Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was so easy to place my order and the price for the items are so much cheaper than anywhere else. I definitely will be recommending this company to everybody I know!
Awesome service and delivery, easy web page to navigate
I wanted to move my floor boards forward and out, it makes it more comfortable for me to do long rides.
I found what I was looking for and they had it in stock.
I selected three on product because I have not had a chance to install them yet. Since I can't answer the question yet, I chose the middle. I have never had any problems with the products I have ordered in the past.
You shipped our order very quickly. Only a couple of down days of riding our motorcycle. Thank you
Awesome job. Parts came as described and on time..
The go to for parts. Very easy to navigate the website for the part you need.
Easy to order. I received my order very quickly. No shipping damage. Ty
I miss Motorcycle Superstore, but you guys seem to be continuing with their good prices.
I was looking for a battery charger for the riding lawn mower, the descriptions of the products on the website were complete and contained all the info I needed to make a choice. Great site to shop on, easy to find what I was looking for, great product and value.
Easy to locate parts with bike specific filters. Parts arrive fast.
Very prompt delivery I ordered a bike tire that's an odd size that was back ordered everywhere else. And J&P had it to me in 24 hours and free delivery
It was good. Good...#### quick enough. Got what I wanted in a timely fashion.
Item was delivered the next day. I didn't expect it for 3 days
Nice james foamet primary gasket. For the money an inspection and derby gasket would be nice though.
Shipping was fast, selection is fantastic. I enjoyed my experience and will remain a customer at J&P Cycles.
I have taken one trip with the bag, and I was pleased with the bag
I miss the paper catalog mostly because looking through it you always found things you didn't know you could not live without until you saw them. The online catalog is not as useful. For this recent purchase I was looking for a heat shield for an old flus when searching under the bike it did not come up. Fortunately I had an old receipt from purchasing it many years ago and when I put the number in it came up and was able to get it. That was because the description didn't include my model year even though it is the one that fits my bike.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

