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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,642
This company responds to reviews on average within 5 days

Instant Feedback

73,317 reviews

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New York
1 review
0 helpful votes
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Tire received quickly
June 22, 2025

Very good and prompt delivery. Keep me riding instead of waiting

Date of experience: June 12, 2025
New Mexico
1 review
0 helpful votes
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Right part at a reasonable price
June 22, 2025

I purchased a new Harley ultra classic trike and wanted a rack for the tour pack. The dealer wanted a lot more than J&P cycles.

Date of experience: June 12, 2025
New York
1 review
0 helpful votes
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Consistent service
June 22, 2025

Never had a bad experience when ordering parts through your company always delivered promptly

Date of experience: June 12, 2025
North Carolina
1 review
0 helpful votes
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Great store
June 22, 2025

Best prices I have found on the tires I was looking for. And shipping was 2 days.

Date of experience: June 12, 2025
Canada
1 review
0 helpful votes
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Top Notch
June 22, 2025
Updated review

Fair prices, quick shipping and great customer service, always a pleasure to deal with 👌

Date of experience: June 12, 2025

Awesome fast easy to use site
June 11, 2025
Previous review

Awesome fast easy to use site

Date of experience: June 1, 2025
Michigan
1 review
0 helpful votes
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New tires
June 22, 2025
Updated review

Easy site to navigate, easy to order, fast delivery, excellent ordering experience

Date of experience: June 3, 2025

Easy to navigate, excellent customer service, I'll...
June 8, 2025
Previous review

Easy to navigate, excellent customer service, I'll be continuing to use JP Cycles in the future

Date of experience: May 29, 2025
Virginia
1 review
0 helpful votes
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Great service.
June 22, 2025
Updated review

Fast delivery and parts just as described. J&P have always done me right.

Date of experience: June 12, 2025

Quick and just as described.
August 21, 2024
Previous review

These guys are great and customer service is quick to answer any questions.

Date of experience: August 11, 2024
Pennsylvania
1 review
0 helpful votes
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New tire
June 22, 2025

Been dealing with J&P since the 90's. Always reliable. Will use them again

Date of experience: June 12, 2025
Georgia
1 review
0 helpful votes
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Great product, i was able to find a better price on your website!

Date of experience: June 12, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Thank you, Brett, for your kind words and for trusting us to deliver great products at a competitive price. We’re excited to continue providing quality parts and solutions that keep you on the road with confidence. Reach out anytime if you need assistance or have questions about your next project!


Best price I could find, free shipping, easy to use...
June 11, 2025
Previous review

Best price I could find, free shipping, easy to use website. Doing everything good in my book, thanks

Date of experience: June 1, 2025
Oklahoma
2 reviews
0 helpful votes
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Works great
June 22, 2025
Updated review

Customer service and product is great
I would recommend this part

Date of experience: June 12, 2025

Always good products and service
June 11, 2025
Previous review

Always good products and service

Date of experience: June 1, 2025
Maryland
1 review
0 helpful votes
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Awesome
June 22, 2025

I always have an awesome experience when I deal with j&p cycles

Date of experience: June 12, 2025
Illinois
1 review
0 helpful votes
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Looks good
June 22, 2025

Great as always, shipping is always quick and service is top notch

Date of experience: June 12, 2025
Illinois
1 review
0 helpful votes
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They had a seat I was looking for.
June 22, 2025
Updated review

I ordered the wrong seat and the fit was not right. I returned it and called the company. They had someone to help me out and find the right seat. Thank you.

Date of experience: June 12, 2025

Thanks for taking the time to help me
June 10, 2025
Previous review

Thanks for taking the time to help me

Date of experience: May 31, 2025
Florida
1 review
0 helpful votes
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Another Great Experience
June 22, 2025
Updated review

Had this crashbar in my wishlist for awhile. Finding exactly what I needed was quick and easy since I can shop by my specific motorcycle.

Date of experience: June 12, 2025

Very easy to find parts when searching by specific...
June 11, 2025
Previous review

Very easy to find parts when searching by specific motorcycle. A lot of good sales and plenty of opportunities to save money. First place I look for any parts for my Road King.

Date of experience: June 1, 2025
Oklahoma
1 review
0 helpful votes
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3-1/2" Risers
June 22, 2025

Very fast shipping, great product with a very reasonable price and put my bars exactly where I need them, no more neck pain.

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Very Good Products and Service
June 22, 2025

I have always been very pleased with ordering from J&P Cycles, their prices are fair and their products are the best. I was very pleased that the shipping was so quick.

Date of experience: June 12, 2025
Illinois
1 review
0 helpful votes
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Guaranteed Fit Fail
June 22, 2025

I ordered a seat with a guarantee to fit my bike. It does not fit. Have to send back.

Date of experience: June 12, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Hi Steven, we’re sorry to hear that the seat did not fit as guaranteed and appreciate you bringing this to our attention. We want to make sure you have the right part—please reach out to our team directly so we can assist with the exchange or help find the perfect fit for your bike. Thanks for giving us a chance to make this right.

New York
1 review
0 helpful votes
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Shipping exceeding expectations
June 22, 2025

Shipping was super fast and efficient. FedEx updated and told me my tire would take 2 weeks to be delivered. My full order was delivered in a few days.

Date of experience: May 30, 2025
Florida
1 review
0 helpful votes
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New gloves
June 22, 2025

The new gloves are great. Just what I needed for Florida riding in summer. I always get great service and in a timely manner thanks again.

Date of experience: June 12, 2025
Minnesota
1 review
0 helpful votes
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I don't know yet
June 22, 2025

My husband passed away before receiving them. My grandson is going to put them on with me,!

Date of experience: June 12, 2025