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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great quality and timely service. I would by from Lensabl again
It was very easy to order prescription progressive lens sunglasses. The app perfectly measured my PD when I didn't have that information. The fit and quality are excellent. The entire process took 2-3w from order to delivery. Very professional and they provide humor for free.
When they first came in they were the wrong prescription. I had to send them back for them to be fixed. They worked with me to fix the prescription. I only wish they would've honored the Goodr discount that they were running at the time. Or some sort of discount to the prescription being wrong since these were not cheap by any means.
Fast and easy way to get my custom lenses filled and not too expensive.
Took longer than expected to receive, but the specs are fab.
Was unpleasantly surprised to find that insurance would not cover lens replacement in frames I really wanted to keep. The quote I got from Lensabl was about one-third of less of my out-of-pocket quote from my local vision center. Service was fast, and Lensabl kept accurate progress information available for each step of the order. Final touch was very safe snd secure packaging for delivery!
These lenses are better than the original ones from visionworks!
I was very pleased with the lenses and the how fast I received them.
Super easy and very happy with my experience….Would recommend
This is my second time using Lensabl much faster shipping and they did a great job plus I used my HSA account to pay!
First order seems quick I entered my info but I'd like more info about - if I am to expect a box and what that process looks like.
I like the level of communication I receive with the different services. All of the workmanship has been perfect. No problems. I highly recommend Lensabl
I've always wanted a prescription pair of sunglasses and these are awesome!
The Rx and requested fit and finish was perfect. Very pleased.
Website was super user friendly when ordering lenses. I paid the extra money for 1 day shipping and I was actually surprised that it applied to both shipments (when they send you the box and then when they send your finished glasses). I was also pleased that they did not ruin my plastic frames. The last pair of plastic frames I had got ruined by America's Best, but Lensabl re-lensed them with no issues!
Very easy and seamless experience.excellent product selection
The service is very slow, and when I contacted customer service, they seemed upset. The representative sounded irritated when I inquired about why my prescription glasses hadn't been shipped two weeks after placing the order.
I was so excited to learn that I could purchase Goodr frames for my prescription glasses. It was an easy experience, submitting my prescription and getting the glasses ordered.The Turn around time was great. I am very happy with my new glasses!
Getting my glasses ordered was so easy and my glasses came very quickly. Love my new frames
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members