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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Bought this for my 97 Heritage Springer. If fit perfect and I am very happy with the service and shipping experience I got from J&P Cycles.
The customer service was TOP notch, when I called about exhaust questions. However when the box arrived the packing/protection for the parts, it was broken up inside the box. The exhaust pipes and a few scratches on them right out of the box. I opted to install them, but was a little bummed to see it. The cobra neighbor haters sound great on my 2017 dyna.
Easy to use and good prices. Item arrived quickly no problems
Always great service, fast shipping, will continue to order
I have bought a few of these shirts now for my Crew aboard the Pillager. We wear them a lot.and they still look great. I will continue to buy this shirt for its quality as long as you keep selling it.
Awesome still looking at more items to get later awesome still looking for new things for my bike
Easy to use website. When I called for help, the guy was very knowledgeable.
Fast and easy to find what I needed. I will definitely be back for more.
I chose the 2-day shipping for $20 and I got a shipping tracking # 3 days later. By the time I actually got my product it was well over a week after ordering. I contacted J&P Cycles after about day 4 and asked for a refund of the $20 2 day shipping and they gave me back $15. Good on their part but if you want your parts quick I would shop somewhere else. J&P Cycles sure do have a lot of the good stuff in stock.
When I need something for my motorcycle I usually check this site first.
I ordered on a Sunday and it said 5 days to get my breaks and it was 10 days before I got them.
Not happy about that.
It was easy to find my tire and check out and the tire works fine.
My experience so far has been very good. I wish they kept their merchandise on the store shelves in stock and more of a selection for indian. Will be coming back to look at new items coming out.
Shipping time was less then desirable, Could have walked the package to destination and been more expediant.
To slow will not order from you again
I could of ordered same part from Amazon and had it the next day
The tires arrived very quickly, well packed and in good shape.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

