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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,495
This company responds to reviews on average within 5 days

Instant Feedback

72,907 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great
March 23, 2025
Updated review

Ordered and received fast!
Great experience. I will continue to shop at J&P for my future needs.

Date of experience: March 13, 2025

Great deals
October 3, 2024
Previous review

Great deals

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
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No thanks
March 23, 2025

I would prefer not to say. I will say this, I have nothing bad to say about J & P.

Date of experience: March 13, 2025
Maryland
2 reviews
0 helpful votes
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Excellent customer service!
March 23, 2025

I purchase the item for my '22 harley davidson road glide special.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Perfect fit
March 23, 2025

Shift rod broke (the worst OEM design ever). Got these heim joint ends to prevent this from happening again. Well packaged, good comm's from J&P. Will need a 12mm wrench to add to your tool bag -a nuisance but not worth taking a star rating.

Date of experience: March 13, 2025
Texas
1 review
0 helpful votes
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Very Satisfied
March 23, 2025

I found the items I wanted in stock. They were delivered quickly.

Date of experience: March 19, 2025
Arizona
1 review
0 helpful votes
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..
March 23, 2025

………………,.,,,,,……………………………………………. ———////////////////

Date of experience: March 13, 2025
Tennessee
1 review
0 helpful votes
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Good
March 23, 2025

Have used them in past...they deliver and know their products.

Date of experience: March 13, 2025
Virginia
2 reviews
0 helpful votes
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Tire Purchase
March 23, 2025
Updated review

Great user-friendly website. J & P Cycles has quality parts and accessories for most motorcycles. Their customer service is outstanding. J & P has speedy delivery on most parts. I ordered my tire on Wednesday and I received it on Friday with no shipping charges.

Date of experience: March 24, 2025

J & P Cycles have an excellent user friendly website
July 12, 2024
Previous review

J & P Cycles have an excellent user friendly website.

Date of experience: July 2, 2024
Michigan
1 review
0 helpful votes
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Quick delivery, Correct Parts.
March 23, 2025

Quick and painless to find the parts I needed and was very easily able to navigate the website. I've ordered from JPcycle in the past and will continue to do so as long as they have the parts I want/need

Date of experience: March 13, 2025
Oregon
1 review
0 helpful votes
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My orders
March 23, 2025

I've ordered several times from j&p cycles and I have never had any problems with my deliveries or the products. They are what they are supposed to be. Thank you

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Parts you want and need.
March 23, 2025
Updated review

Excellent products, prices and availability! This is where I go for the parts I'm looking for.

Date of experience: March 19, 2025

Excellent products, prices and availability!
March 18, 2025
Previous review

Excellent products, prices and availability!

Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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Best windshield for Honda Goldwing
March 23, 2025

Website easy to navigate and help desk was both informed and helpful

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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Needed part
March 23, 2025

Received my product and very pleased with it. Price was reasonable. I would order again from this company.

Date of experience: March 12, 2025
Pennsylvania
2 reviews
0 helpful votes
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Every time just fine
March 23, 2025
Updated review

Just got a quality oil change and filter. Right price right product right to the door.

Date of experience: March 23, 2025

I only thing I dislike is the pop up ad for 10% off...
September 23, 2024
Previous review

I only thing I dislike is the pop up ad for 10% off and logging in.
Happy Customer

Date of experience: September 13, 2024
California
1 review
0 helpful votes
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Seat sits you back further
March 23, 2025

Seat is nice and low but you sit further back and that makes it uncomfortable.

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Bike parts
March 23, 2025

Good price, trustworthy company quick shipping will use again

Date of experience: March 12, 2025
Georgia
1 review
0 helpful votes
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Gaskets
March 23, 2025

Perfect fit and a quick delivery. I will definitely order again from them

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Bassani Muffler kit
March 23, 2025

Just what I was looking for awesome sound, looks really good on my street glide.

Date of experience: March 12, 2025
North Carolina
1 review
0 helpful votes
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Great parts
March 23, 2025

Everything went smooth, good to go. Will purchase from them again.

Date of experience: March 12, 2025
Michigan
1 review
0 helpful votes
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No more surveys
March 23, 2025

I do not have time for surveys. I will not order any parts again if you send me a survey. Please acknowledge

Date of experience: March 12, 2025