I have used NUSTAY and it definitely will not be the last.
Your quick response made me a believer in NUSTAY.
Thank you again.

Date of experience: October 2, 2020