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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,641
This company responds to reviews on average within 5 days

Instant Feedback

73,320 reviews

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California
1 review
0 helpful votes
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Good n tight
March 26, 2025

These were much harder to put in the triple tree which I assumed they would be but man, my bars are much stiffer with very little flex now! Super happy with them.

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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It works for me
March 26, 2025
Updated review

It was easy to place my order. It works for me. I typed in Innertube and "wah la" up comes my innertube.

Date of experience: March 30, 2025

It was good no problems
November 16, 2024
Previous review

It was good no problems.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Clutch push rod
March 26, 2025

We installed a screamin eagle 6 spd in my son in laws road king and it was missing the clutch push rod! Thanks jp for saving the build

Date of experience: March 16, 2025
South Carolina
1 review
0 helpful votes
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Very Quick Delivery
March 26, 2025

Ordered the part i needed with an ETA of 5 days later. The part showed up 2 days after i ordered it! Very satisfied with the product and the quick delivery!

Date of experience: March 16, 2025
Michigan
1 review
0 helpful votes
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5 stars!
March 26, 2025

Website is easy to use and products are reasonably priced. Items arrived quickly and as described

Date of experience: March 30, 2025
South Dakota
1 review
0 helpful votes
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Great customer service
March 26, 2025

Came in with a couple of questions and everyone was really helpful

Date of experience: March 8, 2025
Georgia
2 reviews
0 helpful votes
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Good Recommendation
March 26, 2025

Went looking for a compact yet comprehensive tool kit for my new Road Glide 3. Cruz Tools were hands down the most popular. Almost cant wait for the first time i must use them.

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Excellent
March 26, 2025

Received my package before expected, perfectly packed, everything was as I ordered

Date of experience: March 16, 2025
Alabama
1 review
0 helpful votes
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The product was just what I expected. I am very satisfied. Shipping was fast and efficient!

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Great selection of parts & site is easy to navigate...
March 26, 2025
Updated review

Great selection of parts & site is easy to navigate! Parts are shipped fast and are packed well so no damaged parts!

Date of experience: March 31, 2025

Front fender
December 11, 2024
Previous review

Looking for a specific front fender for my 78 lowrider.Found it quick,good price easy checkout.Done. Now we wait

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
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Exact Fit!
March 26, 2025

I ordered multiple parts for my ride and all fit as they should, very satisfied with overall customer experience.

Date of experience: March 16, 2025
Utah
1 review
0 helpful votes
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LOVE J&P Cycles, anytime I needed parts for any style of bike j&p cycles has always come through, always fast shipping and delivery, and always taken with care packaging.

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Old School
March 26, 2025

Had what i needed for my 73 FLH. I been buy from JP since the days of catalogs and call in orders only.

Date of experience: March 30, 2025
Michigan
1 review
0 helpful votes
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Great customer service
March 26, 2025

Five star from start to finish. I'll be shopping here again.

Date of experience: March 16, 2025
Michigan
1 review
0 helpful votes
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It's always been a good experience. The prices are reasonable. The catalog is relatively easy to navigate through.

Date of experience: March 29, 2025

You guys ROCK!
July 21, 2024
Previous review

You guys ROCK!

Date of experience: July 10, 2024
District of Columbia
1 review
0 helpful votes
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Return
March 26, 2025

The part didn't fit my bike and you let me return it with out any bs

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Quick and easy problem resolution
March 26, 2025

A duplicate order was placed so we received two of the same item. Company made it quick and easy to return. The extra item only downside is that it was at our expense.

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Always great help with experienced ppl. Every time I have questions I always get knowledgeable help and delivery is quick.

Date of experience: March 16, 2025
Florida
1 review
0 helpful votes
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Finding part, placing order was a snap.you can get information on exactly what part fits your ride

Date of experience: March 16, 2025
South Carolina
1 review
0 helpful votes
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Good communication
March 26, 2025

The experience with JP Cycles was great, unfortunately the product didn't work properly.
Good communication and a no hassle return.

Date of experience: March 16, 2025