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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Prompt shipping although the part only lasted a week. Had to remove headlight surpressor because it was faulty, headlight inoperable. Now I can't use radio because of static caused by led headlight.
We ordered a sena bluetooth unit. After it stopped working we tried to return it under warranty through sena. After dealing with numerous people at sena for a month we called JP cycles. Jp cycles immediately left us return it through them and we bought a cardo unit from them.
Great product description! Product came as expected and did not disappoint. Will continue to buy from J&P.
Went as expected. Shopping the web site was easy. Compatability search was easy, Tire was here in 4 days. Price was right.
I ordered an item, then I received the item. This is what I expected would happen. I am now satisfied.
JP Cycles has always been reliable in delivering the right products to my door. Accurate and timely.
Always providing good options. Quick and easy checkouts.
Good got my parts in great condition and in good time. It's a great place to get help if you need it
See above. The smaller box containing the battery had tipped over inside of the larger outer box and was laying on it's side. It held acid, took a charge and seems to be working ok, but has me worried about internal damage from being shipped on it's side.
Great they always help me to get the parts I need. Will contact them again when needed
Good quality and fast delivery. Searching for items is easy and convenient.
Good experience no problems. Delivery was fast. Sent notices where and when shipment would be made.
Faster than expected shipping, great fit, works as well as expected.
I've us jp cycles in the past always quality products in stock and fast shipping
I wish the shocks were as good as the service and shipping.!
Quick delivery, quality jack. I had been looking for a jack checking on pricing and quality. This is what I was looking for.
I've chatted with different Reps and always had a good experience
I'm old and don't do online much Thanks for pointing me in the right direction 🙏
No issues fast service but I really do not like filling out these reviews
Very fast. We have returned the grips as they didn't work for me. But this has nothing to do with the product or J & P. I would order items in the future as good service.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Hi Leroy, thank you for your feedback and for choosing us. We’re glad the battery is working well but apologize for the concern caused by the packaging during shipment. Your confidence matters to us, so please don't hesitate to reach out.