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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,836
quality
23,300
This company responds to reviews on average within 5 days

Instant Feedback

72,402 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Easy transaction
November 8, 2025
Updated review

Looking for an ignition coils for my softail, JP had it on their site, it was available so I bought it. The shipping was relatively quick. The correspondence wasn't great, there were no updates on it being shipped until the day before it arrived

Date of experience: October 29, 2025

Quick delivery and great product
May 24, 2025
Previous review

There are many other online retailers, I decided on JP and glad I did. Professional company that delivered on their end of the deal

Date of experience: May 13, 2025
Washington
1 review
0 helpful votes
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S&S sock filter
November 8, 2025
Updated review

Product seemed to be good quality material. But seems very expensive for what it is. Only reason I made the purchase is because it is made to fit my S&S air filter. Have

Date of experience: October 29, 2025

Easy ordering process
October 28, 2025
Previous review

Easy ordering process.

Date of experience: October 18, 2025
North Carolina
1 review
0 helpful votes
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Happy Biker
November 8, 2025
Updated review

I needed a battery for my 03 Vrod. They had it in stock and it arrived earlier than expected. It was a pleasure doing business with J&P.

Date of experience: October 29, 2025

Parts were easy to find and checkout was just as easy
October 25, 2025
Previous review

Parts were easy to find and checkout was just as easy.

Date of experience: October 15, 2025
Alabama
1 review
0 helpful votes
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Easy to find the right parts.
November 8, 2025

Good buying experience. From scanning the site, ordering and receiving the part was without any trouble. Prices are in same range as other sellers but I found J&P quicker on the delivery process.

Date of experience: October 25, 2025
Indiana
1 review
0 helpful votes
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Excellent and easy. The fitment confirmation added assurance in knowing I was receiving a quality product at the lowest price from a reputable company

Date of experience: October 28, 2025
Colorado
1 review
0 helpful votes
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HogWorkz shorty antenna
November 7, 2025
Updated review

The website makes purchases easy and accessible, I literally put shorty antenna and HogWorkz short antenna poped up. Great for tour pack on 2020 Street Glide.

Date of experience: October 28, 2025

Great prices
June 10, 2025
Previous review

Great prices

Date of experience: May 30, 2025
Mississippi
1 review
0 helpful votes
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Two Brothers 2 into 1 Shorty exhaust
November 7, 2025
Updated review

I ordered the Two Brothers 2 into 1 Shorty Exhaust. Very happy with my purchase this pipe sounds amazing and very aggressive! I went with the stainless steel pipe on my black on black 2021 Harley Davidson, Road Glide Special. I give this exhaust

Date of experience: October 27, 2025

It's like I like my women, fast and easy!
October 23, 2025
Previous review

It's like I like my women, fast and easy! 😎👍🏻

Date of experience: October 13, 2025
Virginia
1 review
0 helpful votes
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Just needed some basic replacement parts for a softail standard, and they had everything I needed in stock. Shipping was fast too.

Date of experience: October 27, 2025
Arizona
1 review
0 helpful votes
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Review
November 6, 2025

Riley's level of knowledge and assistance made my purchase decision. He was helpful and also installed my CARDO in the new helmet. Overall excellent experience.

Date of experience: October 27, 2025
NL
1 review
0 helpful votes
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I ordered a pair of repro Panhead cylinderheads and rocker assy's. The website was very easy to use and very clear with special information for overseas customers. I live overseas, so I expected a long delivery time and hassles to get it through customs. I even calculated in the risk that the website might not be accurately updated and the parts not being in stock after all. The flat rate shipping cost overseas were very reasonable.
The next day I was informed by email that my order was processed and shortly after I got an SMS text from Fedex that the parts were on their way. Fedex took care of the customs duties and VAT. No stress! They texted me for the payment in the morning and the parts were delivered to my door that same afternoon, only 5 minutes after the time slot they gave me days before.
I ordered Wednesday evening and received my parts Tuesday afternoon. Great service all the way from both J&P Cycles and Fedex! Thank you. I will surely order from you again.

Date of experience: October 27, 2025
Texas
1 review
0 helpful votes
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I received my order
November 6, 2025

The experience is okay except they force you to do this review, I deleted this email more than once after seeing that it is more than a confirmation, that I have to spend time to submit it, but they keep sending it over and over, pissing me off, maybe after taking $20 of my time forcing me to fill this oput, they will leave me alone and not lose future business from me, and i am about to need a lot of parts

Date of experience: October 27, 2025
California
1 review
0 helpful votes
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Fast and Easy
November 6, 2025
Updated review

The ordering process for my exhaust heat shields was super simple. Jp made it easy to find the correct size parts I needed. They offered a variety of options but allowed the choice to remain narrow and not overwhelming. The parts came well packaged and complete. They arrived on-time and the delivery updates were accurate. I will be ordering again.

Date of experience: October 27, 2025

A website that actually works!
October 23, 2025
Previous review

A website that actually works!

Date of experience: October 13, 2025
Florida
1 review
0 helpful votes
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Pos Mustang lid cover
November 6, 2025

ABSOLUTE GARBAGE. Arrived like it had been run over by a semi. Inside out, wrinkled beyond recognition. No matter how warm you get it in the sun or dryer, still wrinkled, terrible fit. Not worth 200$ or your time.

Date of experience: October 27, 2025
Kimberly E. J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Arizona
1 review
0 helpful votes
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Just what I needed.
November 6, 2025

I desperately needed a backrest in order to ride more than 5 miles on my bike. I ordered one from another online store and sent it back immediately because It just didn't do the job. So I stopped in at J&P Cycles. The sales rep was helpful and knew exactly what would work for me and my bike.

Date of experience: October 27, 2025
Missouri
1 review
0 helpful votes
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Great no matter what
November 6, 2025
Updated review

Doesnt matter if i buy tires, bearings or risers they always come on time or early. I love that the site checks parts and is always fluid about letting you know if you need a separate bolt set or something wont fit with OEM. Makes it really dumby resistant when your new to the game.

Date of experience: October 13, 2025

I love that its so easy to find what i need
October 26, 2025
Previous review

I love that its so easy to find what i need.

Date of experience: October 15, 2025
South Carolina
1 review
0 helpful votes
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Great service
November 6, 2025

Great quality of the product I Ordered... speed of shipping and the updated information the whole time until delivery... awesome company always a great experience

Date of experience: October 27, 2025
Michigan
1 review
0 helpful votes
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Hogworks
November 6, 2025
Updated review

The 2 Touring Hog Works covers I purchased are good, just the underbelly strap needs to be about 4 more inches longer so it doesn't slip out of the clasp. Other than that, all good..

Date of experience: October 26, 2025

Shopping was easy on this website, now hopefully it's...
October 25, 2025
Previous review

Shopping was easy on this website, now hopefully it's shipped quickly.

Date of experience: October 15, 2025
California
1 review
0 helpful votes
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The retune
November 6, 2025

Ordered Handguards, ad said fit my bike(they Don't)
I installed brackets on handguards first and then thought I was screwed because now I can't return them since they were used. Jonah helped a lot

Date of experience: October 26, 2025
Florida
1 review
0 helpful votes
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Pretty good shipping
November 6, 2025

It says they ship out within 24 hours, but it really took like 32 but overall still good shipping. I ordered two Shenko tires for my surron and only took two or three days to come

Date of experience: October 9, 2025
Florida
1 review
0 helpful votes
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Feedback
November 5, 2025

I've been looking for Nexus for over a year. It's amazing on the isinglass on my boat. Now if you could just bring the price down :)

Date of experience: October 26, 2025