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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,836
quality
23,303
This company responds to reviews on average within 5 days

Instant Feedback

72,402 reviews

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Texas
1 review
0 helpful votes
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J&P Cycles is my GO TO place for parts for my 07 Electra Glide Classic. This is the 3rd Battery's iv purchased from JP. Great Product. Will continue to buy from JP when I need parts or accessories.

Date of experience: March 11, 2025
New York
1 review
0 helpful votes
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Excellent service
March 21, 2025
Updated review

The product was exactly what I needed and delivered very quickly so I was able to get on the road quicker.

Date of experience: March 11, 2025

Excellent service
August 16, 2024
Previous review

Found the part needed quickly and it worked perfectly. The service was quick and hassle free.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Nice product
March 21, 2025

Ordering was easy,parts fit great with the make and model site watch.great quality.,the Avon grips are awsome looking and Installation was easy.

Date of experience: March 10, 2025
Indiana
1 review
0 helpful votes
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Very good
March 21, 2025

I order products from them all the time for my Harley. Good products and good prices

Date of experience: March 11, 2025
Maryland
2 reviews
1 helpful vote
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Shipping and communication
March 21, 2025
Updated review

Painless online purchase smooth check out and great communication during shipping

Date of experience: March 10, 2025

Smooth purchase
June 26, 2024
Previous review

Great purchase and customer service item actually arrived sooner then estimated which is always a plus

Date of experience: June 16, 2024
Ohio
1 review
0 helpful votes
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Will be ordering for you again!
March 21, 2025

No issues at all tire showed up promptly with a new date code definitely wasn't a tire they just had sitting around for a while

Date of experience: March 10, 2025
Michigan
1 review
0 helpful votes
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They always have what I need.
March 21, 2025
Updated review

They had the neck bearings and rubber boots I wanted for the fork legs on my ol lady's 1987 1100 sportster.

Date of experience: March 10, 2025

Wire harness
April 29, 2024
Previous review

Perfect kit to rebuild wiring harness. Has everything thing you need to do the whole bike

Date of experience: April 19, 2024
Florida
1 review
0 helpful votes
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Experience was fine.I had no problem received.The order in a timely matter went to install it and found out that we could not use it.I would like information on how to return the park.Thank you

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Shipper had a brain fart I guess...but really was glad I wasn't in a hurry but I am thoroughly pleased with the tire and tube...

Date of experience: March 10, 2025
Wisconsin
1 review
0 helpful votes
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Great customer service
March 20, 2025

My grips didn't get delivered even tho usps said they did and JP sent my replacements the same day that I called them great customer service for sure

Date of experience: March 10, 2025
Arizona
1 review
0 helpful votes
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Easy shopoing
March 20, 2025
Updated review

Always great parts and prices fast shipping l am always happy with J&P will continue shopping with them

Date of experience: March 10, 2025

Great prices fast shipping
December 24, 2024
Previous review

Great prices fast shipping

Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
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Good company to do business with
March 20, 2025
Updated review

Good prices, good selection of items, prices are in line with other businesses, great customer service.

Date of experience: March 24, 2025

Worth checking out
February 14, 2025
Previous review

Easy to use website, large selection of parts, prices are fair.

Date of experience: February 15, 2025
Georgia
1 review
0 helpful votes
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Quick and easy, found what I was looking for with no problems

Date of experience: March 24, 2025
Colorado
1 review
0 helpful votes
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Got it!
March 20, 2025

So far so good! Always have just what I need in stock, and always delivered on time!

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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Part fit and performed great
March 20, 2025

Part was easy to install and the performance was outstanding

Date of experience: March 10, 2025
Georgia
1 review
0 helpful votes
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Great product, great price, great service. Only Company that had what I needed

Date of experience: March 10, 2025
Ohio
1 review
0 helpful votes
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Sent wrong part
March 20, 2025

Sent wrong part,or part description was wrong needed shift lever for 2012 ultra classic shift lever I received might fit a moped it's so small.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Awesome service
March 20, 2025

Ordered an older exhausted it fit per perfectly. Called order in on phone no issues. Wish i had known about the c clips having to use old ones. Took another week for them to get here. Awesome company thanks

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Great service and great product
March 20, 2025

When it was shipped, it got here in record time. However it was shipped out within the 24 hours that was advertised. But after contacting support, they made sure it got shipped ASAP and was delivered very quickly

Date of experience: March 26, 2025
Georgia
1 review
0 helpful votes
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N/A
March 20, 2025
Updated review

Always great doing business with J&P Cycles. Usually have the parts I am looking for.

Date of experience: March 24, 2025

Great service
June 8, 2024
Previous review

JP cycles had exactly what I needed in stock and it shipped quickly.

Date of experience: May 29, 2024