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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Excellent service
Parts are always good but can't depend on getting them in a few days as advertised. Had some items take 7-10 working days. Just not the same service as before JP was bought out.
Happy with what I received quality was good exactly. As it was shown on the website
I have always counted on JP for the best service and support in all my purchases.
Good experience was able to find parts in stock and at a fair price.
I would like the website to be a tad more user friendly. I could still navigate it easily but could be a little better
Seat arrived when promised, and I love the product. Would definitely purchase again.
It was extremely easy to find what I needed for my, new to me, Harley Night Train. JP Cycles had the parts I needed, and cheaper than everyone else. They also got it to me faster than I expected. Thank you!
Short a bracket called costmer service was tolled it would be shipped at no charge never got it gave up and ordered it from amazon
Mostly just wanted to find a new set of luggage cases for my motorcycle. Site was fairly intuitive, ordering process was efficient and clean, and shipping time was pretty good. I'll keep them bookmarked if I want to grab a new set of hard cases in the future (purchased saddlebags for the time being).
Was good but box was ripped open all parts were in the box the inner primary was well wrapped don't think it was you guy mabey shipping company
Experience was excellent and proud to give em my business and definitely will keep them in mind for future purchases
I love that the site finds items specific for your bike. Makes shopping so much easier!
I received the order in good time and they look to be nice mirrors. I have yet to put them on the bike, so I can't comment on that aspect. During the order process, I received an email confirming my order and stating that I would get another email when they shipped. I never got that email. They did show up as promised.
I found the mirrors that I think will work and look good quickly and easily.
Bolts for rear fender strut on 04 sportster fit perfect and came in on time
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members