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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,682
This company responds to reviews on average within 5 days

Instant Feedback

73,496 reviews

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New York
4 reviews
5 helpful votes
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Good customer service
June 14, 2024

Purchased riding gloves. One was manufactured with defects. I called, (had to prove my case with photos, and wait for an email approving they will exchange them), received a return label, and then a new pair that fit great!

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Always reliable
June 14, 2024

On time. Right part. Good experience Nice people, been using them for years. Thank you

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
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Niiiiceee...
June 14, 2024

Good quality, easy installation, looks real purty on the bike. Some would say badass but in my book, that's the result of half a dozen beers, a couple pickled eggs, and 5 or 6 white castles ifyaknowhatimean. I think ya do...

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Great
June 14, 2024

Always recommend J&P cycles to all my motorcycle friends looking for products

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Shipping nightmare
June 14, 2024

I ordered my part overnight delivery on Sunday. I was expecting part on Tuesday. The part didn't even ship until Wednesday. I received part on Friday.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Bassani 2 into 1 for 97 sportster
June 14, 2024

Have not installed exhaust yet but I can tell you that this sure is a good looking exhaust. Should look and sound awesome on a 97 sporty!

Date of experience: June 4, 2024
New Mexico
1 review
0 helpful votes
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Quality parts!
June 14, 2024

My source for my Harley and Triumph. Many orders so far and more to come. Fast delivery and everything I'm looking for.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Order parts
June 14, 2024

Matched up my vehicle with the parts for a perfect fit. Ordered and received within days!

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Battery
June 14, 2024

Battery terminal was a little bent over, I'm assuming from shipping, could have packaged it a little better, but it works

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Delivery service issues
June 14, 2024

Was expecting a 2 maybe 3 day delivery,. Ended up 6 days and missed my trip!
J&P Cycles service I give a 10 out of 10!👍👍

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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Great product, great price!
June 14, 2024

Extremely happy with the goggles that I bought...and it was shipped very quickly.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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New gas cap
June 14, 2024

Was tracking down a rattle on my 06 Dyna, and thought it might be the ratcheting gas cap i had. Ordered a replacement cap and it came in 2 days. Unfortunately didn't fix the rattle, but looks great.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Delivered
June 14, 2024

Ordering was easy. Delivery was prompt, it took about a week but that's cause I took the free shipping

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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Quick and Easy company to order from. Have shopped here several times and happy with them. Website and checkout was very simple and strait forward.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Great to deal with.
June 14, 2024

Customer service was very helpful. Nice product. I would order again.

Date of experience: June 4, 2024
Idaho
2 reviews
0 helpful votes
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Satisfied
June 14, 2024

Products received successfully. Thank you! Haven't installed as of yet.

Date of experience: June 4, 2024
California
2 reviews
0 helpful votes
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Cycle parts
June 14, 2024
Updated review

I like the variety of the parts, Easy to order, prompt shipping. Prices are good too! A great place to shop for all the aftermarket parts you need to make your bike unique. 👍

Date of experience: June 4, 2024

Lots of great products, easy to shop, great deliveries
June 6, 2024
Previous review

Lots of great products, easy to shop, great deliveries.

Date of experience: May 27, 2024
Minnesota
1 review
0 helpful votes
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Completely satisfied!
June 14, 2024

Ordered on a Monday, at my door on Friday. Fast order processing and shipping!

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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Satisfied
June 14, 2024

My order was delivered the next day which was awesome. I did use the Chat to find one of my product and the woman was very helpful.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Great Products
June 14, 2024

J&P is great! They are always my go to for getting stuff for my motorcycle. Pricing is amazing and the product is even better!

Date of experience: June 4, 2024