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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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It took over a month to receive my glasses. I finally received them and unfortunately my prescription wasn't right. There is no bifocal. Progressive. So I can't read with these glasses. Disappointed to say the least.
I was able to put prescription lenses in some frames that I purchased separately. The lenses are great and service was excellent. No complaints at all!
Best deal I could find on replacement lenses for all 4 of my pairs of glasses. All 4 transactions were smooth. They
My experience with by bi-focals was excellent. I also replaced my single lense sunglasses. I am now in the process of updating a second pair of sunglasses. Also had my wife's glasses updated.
Excellent service again! My second time getting replacement lenses for older frames I loved.
Easy ordering and great product! Received my brew readers quickly!
The website was a little cumbersome, but the glasses are amazing. Website needs a way to add customer notes about prescription.
Very easy,'good communication about order status and missing details
It was so easy to order frames and lenses, my new glasses came quickly. Extremely satisfied and coming back for more in the near future.
Needed new RX lenses for my Holbrook frames and lensabl made it happen. Affordable service, quality product, and fast turn around time. Sent my glasses back with a new case also. Will order again
The replacement lens process was affordable and easy to follow. My old frames were returned with new lens and the prescription was perfect. The also over excellent frame and very cost effective.
I've had my glasses for about 5 days and they seem to be really nice we done.
Customer support is very helpful and they helped me with every question I had.
I sent Lensabl my old Bolle 527 sunglasses. This Bolle frame fits my face and I have worn them for 12 years now. I have 3 pair of these sunglasses, so I sent Lensabl a pair with old and scratched lens along with my new 2024 prescription. I asked for polarized polycarbonate G15 color lens. After only about 10 days I received back my sunglasses - Lensabl tightened up the temple pieces and installed wonderful new lenses. My old Bolle sunglasses are once again like brand new! Hooray!
Jove at Lensabl Support was wonderful, and helped make my recent purchases very easy with no worries!
I was nervous about measurements being correct from pictures, but I carefully followed the instructions and my glasses came back perfect! I am extremely satisfied with Lensabl
Quick and easy experience that made ordering prescription sunglasses and getting reimbursed through my insurance no hassle at all.
Great quality and timely service. I would by from Lensabl again
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!

