Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased a few item for my bike and never received a tracking number or a shipped email. I had a purchase confirmation but that was it. Everything arrived but it was a crap shoot as to where anything was.
Description of items is a perfect fitting, guidance and variety is good.
Always great………………. ………………………………….always great………………………….
Light fits and works well in my 2000 Heritage. Had to make a wire adapter / jumper to fit it to the original wiring.
Currently the seat is a bit stiff but I only have a couple hundred miles on it, so definitely not broken in yet. Was instantly leagues ahead of the stock harley seat.
Ordered my tires on a Tuesday and they were on my porch on Thursday. Been a loyal customer for years and not going anywhere. These guys have the right parts at the right price and ship them lightening fast. Why shop anywhere else? Thanks again J&P!
Fast shipping, got some items the next day without paying anything extra. Items come well packaged and exactly what you expect. Will continue ordering everything possible from J&P.
I needed tires for my Road Glide and within minutes I found them, verified their size and ordered them. The were here in less than a week. I'm super happy. This is the second set I've purchased from JP and will do it again!
Bought this for my 97 Heritage Springer. If fit perfect and I am very happy with the service and shipping experience I got from J&P Cycles.
The customer service was TOP notch, when I called about exhaust questions. However when the box arrived the packing/protection for the parts, it was broken up inside the box. The exhaust pipes and a few scratches on them right out of the box. I opted to install them, but was a little bummed to see it. The cobra neighbor haters sound great on my 2017 dyna.
Easy to use and good prices. Item arrived quickly no problems
Always great service, fast shipping, will continue to order
I have bought a few of these shirts now for my Crew aboard the Pillager. We wear them a lot.and they still look great. I will continue to buy this shirt for its quality as long as you keep selling it.
Awesome still looking at more items to get later awesome still looking for new things for my bike
Easy to use website. When I called for help, the guy was very knowledgeable.
Fast and easy to find what I needed. I will definitely be back for more.
I chose the 2-day shipping for $20 and I got a shipping tracking # 3 days later. By the time I actually got my product it was well over a week after ordering. I contacted J&P Cycles after about day 4 and asked for a refund of the $20 2 day shipping and they gave me back $15. Good on their part but if you want your parts quick I would shop somewhere else. J&P Cycles sure do have a lot of the good stuff in stock.
When I need something for my motorcycle I usually check this site first.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

