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J&P Cycles

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,898
quality
23,861
This company responds to reviews on average within 5 days

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Arkansas
6 reviews
9 helpful votes
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I have ordered motorcycle parts and accessories from jpcycles.com for several years. The website is exceptionally user friendly. A search can be limited by make, model and year of a motorcycle to help avoid order a wrong part. In addition, there is an online technician available by chat to further confirm a part to particular motorcycle. There are shipping discounts available for large orders. My orders are always correct and the merchandise is always of quality. I have never had to make return due to order error or defect of an item. Pricing is very competitive. On average, I save 20-40% when compared to buying from local retailers. Shipments are well packaged and arrive within 5-7 days of making the order.

Date of experience: July 16, 2012