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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,645
This company responds to reviews on average within 5 days

Instant Feedback

73,330 reviews

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Canada
1 review
0 helpful votes
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Well done.
June 14, 2024

I ordered the part that I needed for my 2020 Honda Gold Wing and received it sooner than I expected.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Tire order
June 14, 2024

I ordered the the tire that I wanted and I ordered it and it made to my house faster than it said it would and I am greatly

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Great parts
June 14, 2024
Updated review

Great no problem s at all.always on time. N no damage it idem.I will buy again for.jp cycles.tell a friend..

Date of experience: June 4, 2024

Good parts
February 6, 2024
Previous review

Good parts

Date of experience: February 5, 2024
Canada
1 review
0 helpful votes
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Good value
June 14, 2024

No issues. The only thing I don't like is being pestered to write a review. Don't mind leaving a few stars, and the site was good, but this thing is making me write when I really don't want to. Anyway good store overall.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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Quick and easy service
June 14, 2024

Order an old motorcycle part the I misplaced and was at the door a few days later.

Date of experience: June 4, 2024
Michigan
1 review
0 helpful votes
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Shipping
June 14, 2024

Shipping took alot longer than expected...but I did receive what I ordered at a great price.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Cobra Slip on pipes
June 14, 2024

Great sound and easy installation. The package was delivered securely without any damages.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Air Filter for 09 Dyna
June 14, 2024

Delivery was quick and product was just as described. Factory fit for my Dyna, Will definitely use JP Cylces again for future purchases.

Date of experience: June 4, 2024
Pennsylvania
2 reviews
0 helpful votes
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Arrived sooner than expected. Website makes browsing easy.

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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Good service
June 14, 2024

Everything was as expected shipped on time
And received in good condition

Date of experience: June 4, 2024
Tennessee
1 review
0 helpful votes
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Fast shipping
June 14, 2024

Ordered my tire and within three days it was on my doorstep. Will definitely use J&P Cycles again!

Date of experience: June 4, 2024
New York
2 reviews
0 helpful votes
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Great products
June 14, 2024

Reasonable price compared to other online stores. My go to for items unavailable other places. I always find my size in stock

Date of experience: June 4, 2024
Kentucky
1 review
0 helpful votes
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Returning the seat
June 14, 2024

Seat would not fit bike. The seat made the side panels on bike pop off and almost damaged the panels when attempting to install seat on 2023 1/2 Road Glide CVO. Never installed the seat. Will be returning the seat. Thanks

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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Tire
June 14, 2024

Tire is great but I ordered it with white letters and it doesn't have white letters. As shown in the pic on your website

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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Tire for my 93 Springer
June 14, 2024

J&P Cycles website helps with product selection for your model of bike and shipping is always fast.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Very pleased.
June 14, 2024
Updated review

Prompt delivery, accurate product, back riding on a Saturday.

Date of experience: June 4, 2024

Confusing on what tires are available
June 2, 2024
Previous review

Confusing on what tires are available.

Date of experience: May 23, 2024
Oklahoma
1 review
0 helpful votes
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Friendly knowledgeable staff, great looking well stocked store. Easy to get to plenty of motorcycle parking

Date of experience: June 4, 2024
Arkansas
1 review
0 helpful votes
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Easy to use app for ordering, confirmation number and tracking number sent for easy follow up. Great for a Ol man to deal with!

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
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Timely Purchase & Delivery
June 14, 2024

Received my rainpants a day before I headed out on a multi-week ride from NJ to Florida. Rode through heavy rains first 3 days and stayed dry. Its a wonderful feeling to have a good set of rain gear to put on when storms hit. Doing business with J&P Cycle was quick and easy - and their descriptions and customer ratings were spot on.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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I only want the best products for my Harley and J&P Cycles always seems to have them. Such an effortless shopping experience.

Date of experience: June 4, 2024