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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,665
This company responds to reviews on average within 5 days

Instant Feedback

73,419 reviews

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Minnesota
1 review
0 helpful votes
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I don't know yet
June 22, 2025

My husband passed away before receiving them. My grandson is going to put them on with me,!

Date of experience: June 12, 2025
Oregon
1 review
0 helpful votes
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Great experience per usual.
June 22, 2025

Anytime I need parts for my bikes I always use these guys, they have great service and ship fast

Date of experience: June 12, 2025
Alabama
1 review
0 helpful votes
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Tires
June 22, 2025
Updated review

I was a bit disappointed that the tires I received were literally two years old.

Date of experience: June 12, 2025

Site kicked me out multiple times and data info on...
June 8, 2025
Previous review

Site kicked me out multiple times and data info on product in cart difficult to read

Date of experience: May 28, 2025
New York
2 reviews
0 helpful votes
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Fast shipping
June 22, 2025
Updated review

Item was delivered on time. Always a pleasure doing business with JP Cycles.

Date of experience: June 12, 2025

Always order from JP CYCLE always A1 all around!
June 8, 2025
Previous review

Always order from JP CYCLE always A1 all around!

Date of experience: May 28, 2025
Texas
1 review
0 helpful votes
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Speedy
June 22, 2025

Always a good experience, right parts, speedy delivery. Easy ordering and fitment of parts. Whatever you need for your bike it is here

Date of experience: June 12, 2025
Nevada
1 review
0 helpful votes
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Decent product, nice look
June 22, 2025

Holes matched perfectly. Material isn't flush with the fender but still has a nice look. Close enough

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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J&P has the Harley parts.
June 22, 2025
Updated review

I find a lot of parts I need on J&P. I check for parts and prices nearly every day, and buy from J&P when I can.

Date of experience: June 11, 2025

J & P probably has the Harley part you need
June 11, 2025
Previous review

J & P probably has the Harley part you need.

Date of experience: May 31, 2025
Washington
1 review
0 helpful votes
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New Grips
June 22, 2025
Updated review

Great price, not as rubber grippy as I had hoped but they should do the job.

Date of experience: June 11, 2025

Had what i needed
June 10, 2025
Previous review

Had what i needed

Date of experience: May 31, 2025
Illinois
1 review
0 helpful votes
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Website is super helpful with vehicle specific information and corresponding parts.

Date of experience: June 11, 2025
Massachusetts
1 review
0 helpful votes
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Delivery was fast! Had a little difficulty with putting on the right side should include new clamps existing clamps were hard to put on.

Date of experience: June 11, 2025
Georgia
2 reviews
0 helpful votes
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Expectations
June 22, 2025

Sry to be cynical but I don't have hope for customer service organizations anymore.
J&P surprised me!
They had my part, ordering was easy, it shipped in a timely manner, arrived when.told and it was the right.parts. So few companies are able todo this.

Date of experience: June 11, 2025
Minnesota
1 review
0 helpful votes
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Excellent
June 22, 2025

The tube I ordered was to my expectations I would recommend this site.

Date of experience: June 11, 2025
Arizona
1 review
0 helpful votes
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Love JP Cycles
June 22, 2025

Great experience. A+
They're making add more characters so...

Date of experience: June 11, 2025
Wisconsin
1 review
0 helpful votes
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10% off for first time customers
June 22, 2025

Very disappointed about your offer of 10% off for first time customers. I wanted to order 2 tires, 2 tubes & 2 rim strips along with other items. Turned out your 10% offer did not apply to anything I wanted to order. I ended up ordering several other parts and tires from other vendors even though some of the prices were slightly higher because I got a bad taste of bait and switch. I would have felt much better if you didn, t even make that offer.

Date of experience: June 11, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future!

Colorado
1 review
0 helpful votes
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Good over all
June 22, 2025

Gloves are kinda snug for medium but I did switch brands so it could be that thanks tho you guys are awsome will return for more send coupons and merch if available I will rep all day

Date of experience: June 11, 2025
Arizona
1 review
0 helpful votes
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Good experience
June 22, 2025
Updated review

This was my first order using the website. Overall it was a good experience. My only complaint is there were very few products to choose from especially in my size. The quality seems to have gone down too. I doubt the fingerless gloves I purchased will last as long as the pair I have worn for the last 15 years. Also it's a good thing I ordered 5x. According to the size chart I'm supposed to be a 2x. I ordered 5x and it was a good thing I did as I can barely get my hand in the gloves. If I had ordered 2x I'm sure I would have had to return them.

Date of experience: June 11, 2025

Would be 5 stars if I didn't have a problem checking...
June 8, 2025
Previous review

Would be 5 stars if I didn't have a problem checking out with PayPal. Took 5 tries and had to restart my phone as it was totally fubared.

Date of experience: May 29, 2025
California
3 reviews
2 helpful votes
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Big gun evo u duel exhaust
June 22, 2025

Everything worked ot fine and the talon is running better than ever and man can you hear it

Date of experience: June 11, 2025
Florida
1 review
0 helpful votes
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Quality of Water Pump Cover is good and clean
June 22, 2025
Updated review

Now I hope it holds up better than what Harley-Davidson provides for their M8 motors. What they provide is a hard rubber or soft plastic cover that constantly pops off and gets deformed when something gets Lodge in it: (dog running into you and causing the bike to pop up 3 feet) unfortunately the dog didn't survive.

Date of experience: June 11, 2025

Hope it fits
June 10, 2025
Previous review

Hope it fits

Date of experience: May 31, 2025
Montana
1 review
0 helpful votes
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Fast
June 21, 2025

Fast. Good overall experience. I'm pleased, and the bike is up and running again!

Date of experience: June 11, 2025
Illinois
1 review
0 helpful votes
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Deceptive
June 21, 2025

Product was exactly what I ordered. I was told 2 day delivery. I had a ride planned for Saturday, expecting my tire to show up on Friday. My tire did not arrive until Monday, therefore ruining one of my few weekends off

Date of experience: June 11, 2025