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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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After ordering the helmet, I was surprised at how fast it got to me. I tried it on and was pleased surprised that it fit first time. No hot spots after an hour of wearing it around.
Shipping anything USPS is so terrible, I would pay whatever it costs to go UPS or FedEx with a smile on my face
Great shopping experience. Will purchase from this vendor again in the future.
All good until you asked me for at least 50 chacacters in the review.kind of a pain in the $#*!, make the review quick and easy if you want people to actually send a review...
Great. 👍🏼 a gift for birthday. Ordered by the recipient. Arrived on time snd in great condition
Difficult to find place for discount code and then the code didn't work. Nothing in my text msg said it was only for first time buyers to get the 10% discount.
I've been going through my softail and replacing all the gaskets trying to solve the blowing oil problem. So far everything is a perfect match except for the small rectangular gaskets for the rocker covers. They were just too small compared to originals. Other than thar so far so good
Seems to have everything I've searched for as of yet
Order ran a Lil behind but they let me know. And it was delivered early than expected! Great set of tires
The regulator fixed my electrical issue. Now it holds voltage.
My package came late not the fault of J&P it was FedEx.
Box came smashed but seat was not damaged was surprised.
The Lapera seat places you in stock position or maybe a smidge closer to handlebars, but I don't feel cramped. The fitment is great, and I have rear bag guards the front also fits great along the gas tank
It is also a hair lower than stock seat I feel like I am in the best riding position for flowing in and out of corners.
I am 5 10 I had no problem touching ground before and now I can plant feet flat.
This is on a 2023 cvo roadglide
Fast and lower pricing. Just received the starter today, looks like it will fit. Will find out soon and reply.
Just as described on the website. Very happy with shipping and service.
Been to 3 shops for my gsxr 1000 part and each time they gave me the wrong part. So I took ti the internet and found exactly what i needed and it took less than 30 min and at my house in 2 days. Totally satisfied and will be ordering again.
The Halo head light I purchased is a little to thick for my Indian housing but with a bit of finagling I got it to work. It looks great, but it was a little pricey.
Ordered the windshield for the Sport Glide and the wind deflectors. Looks perfect on the bike and came in a timely matter.
Bad customer service. The assistance was rude. Unprofessional and did not provide a solution, he stated that the order was on its way and he couldn't do anything to help.
He keep asking what do I wanted him to do to solve my problem.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

