Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered a part for my ride. Ordering was a snap and service was great. Shipping speed was ok.
I ordered a set of exhaust gaskets. They sent me some. Now I have some.
The spacer I ordered fit perfectly and the finish looks very good.
I've bought a couple things from jp cycles and fitment had been correct everytime, also shipping had been faster than anything else I've ordered before. Will be ordering from them again in the future.
Bought this helmet at the Daytona Bike week. Very helpful staff in getting me what I needed. Was able to try on helmets to get the right fit. Shipped to my house.
Quick response. Very knowledgeable, and helpful. Would definitely use again.
If anyone need's Part's, go here. Period. I Order Tire's from J & P, how they ship so quickly is beyond me. My Brother & I run our Buisness the same way, give the Customer Quality Part's, and as soon as possible. Thank's J&P,... you know I'll be back...
You Guy's are Great, you have everything
Easy ordering, typically it arrives pretty fast can't complain
It was a great experience. It was quick and simple to order what we needed for our Harley Davidson Trike.
I ordered an adjustable brake linkage showed up fast and was a solid part.
Also ordered the S&S 55mm aluminum intake both parts showed up together.
Super helpful, fast service and someone always available on the phone to answer questions
I ordered some tires from JP cycles. Tires shipped quickly with no issues. Went to go install the front tire and just barely ripped the sidewall.(Completely my fault) I reached out to customer service who were super helpful and had a new tire heading my way free of charge. Never shopping anywhere else hard to find businesses with this kind of customer service.
Came quicker than i thought! Looks like a great saddle. I'll order again!
I ordered a rear tire for my Harley from JP Cycles as I always do. I haven't had it installed yet but as always it came faster than expected and in perfect packaging.
They're just phenomenal awesome awesome people easy to work with easy to order either over the phone or online I appreciate all the help I get from them they're the only ones I buy parts from
Everything was good, but better to have more photos and detailed reviews for items. It is not always clear what fit to the bike and for you personally.
All orders are processed and shipped quickly. The site has many different styles of parts from many brands.
The whole process was simple and fast. I would definitely order again.
I have been using JP cycles for 2 years now great parts and if I make the wrong selection they are quite to help and sending me the right part
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

