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MrFluffyFriend has a rating of 1.9 stars from 462 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MrFluffyFriend most frequently mention customer service, dog bed and credit card. MrFluffyFriend ranks 611th among Pets sites.
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Great goods! Came quickly, packed perfectly. Soft, smooth, threads do not stick out 10/10.The top of verson..
Lovely, super soft, just a week to arrive, very happy, thank you seller, I recommend to buy here, the size of 60 centimeters, my psa dog nearly 5 kilos and it fits perfectly. Very soft. The dog immediately liked it.
Hello As M., getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
Super soft, very happy. It is come very fast. By this site of the survey found that day. We use the verson of the site for analytice subject and personalization them.The very nice color.
Hello Tm J., thank you very much for this wonderful review! We only want what's best for your beloved pets.
This bed took a very long time to arrive, but to be fair, my dog did like it. Unfortunately though, it was far too small for her. I ordered a bed that was supposed to be suitable for a Beagle. My dog is about the size of half a Beagle, but I wanted her to be able to stretch out in it comfortably. It was pretty expensive to me as I am on a pension, but when I complained about it being too small I was advised to 'give' it to someone else and buy another one. I can't afford to do this, so it has been a total waste of money. If you're considering purchasing this bed, order one that is much bigger than you think you will need for your dog, and be prepared to wait for several months to receive it. Very disappointing and an expensive lesson in Chinese sizing.
Hello Paula, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you!
PLEASE DO NOT PURSCHASE FROM THIS COMPANY. It is a scam they take your money and don't send product. I'm currently on phone to bank
Hello Stacey, We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Good size. Very soft to the touch beautiful color the cat will appreciate I thank you...
Hello Talha, Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
I never write reviews, but I am so dissatisfied with the deception of this company. The reviews on the company website are amazing, the bed looks like something I would even sleep on, but when it finally arrived (after 3 weeks), it is NOT fluffy like the picture makes it seem, the color is an UGLY blueish grey and my dog is better off laying on the hard floor. When I went to look at the return policy, all they give you is an email to send your request to and Joyce, who seems to be the only one working for this company, sends an email back saying that I AM responsible for shipping costs to return it to CHINA when supposedly they have fulfillment centers here in the US! TOTAL TOTAL TOTAL SCAM! Do not waste your time or money buying this cheaply made bed! Joyce-if you read this, my fiance is very famous on social media and he will be letting everyone know about our experience and your fraudulent fake company.
Hello, I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
All my boys love their new pet beds. Very fluffy and soft! I recommend these to all fur parents who wanted something really great bed for their lovely pets. 5/5
Hello Joyce, thank you so much for your wonderful review! Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
They have given three different shipping number and parcel companies, please keep away I wish I had read up on them first!
Hello Lisa, I want to make sure that this matter is resolved. Please send us an email. We will be waiting for your message.
This is extremely nice and good product. I love this product very much. I am satisfied to this product thanks.
Hello Yasin, Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
Travelled half the world to get here but I'm very happy! Love this product very much and i am satisfied thanks.
Hello Sheikh, that's amazing! Thank you very much for your review!
I love my new dogbed. This so helpful for me and i am satisfied. Love this product very much thanks.
Hello Shohidul r., Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
My Australian kelpie loves her new bed love this product. Its helpful for me and I am satisfied Thanks.
Hello Pallab, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Subject to description delivered in short times. Very nice product and I am satisfied by this product.
Hello Pallab a., We are happy to know you had a positive experience with MrFluffyfriend. Looking forward to seeing you again soon!
I was surprised that it came in an itty-bitty package, but wow did it pouff out! Takes up a lot of space, but very attractive and comfy.
Hello Connie, Thank you so much for taking the time to leave us this amazing review!
This is a scam company. The product is not as advertised. No support and nothing like the videos and pictures. If you request a refund they ask you to ship the product back to China. DO NOT BUY FROM THIS COMPANY. I am going to contact my credit card company to see if I can get any relief from this scam from the bank.
Hello Peter, We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you!
I wish I had seen these reviews before I ordered. Now I don't know WHAT to expect. Will post when arrives
Hello Claire, We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Is the most soft pet bed I bought. Really soft and clean. After I bought this bed, My baby slept in it every day.
Hello Fields A., Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
All OK.Do not be afraid to purchase this bed, it is wonderful! I throw it in the washer and the dryer and it comes out as soft as when I first bought it, and hold its shape! Great purhase!...
Hello Aspen, Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
Ive heard about this bed from multiple sources and finally decided to give it a try. The bed arrived quickly in a nice vacuum bag. Once opened it quickly expanded to a nice soft and fluff bed. My dog did his usual inspection like another new things, he got into the bed and curled up comfortably.
Hello Michelle, We are so happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon!
Answer: Hello Jennifer, thank you so much for sending in your question. I understand that you would like to get in touch with our customer service team. Unfortunately, I cannot see your order number from here so I can't check anything for you, however, please don't hesitate to write to us via email at [email protected] so we can assist you further.
Answer: Dear Judy, we appreciate your patience and apologize for any inconvenience. To assist you promptly, please email us at [email protected] with your order details. Our team is ready to investigate and resolve this matter for you. Sarah Team MrFluffyFriend
Answer: Hi Tracy, thank you for sharing your thoughts. I am sorry that you had a negative experience with MrFluffyFriend. We strive to provide the best products and customer service, however, we apologize for falling short of your expectations. I wanted to check your order but I can't do so since you didn't provide your order number. If you need further assistance, please send us an email at [email protected].
Answer: Hello Sandra, thank you for sending your question. We ship primarily from fulfillment centers in the United States, East Asia, and Western Europe. If there is anything else you need, please let us know or send us an email at [email protected]. Have a nice day!
Answer: Hello and good day, Betty! Thank you for posting your question. I understand that you are looking for other companies selling the same items as what we have. MrFluffyFriend offers high-quality products and excellent customer service at competitive prices. While we cannot speak for other companies, we are confident in the value and quality of our products. We encourage you to try our products and see for yourself why our customers continue to choose MrFluffyFriend. Thank you for considering us as your pet care provider. If you need further assistance, please send us an email at [email protected].
Answer: Hi Marianne, We understand your frustration and apologize for any inconvenience caused. Please rest assured that our team is committed to assisting you promptly. One of our representatives has been diligently addressing your concerns. If you can't find an email from us in your inbox, we recommend checking your spam and junk folders as occasionally our emails may be redirected there. We strive to provide a seamless experience and hope to resolve this matter to your satisfaction soon. Warm regards, Sarah Team MrFluffyFriend
Answer: Dear Marianne Coros, We understand that you would like to return your car seat travel box. Rest assured, we'll promptly address this matter and reach out to you via email shortly to assist with the return process. Sincerely, Sarah Team MrFluffyFriend
Answer: Dear Lesley, Thank you for reaching out with your inquiry. We understand the importance of easy maintenance for your pet's comfort. While our pet bed doesn't feature a zipper, rest assured it's completely machine-washable for your convenience. Additionally, it can also be hand-washed with ease. We appreciate your feedback as it helps us improve our products to better serve you and your furry friend. Best regards, Sarah Team MrFluffyFriend
Answer: Hi Lesley! Thanks for your interest in our pet bed. Our pet beds don't have removable covers but washing them is super easy. You can either toss the whole bed into your washing machine for a quick and convenient clean or if you prefer, you can gently hand wash it in a bathtub or large basin with some mild detergent. Just be sure to let it air dry thoroughly afterward, and your furry friend will have a comfy and clean bed to enjoy! If you have any more questions, feel free to ask! Sarah Team MrFluffyFriend
Answer: Hi Randy, Thank you for sending your question here. Unfortunately, you didn't provide your order number for us to check anything. Kindly send us an email at [email protected] so we can provide you with an update about your package. Thank you for your understanding and patience. Sarah Team MrFluffyFriend
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!


Hello cr m, we thank you for your 5-star review! We only want what's best for your beloved pet!