Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love how you can enter your bike and it will tell you if it fits or not. 😎
I got what I asked for. The product does what it's supposed to do.Thank you.
Everything was excellent from the telephone communication, the shipping a 10
I was very pleased with the quality of leather and true to size fit of the motorcycle jacket. Unfortunately one of the snaps that hold the sleeve liner completely fell apart. Too late for a return and I'm bummed to have to find a seamstress or expert that can repair or replace the snaps. I'm definitely disappointed with the outcome of an expensive jacket.
Very satisfied with past purchases, so continue to come back.
Easy to
Use site. Product was as described and seems pretty well made
I ordered some Rocker Lockers and they came in well before the expected arrival date.
So far, jp has everything I needed yes. I have a new to me bike and I need it serval items. Although the shipment had to be broken up in three parts, I still received everything.
Quality and service and shipping as always was great, recieved tires with in 48 hours of ordering, only place to buy from!
Shipping was reasonable, got the parts I needed! Thanks again
Everything was smooth and great. Got just what I was looking for!
Works great. The bowl gasket was a like big but got it to work I would buy again
Harley limits its stock and takes 4-6 months to receive them from the dealership. Your site was very specific, prices great, received in 3 days. Thanks.
Two screws to remove, slide the old baffles out, slide the new baffles in, put in the new screws. 10 minute job. The Super Q baffles made a big difference. Still sounds good but not nearly as loud.
My problem is the ignition switch terminals are not clearly marked with no instructions on which is which.
Easy to navigate the website, thankyou. More specs on the product would help.
Awesome wow wow wow stop emailing me wow thanks for a great product
Always an easy transaction with J.P. Order the tire on Sat have it on Wends.
Order gets shipped quick. Was back up and riding in under 5 days.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.