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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,833
quality
23,272
This company responds to reviews on average within 5 days

Instant Feedback

72,336 reviews

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Washington
3 reviews
0 helpful votes
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Cost effective if you wrench
November 3, 2025

I purchased the same tires as OEM. The bike is new to me and I don't have experience working on it. If I can get the wheels off, the quoted price for mounting and balancing at the local Cycle Gear is great.

Date of experience: October 24, 2025
Texas
1 review
0 helpful votes
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Chain tensioner
November 3, 2025

I received the product and a fairly quick time, but it came with no instructions on how to adjust it. I guess you just have to figure it out for yourself.

Date of experience: October 24, 2025
North Carolina
1 review
0 helpful votes
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Smooth process
November 2, 2025

I received my handle bars and other items quickly with free shipping if Harley can't help with my needs for parts J&P always comes through

Date of experience: October 23, 2025
Hawaii
1 review
0 helpful votes
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Shipping Options
November 2, 2025
Updated review

Items ordered on 9/28/25. Received items today, 10/22/25. Suggest customer have option to choose and pay shipping method desired. Would have chosen USPS Priority Mail, instead of Ground Advantage, which takes way too long to receive items that were purchased.

Date of experience: October 22, 2025

Again, an excellent shopping experience
October 8, 2025
Previous review

Again, an excellent shopping experience

Date of experience: September 28, 2025
California
1 review
0 helpful votes
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Easiest order yet!
November 2, 2025

The ability to search for parts by my specific bike made it simple and the parts were a perfect match! Quick shipment and quality products. Thank you!

Date of experience: October 22, 2025
Texas
1 review
0 helpful votes
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Happy to see J&P.
November 2, 2025

I have shopped with J&P for years for my old ride and was afraid they were not going to be around much longer. When I recently received an add, I was such a happy biker! J&P always before a trip to the dealer!

Date of experience: October 22, 2025
South Carolina
1 review
0 helpful votes
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Shopping review
November 1, 2025
Updated review

I was referred to j&p by several of my riding buddies and they surpassed All my expectations. Will be referring them to anyone who needs them.

Date of experience: October 22, 2025

Very easy to navigate
October 18, 2025
Previous review

Very easy to navigate.

Date of experience: October 8, 2025
Michigan
1 review
0 helpful votes
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Helmet
November 1, 2025

Best helmet I've ever owned. Extremely comfortable and fits perfect. The closure of the helmet is excellent and very easy to take on and off your head. Highly recommend, ty 😊

Date of experience: October 22, 2025
Ohio
1 review
0 helpful votes
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Best Harley parts for the money!
November 1, 2025
Updated review

Everything I have purchased from here is exactly what I ordered and received way sooner than expected and also FIT. I have never had a return with them for any reason

Date of experience: October 22, 2025

Always great
October 20, 2025
Previous review

Always great

Date of experience: October 10, 2025
California
1 review
0 helpful votes
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Great product
November 1, 2025

J&P cycles had the tire I was looking for at the right price. They delivered it to my door very fast. The entire transaction was smooth.

Date of experience: October 22, 2025
California
1 review
0 helpful votes
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Brake lines rock
November 1, 2025
Updated review

I couldn't find the part i needed through harley or any local shop, so i went to J & P where i found multiple options at a fair price. Through harley i wouldn't have had my brake lines for almost 3 months, i had them within a week ordering through J & P

Date of experience: October 16, 2025

Easy money!
October 21, 2025
Previous review

Easy money!

Date of experience: October 10, 2025
Wisconsin
1 review
0 helpful votes
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'03 Sportster Sport 1200
November 1, 2025
Updated review

Needed (or thought I did) a new clutch cable and handle. Handles installed easily and seem to be of good quality. Clutch cable was good quality as well but didn't seem to have as much cable as the OEM part, as it took a bit of fanagalling to get enough cable to slip past the cable mount on the handle bars. Unlike the OEM part the cable adjustment uses a 7/16" nut rather than 1/2", but the lock nut is still 9/16". It adjusted well, I just thought it was odd to use a different sized nut. I would have also liked the rubber protector over the clutch cable adjustment to be slightly longer, it covers it but just barely, I will have to see how it handles longer rides and might zip tie it into place if it moves.

Date of experience: October 22, 2025

I was able to find what I was looking for, but kept...
October 17, 2025
Previous review

I was able to find what I was looking for, but kept having to reselect the vehicle I was shopping for when I started a search for a different product. Would be nice if it defaulted to the the vehicle I already selected.

Date of experience: October 7, 2025
Mississippi
1 review
0 helpful votes
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Saddlemen Road Sofa
November 1, 2025

I have never owned a motorcycle until September of last year. I've had a lot of fun with it but I couldn't ride for very long. I have seen YouTube channels that show changing the stock seat with aftermarket products. After weighing the pros and cons of each seat, I settled on the Sattlemen. As stiff as it is, it is still more comfortable than my stock seat. It takes me an hour going to and from work each day. So far, I have a little over 600 miles on that seat and I can't wait for a longer day trip. Great seat.

Date of experience: October 21, 2025
Illinois
1 review
0 helpful votes
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Had the parts I needed.
November 1, 2025
Updated review

Grateful to J&P for having the tires I needed fresh and in stock. I had heard of supply problems due to tariffs and foreign tensions.

Date of experience: October 15, 2025

Thrilled...
October 20, 2025
Previous review

Thrilled...!

Date of experience: October 10, 2025
Ohio
1 review
0 helpful votes
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Seeing as how Harley doesn't support it's bikes past 10 years, J&P is a life saver. Prompt delivery, accurate descriptions, simple web site.

Date of experience: October 21, 2025
Texas
1 review
0 helpful votes
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Always the best service
October 31, 2025
Updated review

Easy shopping and fast shipping. I use J&P Cycles for most everything on my Dyna. I appreciate them having parts for an older motorcycle like mine.

Date of experience: October 21, 2025

Exactly What I Wanted
July 14, 2025
Previous review

I ordered a sissy bar for my 2002 Dyna Wide Glide. It fit perfectly and is a high quality part.

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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Outstanding
October 31, 2025
Updated review

This is like the second or third purchase from J&P and you have been spot on... what I see is what I get and your shipping/delivery process is impeccable, down to tracking status even... keep up the excellent work.

Date of experience: October 21, 2025

First order ever with J&P, went simple and easy
February 28, 2025
Previous review

First order ever with J&P, went simple and easy

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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Product arrived damaged
October 31, 2025
Updated review

Insufficient packaging meant that my handle bars were sticking out the bottom of the box, this made it so the bar end got a bit chewed up. I brought this to JP cycles and they did nothing to help. VERY Poor CS.

Date of experience: October 21, 2025
Kimberly E. J&P Cycles Rep
5 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!


Great place with superb customer service
October 20, 2025
Previous review

Great place with superb customer service. Makes shopping not only easy, but I actually look forward to giving them business!

Date of experience: October 10, 2025
California
1 review
0 helpful votes
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New fuel system
October 31, 2025

Im hesitant on online purchases but everything is clearly matched to out bike, no guessing, easy, easy check out, delivery updates, came quick

Date of experience: October 20, 2025
Massachusetts
1 review
0 helpful votes
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Didnt fit
October 31, 2025
Updated review

Ordering was easy but not a chance was this item going to fit 03 softail... it was so loose sides never touched and so short it never touched the oil. Super bummed they dont have the right stuff

Date of experience: October 16, 2025

Right stuff in stock 🤙 thx for supporting 20+ yesr...
October 20, 2025
Previous review

Right stuff in stock 🤙 thx for supporting 20+ yesr old bikes

Date of experience: October 9, 2025