Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Prompt and in stock great experience I made an error when I ordered. I've always been please with the service and customer service.
Fast shipping and parts were as described. I am a repeat customer and always check J&P for parts I'm looking to purchase.
The package arrived on time in good time. The brand was recommended to me by a trusted friend.
Orders we shipped and delivered within 2 days. And even took the 2 different ordered I did to combine as one.
Great to buy online, easy to find products needed. Fast delivery.
We are disappointed that we have to order products online. We do not have computer access. We were at your store in daytona and couldn't find products to look at to be sure it was what we needed.
This was a replacement for a prior order that had a gasket folded in it. The box used in this order was the same box and the gasket was still slightly folded. Going to try it and when it starts to leak will replace with a gasket from another supplier
Ordered a part for my ride. Ordering was a snap and service was great. Shipping speed was ok.
I ordered a set of exhaust gaskets. They sent me some. Now I have some.
The spacer I ordered fit perfectly and the finish looks very good.
I've bought a couple things from jp cycles and fitment had been correct everytime, also shipping had been faster than anything else I've ordered before. Will be ordering from them again in the future.
Bought this helmet at the Daytona Bike week. Very helpful staff in getting me what I needed. Was able to try on helmets to get the right fit. Shipped to my house.
Quick response. Very knowledgeable, and helpful. Would definitely use again.
If anyone need's Part's, go here. Period. I Order Tire's from J & P, how they ship so quickly is beyond me. My Brother & I run our Buisness the same way, give the Customer Quality Part's, and as soon as possible. Thank's J&P,... you know I'll be back...
You Guy's are Great, you have everything
Easy ordering, typically it arrives pretty fast can't complain
It was a great experience. It was quick and simple to order what we needed for our Harley Davidson Trike.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

