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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,879
quality
23,624
This company responds to reviews on average within 5 days

Instant Feedback

73,256 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Fantastic
March 26, 2025

Amazing in every way. Will always shop here. Thanks for your service.

Date of experience: March 26, 2025
Idaho
2 reviews
0 helpful votes
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Great experience
March 26, 2025

Very easy website to find what you're looking for and easy to navigate

Date of experience: March 29, 2025
Iowa
1 review
0 helpful votes
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Relocation Extension Pad
March 26, 2025

Always satisfied with J & P. Wish you were still here in Iowa.

Date of experience: March 15, 2025
Nebraska
1 review
0 helpful votes
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Fast delivery. Quality parts
March 26, 2025

Everything was as advertised seat fit well and turn signals worked.

Date of experience: March 15, 2025
Oregon
1 review
0 helpful votes
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Brake master cylinder rebuild kit
March 25, 2025

Looks like a complete kit and shipped in a timely manner I'll be using shortly

Date of experience: March 15, 2025
Nebraska
1 review
0 helpful votes
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Happy with my order
March 25, 2025

The items I ordered arrived two days before the expected delivery date. The items fit as expected. Easy order process. This was my third order. I will order from them again.

Date of experience: March 4, 2025
Maine
2 reviews
0 helpful votes
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Awesome
March 25, 2025

J&P never disappoints! If you have a motorcycle, they have it covered! Customer for life!

Date of experience: March 26, 2025
New Jersey
2 reviews
0 helpful votes
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Motorcycle tuneup.
March 25, 2025

IT WAS QUICK AND EASY. The items I ordered for my American Ironhorse Outlaw's tuneup were just what I needed. I had no problems with fitment.

Date of experience: March 27, 2025
Illinois
1 review
0 helpful votes
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Got the right part
March 25, 2025

Ordered on next day shipping on Friday and didn't receive it till the following Wednesday but loved the product itself thank you

Date of experience: March 15, 2025
Nevada
1 review
0 helpful votes
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Seemless
March 25, 2025

I needed a new tire for my HD and they had it. Their website was direct and seemless to order from.

Date of experience: March 15, 2025
Michigan
1 review
0 helpful votes
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Questionable.
March 25, 2025

Parts finally arrived in a timely fashion. That's a first for this company. Normally, I'm waiting like 4 to 5 weeks. They had a review for me to take. But it was so many questions that I just gave up halfway through. Once I hit question number 27, it was only halfway done. Yeah, I'm good. I will purchase parts here again though.

Date of experience: March 26, 2025
Wisconsin
1 review
0 helpful votes
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Waiting
March 25, 2025

When I ordered it said 4 days. Using the tracking feature for 3 days it said it was coming the next day, then it did not show. 8 days when you said 4.

Date of experience: March 27, 2025
Illinois
1 review
0 helpful votes
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Good choice.
March 25, 2025
Updated review

I had gotten the mini floorboards for my 2014 Fatbob and l like them alot so I decided to get a set to replace the passenger pegs for my wife's comfort. Happy wife happy life.

Date of experience: March 15, 2025

First time buyer
June 6, 2024
Previous review

First time buyer. Found what I wanted easy enough, but would have liked some assistance to make certain parts will fit my 2014 dyna fat bob. I hate getting things through the mail only to have to return them. It's a big pain in the butt for both of us.

Date of experience: May 27, 2024
Georgia
1 review
0 helpful votes
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GREAT
March 25, 2025

Over all the experience was great, it was unfortunate that they didn't have more in stock at that location, but I do understand why, when it was explained to me. Seems like everything is going online these days.

Date of experience: March 15, 2025
Indiana
2 reviews
0 helpful votes
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Easy
March 25, 2025
Updated review

Easy as pie!@#$%^&*()*******890!@#$%^&*()*******890

Date of experience: March 25, 2025

Easy as pie!
March 21, 2025
Previous review

Easy as pie!

Date of experience: March 10, 2025
Nevada
2 reviews
0 helpful votes
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Fabrication
March 25, 2025

Brought a license plate bracket for my triumph, and the gauge of metal is great, and appearance along with the over all quality is outstanding.

Date of experience: March 18, 2025
Indiana
1 review
0 helpful votes
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Quality
March 25, 2025

Thanks, easy checkout! Great windshield at a great price. Perfect fit.

Date of experience: March 26, 2025
Colorado
2 reviews
0 helpful votes
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Prices are fair and I've ordered tires from here before. The selection is the same as other sites.

Date of experience: March 27, 2025
Washington
1 review
0 helpful votes
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1st time customer
March 25, 2025

Order delivered and works as expected
Would purchase here again

Date of experience: March 15, 2025
Texas
1 review
0 helpful votes
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Top notch motorcycle shop
March 25, 2025
Updated review

Order parts and received and promptly in on time and even received a $20 credit which was awesome

Date of experience: March 15, 2025

JP cycles stands for awesome
January 10, 2025
Previous review

Thanks for all your help you've been a great company to order parts from thank you great products fast shipping great customer response superb quality merchandise

Date of experience: December 31, 2024