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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,855
quality
23,418
This company responds to reviews on average within 5 days

Instant Feedback

72,690 reviews

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Kentucky
1 review
0 helpful votes
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Good to go error was on my part
March 27, 2025

Prompt and in stock great experience I made an error when I ordered. I've always been please with the service and customer service.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Satisfied customer
March 27, 2025

Fast shipping and parts were as described. I am a repeat customer and always check J&P for parts I'm looking to purchase.

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Grips for my Harley
March 27, 2025

The package arrived on time in good time. The brand was recommended to me by a trusted friend.

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Easy and Fast.
March 27, 2025

Orders we shipped and delivered within 2 days. And even took the 2 different ordered I did to combine as one.

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Easy purchase
March 27, 2025
Updated review

Great to buy online, easy to find products needed. Fast delivery.

Date of experience: March 17, 2025

Its realy easy to order i like👍
November 1, 2024
Previous review

Its realy easy to order i like👍

Date of experience: October 22, 2024
Missouri
1 review
0 helpful votes
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Online ordering
March 27, 2025

We are disappointed that we have to order products online. We do not have computer access. We were at your store in daytona and couldn't find products to look at to be sure it was what we needed.

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
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Great
March 27, 2025

Absolutely satisfied quick shipping great communication

Date of experience: March 17, 2025
Colorado
1 review
0 helpful votes
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Gasket folded
March 27, 2025

This was a replacement for a prior order that had a gasket folded in it. The box used in this order was the same box and the gasket was still slightly folded. Going to try it and when it starts to leak will replace with a gasket from another supplier

Date of experience: March 17, 2025
New York
2 reviews
0 helpful votes
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Great
March 27, 2025

Came fast and was easy experience thank you. Will shop again with you all.

Date of experience: March 8, 2025
Wisconsin
1 review
0 helpful votes
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Smooth order
March 27, 2025
Updated review

Ordered a part for my ride. Ordering was a snap and service was great. Shipping speed was ok.

Date of experience: March 17, 2025

Gasket
July 24, 2024
Previous review

I ordered a set of exhaust gaskets. They sent me some. Now I have some.

Date of experience: July 14, 2024
Colorado
1 review
0 helpful votes
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Better than OE
March 27, 2025

The spacer I ordered fit perfectly and the finish looks very good.

Date of experience: March 17, 2025
Ohio
1 review
0 helpful votes
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Fast shipping and good experience
March 27, 2025

I've bought a couple things from jp cycles and fitment had been correct everytime, also shipping had been faster than anything else I've ordered before. Will be ordering from them again in the future.

Date of experience: March 17, 2025
Michigan
1 review
0 helpful votes
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New helmet
March 27, 2025

Bought this helmet at the Daytona Bike week. Very helpful staff in getting me what I needed. Was able to try on helmets to get the right fit. Shipped to my house.

Date of experience: March 17, 2025
Kentucky
1 review
0 helpful votes
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Seat bolt
March 27, 2025

Usps didn't handle the shipping very well it was all over the place before I received it

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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Wheel Bearings
March 27, 2025

Quick response. Very knowledgeable, and helpful. Would definitely use again.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Completly Satisfied
March 27, 2025
Updated review

If anyone need's Part's, go here. Period. I Order Tire's from J & P, how they ship so quickly is beyond me. My Brother & I run our Buisness the same way, give the Customer Quality Part's, and as soon as possible. Thank's J&P,... you know I'll be back...

Date of experience: March 17, 2025

You Guy's are Great, you have everything
November 23, 2024
Previous review

You Guy's are Great, you have everything

Date of experience: November 13, 2024
Washington
1 review
0 helpful votes
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No
March 27, 2025

Everything was fine. Would be hard to mess up. Just a battery.

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Easy, fast, same good service
March 27, 2025

Easy ordering, typically it arrives pretty fast can't complain

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Twin power battery
March 27, 2025

Battery arrived quickly and as describe, have not installed yet.

Date of experience: March 17, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
March 27, 2025

It was a great experience. It was quick and simple to order what we needed for our Harley Davidson Trike.

Date of experience: March 4, 2025