Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,895
quality
23,820
This company responds to reviews on average within 5 days

Instant Feedback

73,901 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

GREAT
June 15, 2024
Updated review

Ordered some mirrors and they were delivered within a few days and that's what I liked. Didn't have to wait forever.

Date of experience: June 4, 2024

Ok its my first time
March 24, 2024
Previous review

Ok its my first time

Date of experience: March 14, 2024
Australia
1 review
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

Ok, available parts, easy to find
June 15, 2024
Updated review

Ok,
Available parts, easy to find, it took a month to arrive. I know that's not J&P cycles fault for poor postage, however it took at least 7 days for you to process before posting.
I would be very reluctant to purchase anything from america now.

Date of experience: June 4, 2024

Ok, available parts, easy to find
May 7, 2024
Previous review

Ok,
Available parts, easy to find

Date of experience: April 24, 2024
Massachusetts
1 review
0 helpful votes
Follow Gene U.
Unfollow Gene U.
Share Review
Report Review

Perfect as usual
June 15, 2024

For your information, DynoJet is garbage! They sold me junk and I ended up getting a Thundermax from JP that has been working perfectly with minor adjusting. I will keep JP in mind for any and all future needs!

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
Follow Wayne D.
Unfollow Wayne D.
Share Review
Report Review

All was great
June 15, 2024
Updated review

Found what i needed was great. Fit was great. Love the design. The build in sunglasses is awesome. Able to move them up and down as needed.

Date of experience: June 4, 2024

Thanks
May 14, 2024
Previous review

Thanks. Easy to find what im looking for.

Date of experience: May 4, 2024
Nevada
1 review
0 helpful votes
Follow Merlin G.
Unfollow Merlin G.
Share Review
Report Review

Fast shipping
June 15, 2024
Updated review

Easy shopping recently visited your store in Sturgis SD and employees were very helpful with my purchase of tires

Date of experience: June 4, 2024

Easy shopping
May 27, 2024
Previous review

Easy shopping

Date of experience: May 16, 2024
South Carolina
1 review
0 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

Good
June 15, 2024

Good just like any other online order. Shipping seem slow to item from the same area.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Fast shipping
June 15, 2024

Product ordered was shipped quickly, arrived on time and was the correct product

Date of experience: June 4, 2024
Iowa
1 review
0 helpful votes
Follow Staci Q.
Unfollow Staci Q.
Share Review
Report Review

Awesome service
June 15, 2024

Ordered some parts for my bike and received them days before expected. Repeat shopper.

Date of experience: June 4, 2024
New York
2 reviews
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

They did it again
June 15, 2024

J&p is a leading motorcycle parts dealer for a reason. Time and again they deliver flawlessly. Wether at an event in person or online J&P is my favorite company to buy parts from.

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
Follow Anthony W.
Unfollow Anthony W.
Share Review
Report Review

The usual great service from J&P
June 15, 2024

Excellent brake caliper, performs outstandingly. Easy to install, braking is better than with standard H-D caliper.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
Follow Nicole C.
Unfollow Nicole C.
Share Review
Report Review

Ohlins Rear Shocks
June 15, 2024

Great service! The product that I wanted was in stock. Fast shipping.

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
Follow Ron A.
Unfollow Ron A.
Share Review
Report Review

Terrible
June 15, 2024

It took almost 2 weeks to get the rest of my order.thats not acceptable

Date of experience: June 4, 2024
New Hampshire
1 review
0 helpful votes
Follow Nicholas N.
Unfollow Nicholas N.
Share Review
Report Review

Open box bell rogue helmets
June 15, 2024

Both helmets are fantastic. My only complaint is they were both listed as size small. One was a medium. It worked out good though. Just double check stuff before you list it so it's accurate.

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
Follow Harry A.
Unfollow Harry A.
Share Review
Report Review

Throttle cable kit
June 15, 2024

Found what I need quickly. It was shipped and on my door steps in few days.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
Follow George R.
Unfollow George R.
Share Review
Report Review

Same as always
June 15, 2024
Updated review

Great quality and fast shipping as always good prices and a large selection of products and manufacturers

Date of experience: June 4, 2024

Good as always
April 8, 2024
Previous review

Good as always

Date of experience: April 7, 2024
Illinois
1 review
0 helpful votes
Follow Matthew K.
Unfollow Matthew K.
Share Review
Report Review

It got delivered in a timely manner. Seems like everything worked out.

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
Follow dan P.
Unfollow dan P.
Share Review
Report Review

Hogworkz stretch bags
June 14, 2024

Color match was very good, fit was not. Had to slot the holes to the fender attachments almost to the point where the rubber grommets were loose.
If you order these just go ahead and get a rotary file for your drill and order the slotted exhaust pipe brackets. You'll need them!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
Follow Chris U.
Unfollow Chris U.
Share Review
Report Review

Quality rear tire.
June 14, 2024

I had absolutely no problem in ordering and was extremely satisfied with how fast it arrived and in good shape.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
Follow Randy D.
Unfollow Randy D.
Share Review
Report Review

Looks Fantatsic
June 14, 2024

2006 Dyna Wide Glide. I ordered the kit, it came in faster then they had thought. It was supposed to take a week, it only took 4 days. Product came packaged well and with everything required to install. I would recommend this to anyone. It looks great on my bike and functional of course.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
Follow Greg L.
Unfollow Greg L.
Share Review
Report Review

Quality parts.
June 14, 2024

I do not order many parts but when I do very reliable quality parts and fast delivery.

Date of experience: June 4, 2024