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Lensabl

4.0

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From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


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Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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7,454 reviews

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Georgia
1 review
0 helpful votes
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Great
September 7, 2024

Great. Really, really great. The best of the best for sure and I mean it.

Date of experience: August 28, 2024
Virginia
1 review
1 helpful vote
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Disappointed
September 6, 2024

It took over a month to receive my glasses. I finally received them and unfortunately my prescription wasn't right. There is no bifocal. Progressive. So I can't read with these glasses. Disappointed to say the least.

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Good product and service
September 6, 2024

I was able to put prescription lenses in some frames that I purchased separately. The lenses are great and service was excellent. No complaints at all!

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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4th. Time Customer
September 6, 2024
Updated review

Best deal I could find on replacement lenses for all 4 of my pairs of glasses. All 4 transactions were smooth. They

Date of experience: August 27, 2024

I'm a four time customer
July 17, 2024
Previous review

My experience with by bi-focals was excellent. I also replaced my single lense sunglasses. I am now in the process of updating a second pair of sunglasses. Also had my wife's glasses updated.

Date of experience: July 7, 2024
New Jersey
1 review
0 helpful votes
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All good
September 6, 2024

Goodr brands are so fun. I'm so happy they come in prescription. Lenses took about a week and I am satisfied with the quality so far

Date of experience: August 27, 2024
Florida
2 reviews
0 helpful votes
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Once again spot on!
September 5, 2024

Excellent service again! My second time getting replacement lenses for older frames I loved.

Date of experience: August 26, 2024
Kansas
1 review
0 helpful votes
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Easy ordering and great product! Received my brew readers quickly!

Date of experience: August 25, 2024
California
1 review
1 helpful vote
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Great product
September 4, 2024

The website was a little cumbersome, but the glasses are amazing. Website needs a way to add customer notes about prescription.

Date of experience: August 25, 2024
Illinois
1 review
0 helpful votes
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Great sunglasses
September 4, 2024

They are great they are great they are great I love them thanks

Date of experience: August 25, 2024
Massachusetts
1 review
0 helpful votes
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Easy online
September 4, 2024

Very easy,'good communication about order status and missing details

Date of experience: August 25, 2024
Arizona
1 review
0 helpful votes
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Easy and fast
September 4, 2024

It was so easy to order frames and lenses, my new glasses came quickly. Extremely satisfied and coming back for more in the near future.

Date of experience: August 24, 2024
Texas
1 review
1 helpful vote
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Affordable quality lenses
September 3, 2024

Needed new RX lenses for my Holbrook frames and lensabl made it happen. Affordable service, quality product, and fast turn around time. Sent my glasses back with a new case also. Will order again

Date of experience: August 24, 2024
Ohio
1 review
2 helpful votes
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Adorable prices
September 3, 2024

The replacement lens process was affordable and easy to follow. My old frames were returned with new lens and the prescription was perfect. The also over excellent frame and very cost effective.

Date of experience: August 24, 2024
Illinois
1 review
2 helpful votes
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Great service
September 3, 2024

It was quick and easy, when i had a question i got a quick response

Date of experience: August 24, 2024
Nevada
3 reviews
1 helpful vote
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Progressive len glasses
September 3, 2024

I've had my glasses for about 5 days and they seem to be really nice we done.

Date of experience: August 24, 2024
Oregon
1 review
1 helpful vote
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Lenses fit perfect!
September 3, 2024

Customer support is very helpful and they helped me with every question I had.

Date of experience: August 24, 2024
Virginia
4 reviews
5 helpful votes
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Old but Loved sunglasses get new lenses!
September 3, 2024
Updated review

I sent Lensabl my old Bolle 527 sunglasses. This Bolle frame fits my face and I have worn them for 12 years now. I have 3 pair of these sunglasses, so I sent Lensabl a pair with old and scratched lens along with my new 2024 prescription. I asked for polarized polycarbonate G15 color lens. After only about 10 days I received back my sunglasses - Lensabl tightened up the temple pieces and installed wonderful new lenses. My old Bolle sunglasses are once again like brand new! Hooray!

Date of experience: August 24, 2024

Jove at Lensabl Support was wonderful, and helped make...
July 30, 2024
Previous review

Jove at Lensabl Support was wonderful, and helped make my recent purchases very easy with no worries!

Date of experience: July 20, 2024
California
1 review
1 helpful vote
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Earned trust
September 3, 2024

I was nervous about measurements being correct from pictures, but I carefully followed the instructions and my glasses came back perfect! I am extremely satisfied with Lensabl

Date of experience: August 24, 2024
Michigan
1 review
1 helpful vote
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Quick, easy experience
September 3, 2024

Quick and easy experience that made ordering prescription sunglasses and getting reimbursed through my insurance no hassle at all.

Date of experience: August 24, 2024
North Carolina
1 review
1 helpful vote
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Exactly what I ordered
September 3, 2024

Great quality and timely service. I would by from Lensabl again

Date of experience: August 24, 2024