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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,860
quality
23,463
This company responds to reviews on average within 5 days

Instant Feedback

72,814 reviews

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Wisconsin
1 review
0 helpful votes
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Smooth order
March 27, 2025
Updated review

Ordered a part for my ride. Ordering was a snap and service was great. Shipping speed was ok.

Date of experience: March 17, 2025

Gasket
July 24, 2024
Previous review

I ordered a set of exhaust gaskets. They sent me some. Now I have some.

Date of experience: July 14, 2024
Colorado
1 review
0 helpful votes
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Better than OE
March 27, 2025

The spacer I ordered fit perfectly and the finish looks very good.

Date of experience: March 17, 2025
Ohio
1 review
0 helpful votes
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Fast shipping and good experience
March 27, 2025

I've bought a couple things from jp cycles and fitment had been correct everytime, also shipping had been faster than anything else I've ordered before. Will be ordering from them again in the future.

Date of experience: March 17, 2025
Michigan
1 review
0 helpful votes
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New helmet
March 27, 2025

Bought this helmet at the Daytona Bike week. Very helpful staff in getting me what I needed. Was able to try on helmets to get the right fit. Shipped to my house.

Date of experience: March 17, 2025
Kentucky
1 review
0 helpful votes
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Seat bolt
March 27, 2025

Usps didn't handle the shipping very well it was all over the place before I received it

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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Wheel Bearings
March 27, 2025

Quick response. Very knowledgeable, and helpful. Would definitely use again.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Completly Satisfied
March 27, 2025
Updated review

If anyone need's Part's, go here. Period. I Order Tire's from J & P, how they ship so quickly is beyond me. My Brother & I run our Buisness the same way, give the Customer Quality Part's, and as soon as possible. Thank's J&P,... you know I'll be back...

Date of experience: March 17, 2025

You Guy's are Great, you have everything
November 23, 2024
Previous review

You Guy's are Great, you have everything

Date of experience: November 13, 2024
Washington
1 review
0 helpful votes
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No
March 27, 2025

Everything was fine. Would be hard to mess up. Just a battery.

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Easy, fast, same good service
March 27, 2025

Easy ordering, typically it arrives pretty fast can't complain

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Twin power battery
March 27, 2025

Battery arrived quickly and as describe, have not installed yet.

Date of experience: March 17, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
March 27, 2025

It was a great experience. It was quick and simple to order what we needed for our Harley Davidson Trike.

Date of experience: March 4, 2025
Virginia
1 review
0 helpful votes
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M8 parts
March 27, 2025
Updated review

I ordered an adjustable brake linkage showed up fast and was a solid part.
Also ordered the S&S 55mm aluminum intake both parts showed up together.

Date of experience: March 17, 2025

Super helpful, fast service and someone always available...
March 24, 2025
Previous review

Super helpful, fast service and someone always available on the phone to answer questions

Date of experience: March 14, 2025
Maryland
1 review
0 helpful votes
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Best Customer Service
March 27, 2025

I ordered some tires from JP cycles. Tires shipped quickly with no issues. Went to go install the front tire and just barely ripped the sidewall.(Completely my fault) I reached out to customer service who were super helpful and had a new tire heading my way free of charge. Never shopping anywhere else hard to find businesses with this kind of customer service.

Date of experience: March 17, 2025
Massachusetts
1 review
0 helpful votes
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Great lookin saddle.
March 27, 2025

Came quicker than i thought! Looks like a great saddle. I'll order again!

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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I ordered a rear tire for my Harley from JP Cycles as I always do. I haven't had it installed yet but as always it came faster than expected and in perfect packaging.

Date of experience: March 16, 2025
Massachusetts
1 review
0 helpful votes
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They're just phenomenal awesome awesome people easy to work with easy to order either over the phone or online I appreciate all the help I get from them they're the only ones I buy parts from

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Everything was good
March 27, 2025

Everything was good, but better to have more photos and detailed reviews for items. It is not always clear what fit to the bike and for you personally.

Date of experience: March 16, 2025
California
2 reviews
0 helpful votes
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Good service
March 27, 2025
Updated review

All orders are processed and shipped quickly. The site has many different styles of parts from many brands.

Date of experience: March 16, 2025

J&P always quick to send parts
March 20, 2025
Previous review

J&P always quick to send parts.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Excellent and easy process.
March 27, 2025

The whole process was simple and fast. I would definitely order again.

Date of experience: March 28, 2025
Alabama
1 review
0 helpful votes
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I have been using JP cycles for 2 years now great parts and if I make the wrong selection they are quite to help and sending me the right part

Date of experience: March 16, 2025