Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,687
This company responds to reviews on average within 5 days

Instant Feedback

73,509 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

So far zero issues with orders
June 14, 2024
Updated review

So far, 0 issues. I cannot give an honest opinion yet. Due to I've only made 2/4.

Date of experience: June 4, 2024

Easy and so far always right
October 25, 2023
Previous review

Easy and so far always right

Date of experience: October 25, 2023
Texas
1 review
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Share Review
Report Review

Review
June 14, 2024
Updated review

It was good it was good it was good it was good it was good it was

Date of experience: June 4, 2024

Good experience
March 31, 2024
Previous review

Good experience

Date of experience: March 21, 2024
Colorado
1 review
0 helpful votes
Follow Brad E.
Unfollow Brad E.
Share Review
Report Review

Junky Part
June 14, 2024

I bought this switch to clean up my handlebars and still have a dimmer switch. There's not a lot of options out there for a single toggle switch. This one broke immediately but since I hooked it up, they wouldn't refund or exchange it. The part is super cheap and isn't worth $20.

Date of experience: June 4, 2024
Michigan
1 review
0 helpful votes
Follow Neil U.
Unfollow Neil U.
Share Review
Report Review

The process was smooth from product selection to receiving my tires. When I contacted customer service about the tires not being shipped in the advertised 24 hours, they let me know when they shipped and credited my account $15. It was a good experience just like my other orders.

Date of experience: June 4, 2024
Georgia
1 review
0 helpful votes
Follow Ronald L.
Unfollow Ronald L.
Share Review
Report Review

Na
June 14, 2024

No comment, things were good. I dont wanna have to fill this out. No news is good news.

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
Follow Chad R.
Unfollow Chad R.
Share Review
Report Review

Carb rebuild kit
June 14, 2024

Everything was has expected showed up a day earlier than expected!

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
Follow RICHARD J.
Unfollow RICHARD J.
Share Review
Report Review

Great public relations
June 14, 2024

Great experince,I received my order quick also I also ordered a wrong part,I called the office and Dewayne answered the phone and I explained my situation and he said no problem and sent me the right part right away I will always be getting my Harley parts from them, the customer service is outstanding thanks again Dewayne and Rachel also...

Date of experience: June 4, 2024
Texas
3 reviews
0 helpful votes
Follow Kenneth F.
Unfollow Kenneth F.
Share Review
Report Review

Rock steady
June 14, 2024

Needed gaskets for a S&S rebuild and was able to get them with J&P. Price was a little lower and free shipping. Good company to deal with.

Date of experience: June 4, 2024
Utah
1 review
0 helpful votes
Follow Samantha U.
Unfollow Samantha U.
Share Review
Report Review

Air filter
June 14, 2024

It arrive a week before Harley Davidson website and ordered exact same day

Date of experience: June 4, 2024
Georgia
1 review
0 helpful votes
Follow Zack M.
Unfollow Zack M.
Share Review
Report Review

Easy ordering, fast shipping
June 14, 2024

Easy to find what I needed, got it quickly, very little hassle. I'll be ordering more from them in the future.

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
Follow Kory S.
Unfollow Kory S.
Share Review
Report Review

Great service and shipping
June 14, 2024

Needer replacement grips for my VTX. Great customer service on finding the right ones and quick delivery.

Date of experience: June 4, 2024
Maine
2 reviews
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Share Review
Report Review

Awesome prices, quality products and fast shipping. I always check J&P Cycles first for any parts I need (or want).

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
Follow Joseph Y.
Unfollow Joseph Y.
Share Review
Report Review

Fast delivery
June 14, 2024

I ordered 2 michelin commander II tires on a Friday and they were delivered Saturday afternoon. Talk about fast delivery!

Date of experience: June 4, 2024
California
1 review
0 helpful votes
Follow Victor Q.
Unfollow Victor Q.
Share Review
Report Review

Thumbs up
June 14, 2024

Good experience Will shop again soon you guys had many parts to choose from with good prices, definitely will shop again for parts for my bike. Thank you.

Date of experience: June 4, 2024
Georgia
1 review
0 helpful votes
Follow Veronica N.
Unfollow Veronica N.
Share Review
Report Review

GREAT!
June 14, 2024

Great experience, Had the products I needed and great prices. Fast shipping.

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
Follow Stephen U.
Unfollow Stephen U.
Share Review
Report Review

Review
June 14, 2024
Updated review

Great deal and product, would order again. Thank you very much!

Date of experience: June 4, 2024

Great deal
May 26, 2024
Previous review

Great deal

Date of experience: May 16, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Share Review
Report Review

Windsheild
June 14, 2024

The only thing wrong was the mounting. It was very difficult to get mounted and lined up where i wanted it. Other than that i was happy with sevice

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
Follow Keith D.
Unfollow Keith D.
Share Review
Report Review

Didn't Fit Good
June 14, 2024
Updated review

The part did fit my bike exactly right, it was too loose. I had to use some enginutity to get it fit tight.

Date of experience: June 4, 2024

TYTYTYTYTY
May 26, 2024
Previous review

TYTYTYTYTY

Date of experience: May 16, 2024
Utah
1 review
0 helpful votes
Follow Dylan Y.
Unfollow Dylan Y.
Share Review
Report Review

Excellent
June 14, 2024

I was able to research the product and compare it to other products on the website with other customer reviews

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
Follow Rodney G.
Unfollow Rodney G.
Share Review
Report Review

Acceptable 👍
June 14, 2024

My experience was ok. I am technology impaired, so I prefer the old catalog method. However, I made it through. This time.
The folks are still righteous.
I will definitely order from you again.

Date of experience: June 4, 2024