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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,871
quality
23,542
This company responds to reviews on average within 5 days

Instant Feedback

73,061 reviews

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Louisiana
1 review
0 helpful votes
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Motorcycle tire
May 22, 2024

It was so easy to place my order and the price for the items are so much cheaper than anywhere else. I definitely will be recommending this company to everybody I know!

Date of experience: May 11, 2024
Texas
2 reviews
0 helpful votes
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Awesome service and delivery
May 22, 2024

Awesome service and delivery, easy web page to navigate

Date of experience: May 11, 2024
Louisiana
1 review
0 helpful votes
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Floor Board Relocation Kit
May 22, 2024

I wanted to move my floor boards forward and out, it makes it more comfortable for me to do long rides.
I found what I was looking for and they had it in stock.

Date of experience: May 11, 2024
North Carolina
1 review
0 helpful votes
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Impressed
May 22, 2024

I am very impressed with the service and speed in which my order was taken care of.

Date of experience: May 11, 2024
Texas
1 review
0 helpful votes
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I selected three on product because I have not had a chance to install them yet. Since I can't answer the question yet, I chose the middle. I have never had any problems with the products I have ordered in the past.

Date of experience: May 11, 2024
Michigan
1 review
0 helpful votes
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Motorcycle tires
May 21, 2024

You shipped our order very quickly. Only a couple of down days of riding our motorcycle. Thank you

Date of experience: May 11, 2024
California
1 review
0 helpful votes
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Keep up the good work!
May 21, 2024

Awesome job. Parts came as described and on time..

Date of experience: May 11, 2024
Delaware
1 review
0 helpful votes
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Voltage regulator
May 21, 2024

The go to for parts. Very easy to navigate the website for the part you need.

Date of experience: May 11, 2024
New York
1 review
0 helpful votes
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🛞
May 21, 2024

Easy to order. I received my order very quickly. No shipping damage. Ty

Date of experience: May 11, 2024
Oregon
1 review
0 helpful votes
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Best prices
May 21, 2024

I miss Motorcycle Superstore, but you guys seem to be continuing with their good prices.

Date of experience: May 11, 2024
Massachusetts
1 review
0 helpful votes
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Great product
May 21, 2024

I was looking for a battery charger for the riding lawn mower, the descriptions of the products on the website were complete and contained all the info I needed to make a choice. Great site to shop on, easy to find what I was looking for, great product and value.

Date of experience: May 11, 2024
Iowa
1 review
0 helpful votes
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Easy to locate parts with bike specific filters. Parts arrive fast.

Date of experience: May 11, 2024
Massachusetts
1 review
0 helpful votes
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Excellent
May 21, 2024

Very prompt delivery I ordered a bike tire that's an odd size that was back ordered everywhere else. And J&P had it to me in 24 hours and free delivery

Date of experience: May 11, 2024
Minnesota
1 review
0 helpful votes
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It's what I wanted
May 21, 2024

It was good. Good...#### quick enough. Got what I wanted in a timely fashion.

Date of experience: May 11, 2024
Texas
1 review
0 helpful votes
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Easy process
May 21, 2024

Great selection and easy to navigate.Quick shipping and good prices.

Date of experience: May 11, 2024
Kentucky
1 review
0 helpful votes
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Fast delivery
May 21, 2024

Item was delivered the next day. I didn't expect it for 3 days

Date of experience: May 11, 2024
Kansas
1 review
0 helpful votes
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Good gasket
May 21, 2024

Nice james foamet primary gasket. For the money an inspection and derby gasket would be nice though.

Date of experience: May 11, 2024
Ohio
1 review
0 helpful votes
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A Pleasure to Do Business With
May 21, 2024

Shipping was fast, selection is fantastic. I enjoyed my experience and will remain a customer at J&P Cycles.

Date of experience: May 11, 2024
Georgia
1 review
0 helpful votes
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Sissy bar bag
May 21, 2024

I have taken one trip with the bag, and I was pleased with the bag

Date of experience: May 11, 2024
Massachusetts
1 review
0 helpful votes
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I miss the paper catalog
May 21, 2024

I miss the paper catalog mostly because looking through it you always found things you didn't know you could not live without until you saw them. The online catalog is not as useful. For this recent purchase I was looking for a heat shield for an old flus when searching under the bike it did not come up. Fortunately I had an old receipt from purchasing it many years ago and when I put the number in it came up and was able to get it. That was because the description didn't include my model year even though it is the one that fits my bike.

Date of experience: May 11, 2024