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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,863
quality
23,480
This company responds to reviews on average within 5 days

Instant Feedback

72,879 reviews

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Massachusetts
1 review
0 helpful votes
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Seat looks great!
March 22, 2025

Very happy with the seat and incredibly fast shipping. Mounting spots did take some muscle to line up but the end result speaks for itself!

Date of experience: March 12, 2025
Colorado
2 reviews
0 helpful votes
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Kuryakyn Trigger Levers
March 22, 2025
Updated review

Info on the part I purchased had to be verified from the manufacturer that it fits a 2023 Street Glide Special.

Date of experience: March 26, 2025

They had what I wanted with quick shipping
July 31, 2024
Previous review

They had what I wanted with quick shipping

Date of experience: July 21, 2024
Colorado
1 review
0 helpful votes
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Best place ever!
March 22, 2025

Always good. Everyone is always helpful and lots of stuff in stock all the time.

Date of experience: March 12, 2025
Ohio
1 review
0 helpful votes
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Took longer than expected.!
March 22, 2025
Updated review

I needed an inner and an outer cam chain tensioner, I only bought the outer one because they were out of stock on the inner.

Date of experience: March 12, 2025

Vehicle fitment a very handy tool to have when shopping...
July 18, 2024
Previous review

Vehicle fitment a very handy tool to have when shopping for motorcycle parts

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
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License plate with turn signals
March 22, 2025

Somehow, I ended up with those in my cart. I do not want it and I need to return it. Let me know what I have to do.

Date of experience: March 24, 2025
Iowa
1 review
0 helpful votes
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Bag supports so far so good
March 22, 2025

Really nice product would order again if needed should work

Date of experience: March 26, 2025
Michigan
2 reviews
0 helpful votes
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Helmet purchase
March 22, 2025

Great service, good price, fast shipping, great selection.

Date of experience: March 15, 2025
Kansas
1 review
0 helpful votes
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Always good experience, package keep my parts in good shape. Good help when needed.Will use over again when needed. Thanks for everything.

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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Oil leaks suck.
March 22, 2025

Hoping it fits & seals. The last set work find. The rocker look great fit well. Hoping the seal stay sealed.

Date of experience: March 23, 2025
Minnesota
1 review
0 helpful votes
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Got what I ordered.
March 22, 2025
Updated review

I needed a clutch push Rod screw for my "89" Softail Custom.
Harley Davidson in Blane MN, told me it was obsolete, and go to Donnie Smith bike show to the swap and shop.
I went online to J&P cycle and found the part, ordered it, received it, and IT FIT!
Went out for my 1st ride in MINNESOTA yesterday.
IT WAS WONDERFUL!👍🏼

Date of experience: March 12, 2025

Had a hard time finding longer then 62" clutch cables
October 18, 2024
Previous review

Had a hard time finding longer then 62" clutch cables.
I have ape hangers.

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
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Great part selection
March 22, 2025

Great part selections I always find what I need and delivery is always on time

Date of experience: March 12, 2025
Indiana
1 review
0 helpful votes
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Needed a little help with the order, service was outstanding

Date of experience: March 23, 2025
Florida
2 reviews
0 helpful votes
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Fast, east, convenient shopping
March 22, 2025

Easy to navigate site. Delivery happened on time and earlier than promised. Product arrived as advertised

Date of experience: March 12, 2025
Illinois
1 review
0 helpful votes
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Great Customer Service
March 22, 2025

My order shipped out fast from J&P. There was a hickup with the shipping company but I can't blame J&P that. My item was pack very well and as described on J&P's sitr.

Date of experience: March 26, 2025
Florida
1 review
0 helpful votes
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Fast
March 22, 2025

Product was as described and shipping was really fast...

Date of experience: March 12, 2025
Pennsylvania
1 review
0 helpful votes
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2019 softail
March 22, 2025

User friendly website with a variety of products to choose from

Date of experience: March 26, 2025
Montana
1 review
0 helpful votes
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Great purchase experience
March 22, 2025
Updated review

I ordered tires for two of my bikes ahead of the impending higher costs as a result of increased tariffs and received them within a week. I unpacked them and discovered that I had ordered the wrong rear tire for my HD (Blackwell was instead of whitewall)and a quick call to customer service got me a FedEx return label and a refund. I then ordered the correct tire.

Date of experience: March 12, 2025

Easy and fast
March 21, 2025
Previous review

Easy and fast

Date of experience: March 10, 2025
Nebraska
1 review
0 helpful votes
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Easy order
March 22, 2025

Went online and ordered a set of replacements hand controls.

Date of experience: March 12, 2025
Missouri
1 review
0 helpful votes
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Randy and Micah were a great help w/ my questions. Parts were right for the bike & the budget. The order was shipped from two locations and the first half arrived in a timely fashion on my neighbor's porch. J&P's e-mail alerted me to go find it. The second half's tracking said to expect it by the end of a Friday. (didn't happen) Then by the end of Saturday. (still didn't) Sunday they hung a sticker on the door. Monday came and went. Tuesday they finally made it late in the day. I'm fairly chill but some customers can be excitable. Can't say I blame them. Full five stars for J&P, but knocked one off because FedEx.

Date of experience: March 23, 2025
Missouri
1 review
0 helpful votes
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Parts finally arrived.
March 22, 2025

Order was easy and fast. Although my parts went all over the US before arriving at my location. Probably a postal service issue but very aggravating. Still waiting on a separate order that I ordered a day later. That order is even worse when you watch tracking info. Don't know what J&P can do. But shipping is an issue.

Date of experience: March 12, 2025