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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,540
This company responds to reviews on average within 5 days

Instant Feedback

73,059 reviews

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New York
1 review
0 helpful votes
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Best helmet I've ever owned
March 24, 2025

After ordering the helmet, I was surprised at how fast it got to me. I tried it on and was pleased surprised that it fit first time. No hot spots after an hour of wearing it around.

Date of experience: March 28, 2025
Ohio
1 review
0 helpful votes
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Shipping
March 24, 2025

Shipping anything USPS is so terrible, I would pay whatever it costs to go UPS or FedEx with a smile on my face

Date of experience: March 14, 2025
Kentucky
1 review
0 helpful votes
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Shonuff
March 24, 2025

That part fit my vroom vroom bike yo and now it works homeslice I'm as happy as I could be ya see cuz that's how we gangstas rollz

Date of experience: March 14, 2025
Alabama
1 review
0 helpful votes
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Great vendor
March 24, 2025

Great shopping experience. Will purchase from this vendor again in the future.

Date of experience: March 25, 2025
Ohio
1 review
0 helpful votes
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Shipping
March 24, 2025

It's probably no fault of yours but it took 12 days to receive part of my order.

Date of experience: March 14, 2025
New Jersey
1 review
0 helpful votes
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Great
March 24, 2025

All good until you asked me for at least 50 chacacters in the review.kind of a pain in the $#*!, make the review quick and easy if you want people to actually send a review...

Date of experience: March 14, 2025
California
2 reviews
0 helpful votes
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Liner
March 24, 2025
Updated review

Great. 👍🏼 a gift for birthday. Ordered by the recipient. Arrived on time snd in great condition

Date of experience: March 14, 2025

Difficult to find place for discount code and then...
June 17, 2024
Previous review

Difficult to find place for discount code and then the code didn't work. Nothing in my text msg said it was only for first time buyers to get the 10% discount.

Date of experience: June 7, 2024
North Carolina
2 reviews
0 helpful votes
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93 heritage softail
March 24, 2025
Updated review

I've been going through my softail and replacing all the gaskets trying to solve the blowing oil problem. So far everything is a perfect match except for the small rectangular gaskets for the rocker covers. They were just too small compared to originals. Other than thar so far so good

Date of experience: March 14, 2025

Seems to have everything I've searched for as of yet
April 21, 2024
Previous review

Seems to have everything I've searched for as of yet

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
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Awesome rubber
March 24, 2025

Order ran a Lil behind but they let me know. And it was delivered early than expected! Great set of tires

Date of experience: March 14, 2025
Wisconsin
1 review
0 helpful votes
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Electrical
March 24, 2025

The regulator fixed my electrical issue. Now it holds voltage.

Date of experience: March 14, 2025
Texas
1 review
0 helpful votes
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Jacket
March 24, 2025

Exactly what I wanted, I had the same style jacket 50 years ago and out grew it ( okay I got fat) and old But wanted another

Date of experience: March 14, 2025
Massachusetts
1 review
0 helpful votes
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Great looking seat.
March 24, 2025

My package came late not the fault of J&P it was FedEx.
Box came smashed but seat was not damaged was surprised.
The Lapera seat places you in stock position or maybe a smidge closer to handlebars, but I don't feel cramped. The fitment is great, and I have rear bag guards the front also fits great along the gas tank
It is also a hair lower than stock seat I feel like I am in the best riding position for flowing in and out of corners.
I am 5 10 I had no problem touching ground before and now I can plant feet flat.
This is on a 2023 cvo roadglide

Date of experience: March 14, 2025
Nevada
1 review
0 helpful votes
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Thank you j.p cycle
March 24, 2025

Mad the order on line got my code the next day Very fast shipping

Date of experience: March 13, 2025
Nevada
2 reviews
0 helpful votes
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2000 HD FXR4 Starter
March 24, 2025

Fast and lower pricing. Just received the starter today, looks like it will fit. Will find out soon and reply.

Date of experience: April 1, 2025
North Carolina
1 review
0 helpful votes
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Handlebars
March 24, 2025

Just as described on the website. Very happy with shipping and service.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Easy Peasy
March 24, 2025

Been to 3 shops for my gsxr 1000 part and each time they gave me the wrong part. So I took ti the internet and found exactly what i needed and it took less than 30 min and at my house in 2 days. Totally satisfied and will be ordering again.

Date of experience: March 13, 2025
Ohio
1 review
0 helpful votes
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Nice light
March 24, 2025

The Halo head light I purchased is a little to thick for my Indian housing but with a bit of finagling I got it to work. It looks great, but it was a little pricey.

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Ordered the windshield for the Sport Glide and the wind deflectors. Looks perfect on the bike and came in a timely matter.

Date of experience: March 13, 2025
Canada
1 review
0 helpful votes
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Great service
March 24, 2025

We have had a shipping problem but the guys fixer it. Great service

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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Bad customer service. The assistance was rude. Unprofessional and did not provide a solution, he stated that the order was on its way and he couldn't do anything to help.
He keep asking what do I wanted him to do to solve my problem.

Date of experience: March 14, 2025