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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Best shopping experience for older Harley upgrades.all the parts you need they have ready to be shipped
You guys have the parts real Harley Owners need yall ROCK
Got in record time with exactly what I ordered Prado match the description
Good service fast shipping …… merchandise was exactly what I ordered
Love it put a stator in my bike working perfect I recommend J&P Cycles to anyone who looking for great parts
Everything was great except the delivery of the products. The delivery service "fed ex" just backed into my yard and threw the package in the yard in the rain and marked the package as delivered to the front door.
I called and had the associate make sure I ordered the correct part number for my exaust. It was very much the wrong part. Not even close to fit. I am an experienced mechanic of 25 years.
Didn't come with a floater. It's foam, why not? Will purchase again.
It fits snug on the motorcycle way bigger than the mirros I had on the bike from the beginning overall 10 out of 10
Always happy with the quality and timely delivery. This is my go to site for all things needed after market for my Harley heritage classic
Everything went fine very easy everything I ordered turned out to be exactly what I received
JP cycles is always awesome to work with they deliver the correct part at a fair price and in a timely manner thanks again
J&P makes it easy. I was surprised that my order arrived early.
Fast and easy delivery. Had what I needed. I will use J&P Cycles again.
For aftermarket parts, J&P are my go to. I have used them for several parts and oil change kits, for the last 4 Harley's I have owned. Good people!
Great prices Can't wait to get the seat! Very easy ordering
Very easy to order. And cheaper than hd. Just as good of quality. Fast shipping.
I bought a seat under advisement of their tech support staff. Ended up being worse than my original seat. They won't let me return it at all. I was prepared to pay a restocking fee. Suggest I throw it on Craigslist/ebay/fb market place. Thanks for the ideas…
Thank you for your feedback. We're sorry to hear the seat didn’t meet your expectations. Unfortunately, as noted in our return policy, once a seat has been installed and used, we’re unable to accept it as a return due to wear and safety considerations.
We understand how frustrating that can be, and we only suggested resale options like Craigslist, eBay, or Facebook Marketplace as potential alternatives to help recover your investment.
If there’s anything else we can do to assist you or help you find a better fit in the future, please don’t hesitate to reach out.
My order showed up promptly and was just what I ordered. Will do business with them again
Prompt and precise information and handling of the product shipped. Had an issue with a wrong part returned it with no problem.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Joe, thank you for your honest feedback and for bringing this to our attention despite your extensive expertise. We appreciate your understanding and are committed to improving the accuracy of our order process to better serve you in the future.