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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Very good and prompt delivery. Keep me riding instead of waiting
I purchased a new Harley ultra classic trike and wanted a rack for the tour pack. The dealer wanted a lot more than J&P cycles.
Never had a bad experience when ordering parts through your company always delivered promptly
Best prices I have found on the tires I was looking for. And shipping was 2 days.
Fair prices, quick shipping and great customer service, always a pleasure to deal with 👌
Easy site to navigate, easy to order, fast delivery, excellent ordering experience
Easy to navigate, excellent customer service, I'll be continuing to use JP Cycles in the future
Fast delivery and parts just as described. J&P have always done me right.
These guys are great and customer service is quick to answer any questions.
Great product, i was able to find a better price on your website!
Best price I could find, free shipping, easy to use website. Doing everything good in my book, thanks
Customer service and product is great
I would recommend this part
Great as always, shipping is always quick and service is top notch
I ordered the wrong seat and the fit was not right. I returned it and called the company. They had someone to help me out and find the right seat. Thank you.
Thanks for taking the time to help me
Had this crashbar in my wishlist for awhile. Finding exactly what I needed was quick and easy since I can shop by my specific motorcycle.
Very easy to find parts when searching by specific motorcycle. A lot of good sales and plenty of opportunities to save money. First place I look for any parts for my Road King.
Very fast shipping, great product with a very reasonable price and put my bars exactly where I need them, no more neck pain.
I have always been very pleased with ordering from J&P Cycles, their prices are fair and their products are the best. I was very pleased that the shipping was so quick.
I ordered a seat with a guarantee to fit my bike. It does not fit. Have to send back.
Hi Steven, we’re sorry to hear that the seat did not fit as guaranteed and appreciate you bringing this to our attention. We want to make sure you have the right part—please reach out to our team directly so we can assist with the exchange or help find the perfect fit for your bike. Thanks for giving us a chance to make this right.
Shipping was super fast and efficient. FedEx updated and told me my tire would take 2 weeks to be delivered. My full order was delivered in a few days.
The new gloves are great. Just what I needed for Florida riding in summer. I always get great service and in a timely manner thanks again.
My husband passed away before receiving them. My grandson is going to put them on with me,!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you, Brett, for your kind words and for trusting us to deliver great products at a competitive price. We’re excited to continue providing quality parts and solutions that keep you on the road with confidence. Reach out anytime if you need assistance or have questions about your next project!