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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,536
This company responds to reviews on average within 5 days

Instant Feedback

73,051 reviews

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Tennessee
1 review
0 helpful votes
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Extended control cables
March 24, 2025

J and p is always great but had issues wit extended cable kit bought correct one for 12" ape hangers but front brake and clutch cables were way too long. Looks kinda goofy but operable thank you

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Great product and great service
March 24, 2025

Great experience shopping on this site. Found my part very easy!

Date of experience: March 27, 2025
Missouri
1 review
0 helpful votes
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A good time
March 24, 2025

A fast and good time. Many thanks to all those involved in the completion.

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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Trouble free
March 24, 2025

Effortless I wanted to buy both tires at the same time and place
Thank you

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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The cable I received was exactly as described and made the replacement on my 2013 FXDWG easier than expected. Having ape's taller than most, the 80" cable length was a perfect fit.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
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Great customer service during the sale. Service after the sale with Vance and Hines was not great. Closed on the weekend?

Date of experience: March 24, 2025
California
1 review
0 helpful votes
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Perfect fit
March 23, 2025

This was a good deal. Alot cheaper than the OeM option but functionality and durability are unmatched. Bolts right on and was exactly what I was looking for. Did not come with the nuts to mount the mirror. Good thing I had some

Date of experience: March 13, 2025
Kentucky
1 review
0 helpful votes
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Easy to order. Good price. Fast delivery. Will defiantly buy again.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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I've placed at least a half dozen orders over the last couple of years with J&P. Recently placed a big order (for me) with multiple high dollar items. Everything processed and shipped lightning fast and got to my door undamaged. I don't buy things to return them, so they've always been great thus far. I have no doubts their customer service team is decent.

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
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On time, as described
March 23, 2025

I received my products on time and as described first time, buyer will definitely come back again

Date of experience: March 13, 2025
Arkansas
1 review
0 helpful votes
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Helped get coupon code
March 23, 2025

Thanks you Kiana B for the help. Your help saved me a serious headache

Date of experience: March 24, 2025
North Carolina
1 review
0 helpful votes
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Great
March 23, 2025

All I can say is great y'all got everything to me quick and fast and got my bike back up and running. I do appreciate y'all.

Date of experience: March 13, 2025
Michigan
1 review
0 helpful votes
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Package was lost.
March 23, 2025
Updated review

They made it super simple and replaced my package that fedex had lost. It was really easy. Great customer service. And product was replaced!

Date of experience: March 13, 2025

Easy place to find all the parts
March 14, 2025
Previous review

Easy place to find all the parts

Date of experience: March 4, 2025
Texas
2 reviews
0 helpful votes
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Great Product and Service!
March 23, 2025

I ordered the Drag Specialties Leather 3/4 Solo Seat for my Harley Nightster 2009 in a beautiful Distressed Brown. It was even more perfect in person, the curves of the seat matched perfectly to the curves of the tire and frame. I ordered it online Sunday evening and it was at my door on Thursday and I live in the country.

Date of experience: March 13, 2025
Washington
1 review
0 helpful votes
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Good
March 23, 2025
Updated review

Easy to order, good products, reasonable prices. Company in the USA

Date of experience: March 25, 2025

Fine
February 10, 2025
Previous review

Fine. Easy to order

Date of experience: January 31, 2025
Egypt
1 review
0 helpful votes
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Great place for spare parts in a good delivery time however it must have international tax free ship

Date of experience: March 17, 2025
Michigan
1 review
0 helpful votes
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The bestest $#*!z
March 23, 2025

Don't use USPS. Took 12 days to get. Pay for UPS or fed ex. Other than that a great experience.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Amazing customer service and delivery
March 23, 2025
Updated review

Amazing customer service and delivery. Really enjoy the product and service I have experienced with J&P Cycle. I would highly recommend them for your cycle need.

Date of experience: March 22, 2025

Amazing service
March 18, 2025
Previous review

Amazing service

Date of experience: March 8, 2025
Pennsylvania
1 review
0 helpful votes
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Oil plug magnetic
March 23, 2025

Great fast shipping Awesome prices
Haven't used part yet but looks as though it will fit oem

Date of experience: March 27, 2025
Mississippi
1 review
0 helpful votes
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Shop by bike not quite up to par. FED EX delivery did not follow directions and left my $250 tire where my road meets my driveway 1/4 mile away from where my delivery instruction ask them to leave my VERY EXPENSIVE PURCHASES that I order from you guys over the many years of business that I've done with your company.

Date of experience: March 17, 2025