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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I've always heard good things about this company. My father n law has used J&V Cycles for years. I am a new bike owner and I have to say my first experience was great. I'd use this company again and again.
I placed an order for a motorcycle cover and was super slow on shipping it out. I have ordered from J&P in the past for various parts and they would arrive at my house within a week. This time, however, it took two weeks to arrive.
LS2 advant x carbon box was clearly opened and damaged. No OEM protective stickers on the lenses. Dirt or staining along the collar of the helmet. Smell of men's cologne.
Cardo works well. Helmet seems like new. It's too bad I paid full price for someone else's helmet.
Helmet was just as ordered and came in a timely manner. Wife loves the graphics.
This place is good, prices are good, easy to ask questions about order through website chat. Just would like next day shipping or something like that /
Super fast delivery and the tires look and feel great. The packaging was on point too.
The saddlebag liners look amazing. Although you will lose some space in the bags, I no longer have to worry about scratching my helmet when I store it away. Plus the front pouch works perfect for storing my.45 when I go into the VFW.
As always the part was correct and arrived quickly and the job was completed quickly without any problems
A member for years I've bought parts for many different motorcycles and never had any issues
With them
Great overall very easy to navigate!and I have always herd good things about them.
Store employees over sold me products that were not needed and ended up returning them for correct item. Was painless and time was respected.
I received my part in a timely fashion, it was the exact part I needed. Worked fine.
Parts received as promised with updated shipping info provided through the process.
I researched my exhaust upgrade extensively with J&P. It was very helpful to have the videos to watch provided in the product for installation and to view it. It was fast and shipping with no issues at all! Will definitely purchase again from J&P.
I ordered a seat and a memphis shades fairing for my 23 fxst and they bothe arrived quickly with great packing definitely will be ordering more parts
I ordered a specific helmet lens with expedited shipping so I could have for a long ride, but it didn't arrive in a timely manner at all. I was refunded the expedited cost, but no where on the site did it indicate there may be an issue sending the lens out from their warehouse. I've been totally pleased with J & P in the past, so this was random, but a huge disappointment. On a lighter side, the lens is awesome!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

