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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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So far, 0 issues. I cannot give an honest opinion yet. Due to I've only made 2/4.
I bought this switch to clean up my handlebars and still have a dimmer switch. There's not a lot of options out there for a single toggle switch. This one broke immediately but since I hooked it up, they wouldn't refund or exchange it. The part is super cheap and isn't worth $20.
The process was smooth from product selection to receiving my tires. When I contacted customer service about the tires not being shipped in the advertised 24 hours, they let me know when they shipped and credited my account $15. It was a good experience just like my other orders.
Great experince,I received my order quick also I also ordered a wrong part,I called the office and Dewayne answered the phone and I explained my situation and he said no problem and sent me the right part right away I will always be getting my Harley parts from them, the customer service is outstanding thanks again Dewayne and Rachel also...
Needed gaskets for a S&S rebuild and was able to get them with J&P. Price was a little lower and free shipping. Good company to deal with.
It arrive a week before Harley Davidson website and ordered exact same day
Easy to find what I needed, got it quickly, very little hassle. I'll be ordering more from them in the future.
Needer replacement grips for my VTX. Great customer service on finding the right ones and quick delivery.
Awesome prices, quality products and fast shipping. I always check J&P Cycles first for any parts I need (or want).
I ordered 2 michelin commander II tires on a Friday and they were delivered Saturday afternoon. Talk about fast delivery!
Good experience Will shop again soon you guys had many parts to choose from with good prices, definitely will shop again for parts for my bike. Thank you.
Great experience, Had the products I needed and great prices. Fast shipping.
Great deal and product, would order again. Thank you very much!
The only thing wrong was the mounting. It was very difficult to get mounted and lined up where i wanted it. Other than that i was happy with sevice
The part did fit my bike exactly right, it was too loose. I had to use some enginutity to get it fit tight.
My experience was ok. I am technology impaired, so I prefer the old catalog method. However, I made it through. This time.
The folks are still righteous.
I will definitely order from you again.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

