Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,343
This company responds to reviews on average within 5 days

Instant Feedback

72,516 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

Satisfied
November 12, 2025

Lots to choose from on their website. Shipping was fast. Good products. Great selection. Even though I messed up my address still got my order.

Date of experience: November 2, 2025
Virginia
1 review
0 helpful votes
Follow Doug C.
Unfollow Doug C.
Share Review
Report Review

Fuel line for Harley-Davidson Sportster
November 12, 2025

Needed fuel line quick. And got it when said. Install was very quick and easy. Thank you for your great service. Thanks and keep up the great work 👍.

Date of experience: November 2, 2025
Texas
1 review
0 helpful votes
Follow Odelia F.
Unfollow Odelia F.
Share Review
Report Review

Great online experience
November 12, 2025
Updated review

Everytime I need a part for my Harley, I know I can count on J&P Cycles. I have never had to return items because they know exactly the part that I need.

Date of experience: November 1, 2025

Easy to find what I needed and quick check out
October 28, 2025
Previous review

Easy to find what I needed and quick check out

Date of experience: October 18, 2025
Florida
1 review
0 helpful votes
Follow Karie G.
Unfollow Karie G.
Share Review
Report Review

Very helpful staff
November 12, 2025

Y husband fou. D a shirt he liked but not in his size. Linda the sales person on the floor went to her computer and found out we could order it and have it shipped to our home
That was awesome. Linda was very helpful and super nice.

Date of experience: October 17, 2025
Delaware
1 review
0 helpful votes
Follow LOUIS A.
Unfollow LOUIS A.
Share Review
Report Review

No hardware
November 11, 2025
Updated review

So I ordered a set of custom dynamics fog lights and mounting brackets.
The order and delivery went great.
I have 2 issues,
1, They aren't plug and play, not a big deal just wish they had more wire and connectors to complete wiring.
2, They don't come with the 5/16" bolts to mount lights to brackets.

Date of experience: November 1, 2025

Seems smooth, just not sure about the club membership
October 31, 2025
Previous review

Seems smooth, just not sure about the club membership.
Really don't buy enough to benefit

Date of experience: October 21, 2025
Canada
1 review
0 helpful votes
Follow Breanna T.
Unfollow Breanna T.
Share Review
Report Review

Decent
November 11, 2025

Shipped in a very reasonable time! The packaging for the pushrods was completely opened on one end and tapped up a lot on the other. Really hoping it's not a used part :/

Date of experience: November 1, 2025
Alabama
1 review
0 helpful votes
Follow Louis S.
Unfollow Louis S.
Share Review
Report Review

Review
November 11, 2025

I have ordered many things from J&P Cycles. I have throughly pleased with every aspect of my experience. I would and do highly recommend them to anyone who has a motorcycle.

Date of experience: November 1, 2025
Ohio
1 review
0 helpful votes
Follow Dwight F.
Unfollow Dwight F.
Share Review
Report Review

Extended brake pedal
November 11, 2025

This is a must have for Harley Roadking owners. It has solved my issue with bringing foot out and up with using the brake. I also feel this product is better made than OEM.

Date of experience: November 1, 2025
Florida
1 review
0 helpful votes
Follow Terry S.
Unfollow Terry S.
Share Review
Report Review

Great customer service!
November 11, 2025
Updated review

I was looking for a very particular seat right at the start of Biketoberfest and the customer service rep went out of his way to find the item I wanted which was outside in the Mustang tent and put it aside until I got there the following day!

Date of experience: October 16, 2025

It was very easy shopping
October 25, 2025
Previous review

It was very easy shopping

Date of experience: October 15, 2025
Florida
1 review
0 helpful votes
Follow William L.
Unfollow William L.
Share Review
Report Review

These Are Sold As A Pair, Not Each!
November 11, 2025

When I ordered the saddlebag stiffeners, the description stated that the price was Each. Since my bike obviously has two bags, I ordered two. To my unpleasant surprise, I opened the package, only to find 2 sets of two.
Part is fine and does the job, but now I have another set that essentially useless.
Fix your description!

Date of experience: October 31, 2025
Washington
1 review
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Share Review
Report Review

Great to do Business With
November 11, 2025

My husband and I have been purchasing parts for several years now from JP Cycles. We have always had fast, accurate service and extremely quick delivery.

Date of experience: October 31, 2025
Pennsylvania
1 review
0 helpful votes
Follow ROB P.
Unfollow ROB P.
Share Review
Report Review

Setting up my bike on the website gave me exactly what I needed. Gets everything that works correct the first time. Just click, add to cart and go. Shipping was quick. Had both tires within 2 days.

Date of experience: October 31, 2025
Michigan
1 review
0 helpful votes
Follow Montgomery B.
Unfollow Montgomery B.
Share Review
Report Review

Products great shipping has slipped
November 10, 2025

I have always had a positive experience in the past with products and service. Shipping has drastically declined sense switching to FedEx. It used to take two days for arrival now its a week and half. That being said I still recommend their products.

Date of experience: October 31, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Virginia
1 review
0 helpful votes
Follow Vail j.
Unfollow Vail j.
Share Review
Report Review

.
November 10, 2025

...

Date of experience: October 31, 2025
Texas
1 review
0 helpful votes
Follow Theo M.
Unfollow Theo M.
Share Review
Report Review

Customer service rep. Mike was not knowledgeable gave me wrong information about the product. He told me my lid covers were hard for pliable plastic leather covered. They were not they were blind flimsy. Flexible lead covers not what I want. I returned my order very unhappy with Mike and his knowledge or lack of knowledge of the products you're selling

Date of experience: October 9, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Texas
1 review
0 helpful votes
Follow Mark U.
Unfollow Mark U.
Share Review
Report Review

Easy peasy!
November 10, 2025

Quick to find what I needed. Easy to order. However I wish they automatically combined orders when placed on the same day without having to cancel the first order.

Date of experience: October 31, 2025
Pennsylvania
1 review
0 helpful votes
Follow mike c.
Unfollow mike c.
Share Review
Report Review

Called customer service they were very nice but couldnt send the missing parts
Said i could return it, but my customer needs his bike finished to bring to florida

Date of experience: October 31, 2025
Florida
1 review
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Share Review
Report Review

Why?
November 10, 2025

I ordered a set of mirrors, the right mirror was received quickly yet the left mirror came about a week later. Please note the website said they were in stock.

Date of experience: October 31, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

North Carolina
1 review
0 helpful votes
Follow Johnny G.
Unfollow Johnny G.
Share Review
Report Review

Great quality and fast shipping!
November 10, 2025

My order was taken care of and shipped very quickly! I was informed the entire time. The quality was outstanding. I will definitely shop with J&P again!

Date of experience: October 30, 2025
Texas
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Shanko 777
November 10, 2025

I recently ordered a set of shinko s777 for my 2014 street glide. I'm unsatisfied with the tire and the product recently installed tires on bike now.Have a wobble

Date of experience: October 30, 2025
Kimberly E. — J&P Cycles Rep
5 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: [email protected]
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!