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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,523 reviews

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Arizona
1 review
0 helpful votes
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Good experience
June 22, 2025
Updated review

This was my first order using the website. Overall it was a good experience. My only complaint is there were very few products to choose from especially in my size. The quality seems to have gone down too. I doubt the fingerless gloves I purchased will last as long as the pair I have worn for the last 15 years. Also it's a good thing I ordered 5x. According to the size chart I'm supposed to be a 2x. I ordered 5x and it was a good thing I did as I can barely get my hand in the gloves. If I had ordered 2x I'm sure I would have had to return them.

Date of experience: June 11, 2025

Would be 5 stars if I didn't have a problem checking...
June 8, 2025
Previous review

Would be 5 stars if I didn't have a problem checking out with PayPal. Took 5 tries and had to restart my phone as it was totally fubared.

Date of experience: May 29, 2025
California
3 reviews
2 helpful votes
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Big gun evo u duel exhaust
June 22, 2025

Everything worked ot fine and the talon is running better than ever and man can you hear it

Date of experience: June 11, 2025
Florida
1 review
0 helpful votes
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Quality of Water Pump Cover is good and clean
June 22, 2025
Updated review

Now I hope it holds up better than what Harley-Davidson provides for their M8 motors. What they provide is a hard rubber or soft plastic cover that constantly pops off and gets deformed when something gets Lodge in it: (dog running into you and causing the bike to pop up 3 feet) unfortunately the dog didn't survive.

Date of experience: June 11, 2025

Hope it fits
June 10, 2025
Previous review

Hope it fits

Date of experience: May 31, 2025
Montana
1 review
0 helpful votes
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Fast
June 21, 2025

Fast. Good overall experience. I'm pleased, and the bike is up and running again!

Date of experience: June 11, 2025
Illinois
1 review
0 helpful votes
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Deceptive
June 21, 2025

Product was exactly what I ordered. I was told 2 day delivery. I had a ride planned for Saturday, expecting my tire to show up on Friday. My tire did not arrive until Monday, therefore ruining one of my few weekends off

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Good review
June 21, 2025

Reasonable price, arrived very quickly. Website walked me thru the tire size I needed.

Date of experience: June 11, 2025
Washington
1 review
0 helpful votes
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Great pricing
June 21, 2025

Great pricing, just wish order was processed faster. Shipping was faster than expected, which is not the norm for shipping to alaska

Date of experience: June 6, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Thanks for highlighting the value in our pricing, Cambell. We appreciate your patience regarding order processing and are actively working to speed things up so your experience is even smoother going forward. Your feedback helps us improve, and we’re glad the shipping exceeded expectations.

Illinois
1 review
0 helpful votes
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I always use who I trust.
June 21, 2025
Updated review

Good product, fit perfect. Although, it should have included an o-ring kit. Had to use old ones.

Date of experience: June 11, 2025

Found what I needed
June 7, 2025
Previous review

Found what I needed.

Date of experience: May 28, 2025
Texas
1 review
0 helpful votes
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Yamaha 1700 Carb Rebuild kit
June 21, 2025

Parts are made from soft brass was installing the ideal jet with a very tiny screwdriver so not to cause any stress to the part and the part snapped off before seating, gasket for bowl was oversized and would not fit had to reuse the original bowl gasket, other than that everything else was of ok quality,

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Great Service
June 21, 2025

Great service and reliable timing. Customer service is great and great price comparison.

Date of experience: June 11, 2025
Kansas
1 review
0 helpful votes
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Great service
June 21, 2025

Product just as described in the catalog. I would purchase again.

Date of experience: June 11, 2025
Michigan
1 review
0 helpful votes
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Awesome experience no problem with any of the products or with jp cycles

Date of experience: June 11, 2025
Texas
3 reviews
0 helpful votes
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Parts
June 21, 2025

Always helpful. Very knowledgeable. Good prices. Great customer service.

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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Cobra v bend engine gaurd
June 21, 2025

The cobra v bend crash bar is much more low profile but appears like it will serve its purpose if the bike falls over. I have also mounted led pods to the crash gaurd and they look great on it. The v bend allows me to lean all the way over without feeling like the bars will touch the ground

Date of experience: June 11, 2025
Texas
1 review
0 helpful votes
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Sit a little lower and slightly further back than the stock seat. It puts you in the bike, as opposed to on it. The passenger seat is significantly higher than it appears in the photo, but it's not uncomfortable. It would be much sleeker if the rear bump were a lower profile.

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Smooth and easy transaction with fast shipping, thanks for the great service

Date of experience: June 11, 2025
Florida
1 review
0 helpful votes
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The Duke of Earl
June 21, 2025
Updated review

Came out okay. Even though the product ordered was misidentified in the description and mislabeled on the product itself, I was able to use it anyway.

Date of experience: June 11, 2025

Went well, ok?
June 7, 2025
Previous review

Went well, ok?

Date of experience: May 27, 2025
Wisconsin
1 review
0 helpful votes
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It was great
June 21, 2025

GreatAkshay to dk dk shavings dk ch fn g cb dk dk dk so all cm xm cm of oz hd $#*!ing b b n b c g v v Bynum jug

Date of experience: June 11, 2025
Alabama
1 review
0 helpful votes
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Satisfied
June 21, 2025
Updated review

Good price shipped it right out to me. No problems. Will likely buy from them again.

Date of experience: June 11, 2025

Good price but could not use discount code
June 9, 2025
Previous review

Good price but could not use discount code

Date of experience: May 30, 2025
Idaho
1 review
0 helpful votes
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Great
June 21, 2025
Updated review

Arrived fast a parts fit exactly as described. I'll be ordering all my parts from JP

Date of experience: June 11, 2025

Very very comforting to find all the right parts knowing...
June 6, 2025
Previous review

Very very comforting to find all the right parts knowing that they will fit

Date of experience: May 27, 2025