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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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I never received my package and when I reached out I was informed that I had to contact the delivery people because they marked it as delivered. The response basically came off as not our problem anymore.
Got the Meta frames off Amazon and sent them to Lensable for prescription lens- got them back quickly and well done- very pleased
Did my research and decided to to give Lendabl a try. The process was simple although a bit delayed. Use of the USPS seems to really bog down the system of box delivery, box return and glasses return. All in all, it took about a month to obtain my updated sunglasses. Julie was very helpful in cleaning up the process and offering me the option to print my own label and use my own shipping box. The final product was very close to what I expected other than the color of the lens. The new lens was far more amber / yellow than the original grey / rose tint I expected. I little bright for sunny days but nice contrast for our often overcast sky. Fortunately the vision was very good and I decided, rather than question the color and potentially run into another delay, just to keep what I received. Almost perfect...
Prescriptions came out perfect on the previous 2 pair I ordered
So here was a significant delay in receiving my lensable replacement. Ultimately we were able to track it down the package containing my frames and I was able to get my replacement lenses.
I paid extra for high index lenses. But the lenses still sticks out of the frame (which is a thicker frame) almost half a centimeter. I have not had this happen with other frames with the same prescription. I wonder if they in fact are high index lenses.
The bifocals are massive compared to any I've seen before
Received my glasses back, and I cannot see at all. Clearly they put someone else's prescription in my glasses, because I just had my vision checked, the measurements I uploaded and provided were recent and what I use currently in the glasses I received from the optometrist's visit (which are clear). SO disappointed! I paid a LOT of money for top of the line lenses, etc. to receive completely useless glasses.
I ordered a pair of Meta glasses from Lensabl with my prescription on 7/9 and to this day they have not sent me my glasses. They said it was due to a shipping issue and then an issue with the frames that they got me and now again shipping issues with the frames. This all would have happened if I did not reach out to them for answers.
I received the glasses after giving all the information they asked for and they fit like it was for a child and not me. I sent them back only to receive a refund of 26 buck on a 173 dollar order. Oh yeah, they kept the lenses that they would not give a refund for.
TERRIBLE CUSTOMER SERVICE!
I used to wear contacts and had numerous pairs of Goodr sunglasses because I am a runner and they don't slip at all! When I had to quit contacts and start using regular glasses I didn't have anything that didn't slide all over my face. I was thrilled to be able to get the goodr glasses with my prescription! Lensabi was so easy…. And every question I had was answered so promptly! I got the clear but I'm thinking about getting a tinted pair. Also they are very affordable for a prescription lens and even if you have a strong prescription which I do!
Ordered prescription sunglasses through Detour. Fairly quick turnaround. Prescription and fit are just fine. Reasonable price.
At 1.67 high index, these are the thickest lenses I have ever experienced. This was a rimless lens for a frame I had sent in and it is incredibly thick. I have a thinner lens with a full frame with 1.74 high index lenses with the same exact prescription and it is totally different. The thickness of what I was sent back doesn't make sense as this 1.67 high index is supposed to be the second thinnest lens. This is by far the worst experience and biggest waste of money. I'm sorry to have to write this review but I will never wear these glasses now and they are as good as ruined. They are almost triple the size of the original lenses that were sent with frames I provided, absolutely unacceptable.
Love my new goodr prescription sunglasses! All the greatness of Goodrs and I can take a break from my contacts.
I have always loved goodr sunglasses. They always stayed in place no matter what I was doing. I recently found out goodr now offers prescription sunglasses. I was super excited to try them since my current glasses never stay in place when I'm outside sweating. I was a bit worried that the weight of prescription lenses would be too heavy to hold them in place like non-prescription goodr sunglasses. My concern was for nothing. I'm thrilled to report these glasses stay in place no matter what! I love them! Summers in Wisconsin are hot and very humid. Doesn't matter to these glasses! They stay exactly where I want them. You have a lifetime customer in me. Thank you!
I had a special request in addition to the new lens order and I was very pleased with the effort on Lensabl's part to fulfil my request. It was all done exceeding my expectations.
I love my goodr glasses so much and was skeptical about a company able to also add a good prescription lens to goodr frames. Announcement! They can. Company was wonderful to work with and answered every question.
Do not send expensive glasses to these people. I sent them Persol 714sm. The lenses easily pop out as Persol send you two sets. They broke my glasses lens supposedly from popping the lens out. Then they shipped them back to me broken and when I asked to be compensated for the broken lens or have it replace the customer service agent stated that in their policy it states some lenses may get broken and they are not liable. Lol my toddle could have popped those lens out don't send nice things to these people. Also the quality of lens is just not as clear as lens crafters I don't know what it is. Overall extremely dissatisfied especially when I gave them the opportunity to make it right
Ive used other online glasses firms, but the focal points always seem "off". After uploading a few photos holding a credit card, they were able to get me the fit I need without ever seeing me or trying on glasses. It was very cool. They helped me send in my smart glasses frames in, and I had the new lenses installed professionally in about two weeks. My local optical retailers take that long. Great experience - Highly recommended.
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!

