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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,618
This company responds to reviews on average within 5 days

Instant Feedback

73,242 reviews

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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J&P is the best
March 27, 2025
Updated review

Ordered a new exhaust system for my FLHR/i. Stressing out, as a 3 weeks until a riding trip was coming up quick and J&P came through clutch with the fasted shipping. Bikes back on the road and ready to rip.

Date of experience: March 17, 2025

Drag Specialties Saddlebag support
February 16, 2025
Previous review

These guys are always solid. Will order from them again. Cheers

Date of experience: February 6, 2025
Alaska
1 review
0 helpful votes
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At the time I ordered the parts, I was unashamedly excited. Throughout the entire process, my senses were heightened to complete euphoria! The received parts in no time at all brought me to complete orgasm and I am thoroughly satisfied!

Date of experience: March 17, 2025

Yes I needed this
March 27, 2025
Previous review

Yes I needed this

Date of experience: March 16, 2025
Massachusetts
1 review
0 helpful votes
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Tires
March 27, 2025

Wasn't quite sure asked if both tires would fit, and a very knowledgeable person was extremely helpful, purchased tires

Date of experience: March 20, 2025
Maine
1 review
0 helpful votes
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Great experience
March 27, 2025

Very friendly and kept me up to date on status every step of the way.

Date of experience: March 17, 2025
Washington
1 review
0 helpful votes
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Fast, size to fiit
March 27, 2025

Very easy to order, size true to fit. Even for big guys like me.

Date of experience: March 28, 2025
Kentucky
1 review
0 helpful votes
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Good to go error was on my part
March 27, 2025

Prompt and in stock great experience I made an error when I ordered. I've always been please with the service and customer service.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Satisfied customer
March 27, 2025

Fast shipping and parts were as described. I am a repeat customer and always check J&P for parts I'm looking to purchase.

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Grips for my Harley
March 27, 2025

The package arrived on time in good time. The brand was recommended to me by a trusted friend.

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Easy and Fast.
March 27, 2025

Orders we shipped and delivered within 2 days. And even took the 2 different ordered I did to combine as one.

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Easy purchase
March 27, 2025
Updated review

Great to buy online, easy to find products needed. Fast delivery.

Date of experience: March 17, 2025

Its realy easy to order i like👍
November 1, 2024
Previous review

Its realy easy to order i like👍

Date of experience: October 22, 2024
Missouri
1 review
0 helpful votes
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Online ordering
March 27, 2025

We are disappointed that we have to order products online. We do not have computer access. We were at your store in daytona and couldn't find products to look at to be sure it was what we needed.

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
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Great
March 27, 2025

Absolutely satisfied quick shipping great communication

Date of experience: March 17, 2025
Colorado
1 review
0 helpful votes
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Gasket folded
March 27, 2025

This was a replacement for a prior order that had a gasket folded in it. The box used in this order was the same box and the gasket was still slightly folded. Going to try it and when it starts to leak will replace with a gasket from another supplier

Date of experience: March 17, 2025
New York
2 reviews
0 helpful votes
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Great
March 27, 2025

Came fast and was easy experience thank you. Will shop again with you all.

Date of experience: March 8, 2025
Wisconsin
1 review
0 helpful votes
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Smooth order
March 27, 2025
Updated review

Ordered a part for my ride. Ordering was a snap and service was great. Shipping speed was ok.

Date of experience: March 17, 2025

Gasket
July 24, 2024
Previous review

I ordered a set of exhaust gaskets. They sent me some. Now I have some.

Date of experience: July 14, 2024
Colorado
1 review
0 helpful votes
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Better than OE
March 27, 2025

The spacer I ordered fit perfectly and the finish looks very good.

Date of experience: March 17, 2025
Ohio
1 review
0 helpful votes
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Fast shipping and good experience
March 27, 2025

I've bought a couple things from jp cycles and fitment had been correct everytime, also shipping had been faster than anything else I've ordered before. Will be ordering from them again in the future.

Date of experience: March 17, 2025
Michigan
1 review
0 helpful votes
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New helmet
March 27, 2025

Bought this helmet at the Daytona Bike week. Very helpful staff in getting me what I needed. Was able to try on helmets to get the right fit. Shipped to my house.

Date of experience: March 17, 2025
Kentucky
1 review
0 helpful votes
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Seat bolt
March 27, 2025

Usps didn't handle the shipping very well it was all over the place before I received it

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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Wheel Bearings
March 27, 2025

Quick response. Very knowledgeable, and helpful. Would definitely use again.

Date of experience: March 31, 2025