Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,678
This company responds to reviews on average within 5 days

Instant Feedback

73,483 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

JP cycles
April 12, 2026
Updated review

I had to wait a few days after I had ordered and I was notified when it was coming and where it was exactly in the process. Very pleased with the item and cannot wait to install the product.

Date of experience: April 2, 2026

Other than me making a mistake wondering why i couldn't...
April 1, 2026
Previous review

Other than me making a mistake wondering why i couldn't go any further without payment, it went smooth as silk.

Date of experience: March 22, 2026
Michigan
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Great service!
April 12, 2026

Both items arrived. A good measure of customer service is the need to return one, and J&P were easy to work with and responsive. My store of choice, for sure.

Date of experience: April 1, 2026
Pennsylvania
2 reviews
0 helpful votes
Follow Alan T.
Unfollow Alan T.
Share Review
Report Review

Definitely satisfied
April 12, 2026
Updated review

Great products bike looks great also quick delivery

Date of experience: April 2, 2026

So far so good
April 1, 2026
Previous review

So far so good

Date of experience: March 22, 2026
1 review
0 helpful votes
Follow Carl R.
Unfollow Carl R.
Share Review
Report Review

All is good
April 12, 2026

Great to deal with and have ordered parts in the past

Date of experience: April 2, 2026
1 review
0 helpful votes
Follow Jarrett P.
Unfollow Jarrett P.
Share Review
Report Review

Fantastic
April 12, 2026

Item I purchased was priced fairly low for what the item was. It arrived when expected and was packaged well. Was definitely impressed an worth every penny

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Douglas K.
Unfollow Douglas K.
Share Review
Report Review

Reliable parts you can count on.
April 12, 2026

I have order multiple times and always received my parts in a timely manner. The parts are reasonable priced and they are quality parts you can count on.

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

All my orders now will be from J&P Cycles. Fast delivery and nicely packaged legends suspension and progressive suspension cartridges on the front. The Legends Revo-A rear is a game changer. Thank you J&P Cycles for the discount code and mt boxes looked brand new. I will order from you from now on. Top notch service!

Date of experience: April 1, 2026
Wyoming
1 review
0 helpful votes
Follow Derek B.
Unfollow Derek B.
Share Review
Report Review

Great First Experince
April 11, 2026

Stopped by the Sturgis store to purchase a new seat. Salesman was great and got me hooked up. Got my new Mustang seat 3 days later.

Date of experience: March 28, 2026
1 review
0 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Share Review
Report Review

Excellent Service
April 11, 2026

I purchased an e-gift card for my husband for his birthday. The process was simple and he received the email within minutes of purchase.

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Jacob K.
Unfollow Jacob K.
Share Review
Report Review

J&P cycles has a great site!
April 11, 2026

I needed tires and tubes, so my friend recommended J&P Cycles website.Very easy to use, and there was no issues. Thanks J&P Cycles.

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

J&P has never let me down.
April 11, 2026
Updated review

I needed the check valve for a2002 Electraglide fuel tank. Sure others had it, but J&P had it now and for a better price and quality.

Date of experience: March 31, 2026

As always a seamless experience
September 8, 2025
Previous review

As always a seamless experience

Date of experience: August 29, 2025
Hawaii
1 review
0 helpful votes
Follow Kalina M.
Unfollow Kalina M.
Share Review
Report Review

HJC i20 Helmet
April 11, 2026
Updated review

I absolutely love J&P Cycles! Love their customer service, love their sales events. J&P Cycles…my first go to when in need of tires, helmets, etc.
Mahalo a me ka Mahalo Mau ( Gratitude and appreciation Always)

Date of experience: March 31, 2026

Quick and easy
March 30, 2026
Previous review

Quick and easy. Mahalo

Date of experience: March 19, 2026
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Upgrading my ride
April 11, 2026
Updated review

I decided to upgrade my motorcycle with a new suspension. The options were plenty and it was nice to see the provided videos and customer reviews from people who came before. I decided on a brand and began my journey. Thanks to all of the help in finding the right upgrades for me. Only one glitch, shipping was one day slow.

Date of experience: March 31, 2026

Easy to navigate
April 5, 2026
Previous review

Easy to navigate

Date of experience: March 25, 2026
Maine
1 review
0 helpful votes
Follow Roger A.
Unfollow Roger A.
Share Review
Report Review

Inner shifting lever
April 10, 2026
Updated review

JP Cycle has always had the best quality products. I have been buying products from them since the beginning of time and will continue to do so. I highly recommend JP Cycle. The delivery is on time when they say it will be.

Date of experience: March 31, 2026

Perfect and easy
March 30, 2026
Previous review

Perfect and easy

Date of experience: March 20, 2026
1 review
0 helpful votes
Follow Rob L.
Unfollow Rob L.
Share Review
Report Review

_______
April 10, 2026

‐‐__________________

Date of experience: March 31, 2026
1 review
0 helpful votes
Follow RKF K.
Unfollow RKF K.
Share Review
Report Review

Getting discount offers for my email, flooding my email. Go to use it and I'm not eligible. All going to spam now.
Battery was ok

Date of experience: March 31, 2026
Kimberly E. J&P Cycles Rep
2 days ago

RKF
We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, please don’t hesitate to reach out to us. We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future!


Promo code showed not valid
March 30, 2026
Previous review

Promo code showed not valid

Date of experience: March 20, 2026
1 review
0 helpful votes
Follow Nicholas E.
Unfollow Nicholas E.
Share Review
Report Review

Good feeling sitting back. Very comfortable
April 10, 2026
Updated review

I love the fact that im 6'4" and now am able to use my brake on my left side foot. The seat sits me far enough back to be able to be truly comfortable. Would recommend to anyone taller than 6'. The only down side which is minor is the back rest> I wish it was more adjustable.

Date of experience: March 31, 2026

Worked out well
March 26, 2026
Previous review

Worked out well

Date of experience: March 16, 2026
1 review
0 helpful votes
Follow Walter B.
Unfollow Walter B.
Share Review
Report Review

Great price, prompt shipping.
April 10, 2026

I was in need of a dipstick for my HD. Was easy to locate on J&P Cycles' website. Easy check out and tracking. Arrived quickly.

Date of experience: March 31, 2026
Virginia
1 review
0 helpful votes
Follow Matt E.
Unfollow Matt E.
Share Review
Report Review

Quick & Easy
April 10, 2026

I had ordered new mirrors for my VStar 650 classic. An older guy like myself needs regular mirrors that are a little bit wider, so I got the rectangle flat mirrors. They fit perfectly on the bike and they are working out great. Ordering online was super easy, and shipping fast.

Date of experience: March 31, 2026
1 review
0 helpful votes
Follow Kerry K.
Unfollow Kerry K.
Share Review
Report Review

Kraus EZ shift link
April 10, 2026

I call J P cycles to find out about the finish of the Kraus EZ shift link. I spoke to Bill who was very professional, informed and knowledgeable. He answered my questions and I purchased the Kraus EX shift link, I will admit it is a little pricey for what it is, but worth it

Date of experience: March 31, 2026