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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,483
This company responds to reviews on average within 5 days

Instant Feedback

72,884 reviews

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Texas
1 review
0 helpful votes
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Motherwell solo rack
May 21, 2024

Bought this for my 97 Heritage Springer. If fit perfect and I am very happy with the service and shipping experience I got from J&P Cycles.

Date of experience: May 10, 2024
Washington
1 review
0 helpful votes
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Packaging
May 21, 2024

The customer service was TOP notch, when I called about exhaust questions. However when the box arrived the packing/protection for the parts, it was broken up inside the box. The exhaust pipes and a few scratches on them right out of the box. I opted to install them, but was a little bummed to see it. The cobra neighbor haters sound great on my 2017 dyna.

Date of experience: May 10, 2024
North Carolina
1 review
0 helpful votes
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Battery for Yamaha Raider
May 21, 2024

Easy to use and good prices. Item arrived quickly no problems

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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Great
May 21, 2024

Always great service, fast shipping, will continue to order

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Crew Shirts
May 21, 2024

I have bought a few of these shirts now for my Crew aboard the Pillager. We wear them a lot.and they still look great. I will continue to buy this shirt for its quality as long as you keep selling it.

Date of experience: May 10, 2024
Pennsylvania
2 reviews
0 helpful votes
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Awesome still looking at more items to get later awesome still looking for new things for my bike

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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Excellent
May 20, 2024

Very easy to deal with and I received my package in a very quick time frame.

Date of experience: May 10, 2024
Ohio
1 review
0 helpful votes
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Great site great help
May 20, 2024

Easy to use website. When I called for help, the guy was very knowledgeable.

Date of experience: May 10, 2024
South Carolina
1 review
0 helpful votes
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Excellent Service!
May 20, 2024

Fast and easy to find what I needed. I will definitely be back for more.

Date of experience: May 10, 2024
Connecticut
2 reviews
0 helpful votes
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Very SLOW SHIPPING!
May 20, 2024

I chose the 2-day shipping for $20 and I got a shipping tracking # 3 days later. By the time I actually got my product it was well over a week after ordering. I contacted J&P Cycles after about day 4 and asked for a refund of the $20 2 day shipping and they gave me back $15. Good on their part but if you want your parts quick I would shop somewhere else. J&P Cycles sure do have a lot of the good stuff in stock.

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Prompt service at fair prices
May 20, 2024

When I need something for my motorcycle I usually check this site first.

Date of experience: May 10, 2024
Kentucky
1 review
0 helpful votes
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Bad shipping
May 20, 2024

I ordered on a Sunday and it said 5 days to get my breaks and it was 10 days before I got them.
Not happy about that.

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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So far so good
May 20, 2024

Ordering was great and notifications about shipping was on spot.

Date of experience: May 10, 2024
Nevada
1 review
0 helpful votes
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Easy
May 20, 2024

It was easy to find my tire and check out and the tire works fine.

Date of experience: May 10, 2024
Michigan
1 review
0 helpful votes
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Fast
May 20, 2024

Product was shipped fast and as described.pump installed in less than an hour.

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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My experience so far has been very good. I wish they kept their merchandise on the store shelves in stock and more of a selection for indian. Will be coming back to look at new items coming out.

Date of experience: May 10, 2024
Florida
2 reviews
0 helpful votes
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Good service good quality
May 20, 2024

Good easy process to purchase and check out. Fast shipping

Date of experience: May 10, 2024
Washington
1 review
0 helpful votes
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Slo-motion
May 20, 2024
Updated review

Shipping time was less then desirable, Could have walked the package to destination and been more expediant.

Date of experience: May 10, 2024

Good price
November 4, 2023
Previous review

Good price

Date of experience: November 3, 2023
Georgia
1 review
0 helpful votes
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To slow will not order from you again
I could of ordered same part from Amazon and had it the next day

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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New Whitewalls
May 20, 2024

The tires arrived very quickly, well packed and in good shape.

Date of experience: May 10, 2024