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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,641
This company responds to reviews on average within 5 days

Instant Feedback

73,321 reviews

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New York
1 review
0 helpful votes
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Awesome experience
June 14, 2024

I've always heard good things about this company. My father n law has used J&V Cycles for years. I am a new bike owner and I have to say my first experience was great. I'd use this company again and again.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Slow shipping
June 14, 2024

I placed an order for a motorcycle cover and was super slow on shipping it out. I have ordered from J&P in the past for various parts and they would arrive at my house within a week. This time, however, it took two weeks to arrive.

Date of experience: June 4, 2024
Oklahoma
1 review
0 helpful votes
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Exhaust bracket
June 14, 2024

Great price, great service, had exactly what I needed for a good price

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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LS2 advant x carbon box was clearly opened and damaged. No OEM protective stickers on the lenses. Dirt or staining along the collar of the helmet. Smell of men's cologne.

Cardo works well. Helmet seems like new. It's too bad I paid full price for someone else's helmet.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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,
June 14, 2024

...

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Yes
June 14, 2024

Yes I love it I love it I love it I love it I love it I love it love it love it love it love it love it love it

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
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Bell Pit Boss Helmet
June 14, 2024

Helmet was just as ordered and came in a timely manner. Wife loves the graphics.

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Please faster shipping
June 14, 2024

This place is good, prices are good, easy to ask questions about order through website chat. Just would like next day shipping or something like that /

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Super fast delivery
June 14, 2024

Super fast delivery and the tires look and feel great. The packaging was on point too.

Date of experience: June 3, 2024
Michigan
2 reviews
0 helpful votes
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Beautiful addition
June 14, 2024

The saddlebag liners look amazing. Although you will lose some space in the bags, I no longer have to worry about scratching my helmet when I store it away. Plus the front pouch works perfect for storing my.45 when I go into the VFW.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Clean transaction
June 14, 2024

Product arrived as described. Did not have any issues with shipping.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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As always the part was correct and arrived quickly and the job was completed quickly without any problems

Date of experience: June 3, 2024
Connecticut
1 review
0 helpful votes
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Love shopping with jp cycles
June 14, 2024

A member for years I've bought parts for many different motorcycles and never had any issues
With them

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Review product
June 14, 2024

Great overall very easy to navigate!and I have always herd good things about them.

Date of experience: June 3, 2024
South Dakota
2 reviews
0 helpful votes
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Mistakes happen
June 14, 2024

Store employees over sold me products that were not needed and ended up returning them for correct item. Was painless and time was respected.

Date of experience: June 3, 2024
Montana
1 review
0 helpful votes
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Part received
June 14, 2024

I received my part in a timely fashion, it was the exact part I needed. Worked fine.

Date of experience: June 3, 2024
Minnesota
1 review
0 helpful votes
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Parts received as promised
June 14, 2024

Parts received as promised with updated shipping info provided through the process.

Date of experience: June 3, 2024
Minnesota
1 review
0 helpful votes
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Vance and Hines Big Shots
June 14, 2024

I researched my exhaust upgrade extensively with J&P. It was very helpful to have the videos to watch provided in the product for installation and to view it. It was fast and shipping with no issues at all! Will definitely purchase again from J&P.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great company
June 14, 2024

I ordered a seat and a memphis shades fairing for my 23 fxst and they bothe arrived quickly with great packing definitely will be ordering more parts

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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I ordered a specific helmet lens with expedited shipping so I could have for a long ride, but it didn't arrive in a timely manner at all. I was refunded the expedited cost, but no where on the site did it indicate there may be an issue sending the lens out from their warehouse. I've been totally pleased with J & P in the past, so this was random, but a huge disappointment. On a lighter side, the lens is awesome!

Date of experience: June 3, 2024