Nustay

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Nick A.
California
1 review
0 helpful votes
Follow Nick A.
Unfollow Nick A.
Share Review
Report Review
I asked for rates in Indian rupees
September 9, 2020

I asked for rates in Indian rupees. But paid in euro, not good

Date of experience: October 2, 2020
Sandra W.
California
1 review
0 helpful votes
Follow Sandra W.
Unfollow Sandra W.
Share Review
Report Review
Confirmation is for sure
September 9, 2020

Confirmation is for sure.
Have a good health and Have a good day to you.
Thank you very much.

Date of experience: October 2, 2020
Anna N.
California
1 review
0 helpful votes
Follow Anna N.
Unfollow Anna N.
Share Review
Report Review

Excellent, prompt and friendly customer service. Thank you.

Date of experience: October 2, 2020
Donna A.
California
1 review
0 helpful votes
Follow Donna A.
Unfollow Donna A.
Share Review
Report Review
Very professional and responsive company
September 8, 2020

Very professional and responsive company. Simple exchange process.

Date of experience: October 2, 2020
Stephen P.
California
1 review
0 helpful votes
Follow Stephen P.
Unfollow Stephen P.
Share Review
Report Review

Thank you for all your help Megan you been a great help an a star thank you again

Date of experience: October 2, 2020
Nancy F.
California
1 review
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

I do understand how a price for a hotel can change. This is not the top website sertvice, at least I now can pay a higher price by link. I am not certain if I am goinf to use your service again but the communication was fast and smooth.

Date of experience: October 2, 2020
Patricia V.
California
1 review
0 helpful votes
Follow Patricia V.
Unfollow Patricia V.
Share Review
Report Review
I appreciate the quick feedback to my request
September 7, 2020

I appreciate the quick feedback to my request.
I already booked another hotel for tomorrow.
Brgds

Date of experience: October 2, 2020
Janet F.
California
1 review
0 helpful votes
Follow Janet F.
Unfollow Janet F.
Share Review
Report Review

I live overseas and was on a once in a lifetime trip to Italy this year and there's no way I will be travelling anywhere. I highly appreciate that your voucher allows me to book any other hotel and not being limited with Italy!

Date of experience: October 2, 2020
Jason N.
California
1 review
0 helpful votes
Follow Jason N.
Unfollow Jason N.
Share Review
Report Review
Thank you so much for your support!
September 6, 2020

Thank you so much for your support! It's a very good news for us. We can't wait to book again via Nustay as soon as the situation will allow us to reschedule our trip.

Date of experience: October 2, 2020
Dorothy Y.
California
1 review
0 helpful votes
Follow Dorothy Y.
Unfollow Dorothy Y.
Share Review
Report Review
Thank you for your quick response
September 6, 2020

Thank you for your quick response - we have been trying for about a month to call you but could not get through.

Date of experience: October 2, 2020
Tony D.
California
1 review
0 helpful votes
Follow Tony D.
Unfollow Tony D.
Share Review
Report Review

Used the voucher for a new reservation and the price you offered was amazing for this spectacular retreat!

Date of experience: October 2, 2020
Jack F.
California
1 review
0 helpful votes
Follow Jack F.
Unfollow Jack F.
Share Review
Report Review

Brilliant service, smart and professional. Camilla done a great job of getting a voucher

Date of experience: October 2, 2020
Jim T.
California
1 review
0 helpful votes
Follow Jim T.
Unfollow Jim T.
Share Review
Report Review

I had booked the wrong dates and Camilla help resolved the problem.

Date of experience: October 2, 2020
Sandra N.
California
1 review
0 helpful votes
Follow Sandra N.
Unfollow Sandra N.
Share Review
Report Review

Thank you Antony for responding to and resolving the issue so promptly.

Best Wishes,
Dixie

Date of experience: October 2, 2020
Bob Q.
California
1 review
0 helpful votes
Follow Bob Q.
Unfollow Bob Q.
Share Review
Report Review
Snabb, enkel, organiserad
September 6, 2020

Snabb, enkel, organiserad. 10/10 upplevelse. Kommer definitivt tillbaka igen :)

Date of experience: October 2, 2020
Carol F.
California
1 review
0 helpful votes
Follow Carol F.
Unfollow Carol F.
Share Review
Report Review

My payment didnt go through because your site was blocking the payment. BUT yet your team offered me an alternative way to pay

Date of experience: October 2, 2020
Charles N.
California
1 review
0 helpful votes
Follow Charles N.
Unfollow Charles N.
Share Review
Report Review

It took a long time but i am very happy with the result.

Date of experience: October 2, 2020
Martha I.
California
1 review
0 helpful votes
Follow Martha I.
Unfollow Martha I.
Share Review
Report Review

Dana Pace gave a speedy, polite, and informative reply to my email. Very thankful!

Date of experience: October 2, 2020
Richard K.
California
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

I was given an option on how to make extra payment to redeem the voucher. So question was answered. Thank you

Date of experience: October 2, 2020
Frank T.
California
1 review
0 helpful votes
Follow Frank T.
Unfollow Frank T.
Share Review
Report Review

Waited a bit for their resposne but the final response was worth the waiting. Fully refunded

Date of experience: October 2, 2020