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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Always very easy to find exact fitment of parts and accessories
Love j&p cycles always has what im looking for at a great price
JP Cycles is the best online retailer for motorcycle parts. Prices are always competitive, they always have what I need, and they ship almost immediately. Any issues with our order are quickly and thoroughly resolved. They take care of their customers.
Can't thank you enough for the replacement on my rear tire.
Your Rep that helped me choose the correct tire should be compensated.
Not sure who it was but u can find out and give him credit since I did reorder another tire.
Was due to him.
Thanks again for a wonderful experience! William Baker
I ordered the Roland Sands Seventy4 "Cota" gloves on 11/16/25, J&P Cycles sent a set of Roland Sands Seventy4 "Roswell" gloves. Okay, no big deal, I'll keep them. I got an email from J&P Cycles in March of 2026 saying the gloves on my watch list "Cota" were on sale. I ordered them and guess what, they sent another pair of "Roswell" gloves. They put the gloves on clearance and apparently whoever pulls the order just sees Roland Sands Seventy4 on the header card and doesn't bother to look at the style of glove. Not really a big deal to me but they should definitely do better.
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Everything was pretty easy to find, easy check out process.
You had what I needed. The pedal looked great. I ordered it and had it in a couple of days.
Had an issue with a part that I ordered. These guys took care of everything with one phone call and an email. Could not have asked for better customer service or care. These guys actually care about their customers, which is rare in today's world.
I receive my order, but the two bearings were not in it. So I called to find out that they were on backorder. But never received any notification of it. Billy was very helpful and got me a refund..
The ordering process is easy. The product was correct and packaged properly and fit my super glide perfectly. I've ordered from JP cycles before and will do so again.
Pegs were easy to install, adjust and look fantastic. Shipping was fast and packaged well with sufficient directions for install. The improvement in comfort during my ride is night and day better with these switchblade foot pegs.
I rode over on a nice day, and looked around, would of liked to have help looking, but I was just pointed to what I asked for, and was left to wounded a lot..
I am buying a backrest for a mustang seats I bought the day before,
It couldn't find where I purchased it at, and didn't want to let me buy the wrong backrest, but someone saw the problem and fixed it for me. I went away happy 😊 thanks
Site said product was a fitment to my bike but was not when received. Customer service confirmed it was not compatible and proceeded with return.
Though I tried to change the shipping address, it would not work. Because I paid with PayPal and they automatically use my home address. Sent a tact immediately after placing the order to ccustmer service. Got an explanation but no resolution. Not a good deal.
When I purchase on line I simply want to make a purchase, not join a club, won't pay extra to get expected service, sick and tired of passwords, inaccurate carts that won't update correctly. Just want to submit my name, credit card number, address and end to transaction.
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Confusing statements in item description.
It is always good to buy from J&P for me, no hassle shipping, easy to contact if there is an issue, and good customer service. Still not quite happy with the online shopping interface, but it is worth it for the selection, pricing, and quality of what I purchase here. I have never had an unresolved issue from J&P.
Found what I wanted, but the search feature is still clumsy.
I'm guessing it's probably my fault, but I know that when I put in my search. My search results image looked very close to my battery. So I was excited and just ordered but I was actually looking for a BTX24HL-BS. And because I didn't check what my search result was and just seen the battery it looked similar to the one I had. I ended up ordering a BTX4L-BS. When you look at the numbers and letters it's only missing 2&H. When it showed up from my search, I just went with it and I'm not wanting to return stuff so I'll find a use for the battery when I later searched the website I should've actually searched for what bike in particular versus battery type. Because the bike I'm actually looking for is a battery for a 2013 Can-Am spider RS/T so the battery I currently have in it wasn't the correct battery in the first place. Honestly, though since this happened, I learned a lot about batteries after I received the battery really didn't need. So I'd say double check your orders because they're gonna send you what you asked for.
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I needed a battery for my Harley, and this was a perfect fit. It was packaged very well for shipping.
Was exactly as described, came on time, priced right, what else can you ask for. Thank you.
I really dig tge cover since I weld and metal grind i really needed a cover regardless of my bike being parked outside my garage while I work and i am looking to using it when my bars come in soon I hope. Thanks
I have been wanting the item I bought for quite a while now, and they had it on sale. It arrived within a few days, and it fit perfectly on my motorcycle very pleased with this purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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