On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Send me a new catalog as well, please and thank you
I've been a customer for 30 years
Just paid double what the part cost in shipping. Happy with the part, thought the shipping cost was excessive.
Your option for two shipping needed to be called two day processing. I paid the extra charge for two day shipping but that is not what is really is. It means they will process and ship them items out of their warehouse in two days. It took 6 business days to arrive. When I thought I was getting the items in two business days. Other than that issues all is good.
JP cycles makes it so easy to find the right parts for your bike, came looking for motor mounts for my 08 dyna street Bob and was very pleased with the options and high quality parts and fast delivery without a doubt!
Fantastic and easy use of the website to purchase my goods
11 days from order to delivery. I had to replace a broken part and these did not arrive in time. Returned.
Found everything i needed ( except a set of tires) at a good price with help from Shannon B. Thru Your online chat
Over all good experience but new tire to big for front fender.
Much better than the last company i ordered from. Order shipped the next morning and was at my door within days.
Always great customer service and quality products.
Ordered a part that was specified to fit my vehicle. It did not. Refused to take a partial return, even though the items are separate packages and can be bought separately on the site.
No issues out of yall but fedex dropped the ball on delivery i had payed extra for and yall refunded me quickly without hassle. So great job on that.
At first all speakers worked. Head unit worked as should. Now I have one rear speaker not working. I tested with another speaker. I didn't work. I grounded the negative speaker connection with another ground and got sound, but not half as good as right rear channel.
Good, found what i needed and bought what i needed
Part shipped fast cracked the cap on solenoid my mistake not there's
Good arrival time. Exact fit. Thank you. I will use your services again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members