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iLookGlasses

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,052
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
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My experience was great was pleased with the price also

Date of experience: September 5, 2025
Canada
1 review
1 helpful vote
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Repeat customer
September 15, 2025

Have used ilookglasses for years. Always quick, thorough and the glasses are good quality. I have had such good experiences with them, I don't consider going anywhere else.

Date of experience: September 5, 2025
Canada
1 review
0 helpful votes
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Awesome glasses
September 15, 2025

My glasses were perfect the prescription was A1 and they fit perfectly. The price was awesome as well. Thanks again

Date of experience: September 5, 2025
Canada
1 review
0 helpful votes
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Great service, no problem with my order.
September 15, 2025

The order was filled and delivered faster than I would have expected. The service has been great, especially in checking to see why my prescription changed so much.

Date of experience: September 5, 2025
Canada
1 review
0 helpful votes
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Great service
September 15, 2025

I have a challenging time finding frames that fit. Customer service checked with me to ensure I was aware of the small frame size before my order was fulfilled. I was disappointed the reading glasses were not available as sunglasses but my other pair are just what I was looking for. Thank you!

Date of experience: September 5, 2025
Canada
1 review
1 helpful vote
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Excellent attention to my prescription
September 15, 2025

I love the way they contacted me to make sure my prescription was correct. The eye glasses I received are amazing and I will definitely be uses I look glasses in the future

Date of experience: September 5, 2025
GB
1 review
0 helpful votes
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Good price, good service
September 15, 2025

Good value for money, included shipping and glass cases.

Date of experience: August 5, 2025
Canada
1 review
1 helpful vote
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Frames
September 15, 2025

Don't like the frames. When I'm in my recliner the frames over my ears poke in to the chair. Uncomfortable. Don't wear them watching tv which is why I got them

Date of experience: September 5, 2025
Canada
1 review
0 helpful votes
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Positive
September 15, 2025

Positive experience. Staff were thorough. Glasses were a perfect fit.

Date of experience: May 17, 2025
Canada
1 review
0 helpful votes
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Great quality and Canadian
September 15, 2025

I have purchased glasses from Eye Buy Direct in the past but this time I was looking for a Canadian option. After reading reviews I decided to purchase my progressives. Very satisfied.

Date of experience: August 5, 2025
Virginia
1 review
1 helpful vote
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I bought two pairs.
August 26, 2025

The reading glasses are good, very happy with them. The computer progressives are pretty good. Overall, the quality of the lenses is good, certainly better than another online provider that I bought from a few years ago. I would definitely buy from iLookglasses again.

Date of experience: August 15, 2025
Canada
1 review
0 helpful votes
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Glasses
August 15, 2025

I got the pair as requested all the way up to prescription and they are perfect

Date of experience: August 5, 2025
Canada
1 review
2 helpful votes
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Affordable, accurate and perfect
August 14, 2025

Easy to order as long as have prescription on hand.
Much less expensive than local optometrist (eye glass) store.

Date of experience: August 4, 2025
Canada
1 review
1 helpful vote
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Awesome deal!
August 14, 2025

Customer service is excellent. They actually phoned me and ask questions. Assisted me with the order, online, as I had to make some changes. Also Checked the information on prescription is correct, and the size of glasses ordered is what you want, cause size of frame was larger than the measurement of eye code on prescription. I ended up picking a different fame, they assisted with ensure better suited for measurement. As well, waited for me to contact my dr, to confirm a reading on my prescription.
The price for 3 prs of glasses (one progressive and two for computer work) was exceptional. Delivered within 2 weeks, I live in Ontario. The frames are very good quality. I only order plastic, cause the wire frame, when I put them on top of my head, tangle in my hair. Took me about a week to decide, so many to choose from. I thought shopping online wouldn't be true to what you get. One pair wasn't quite what I had expected, but still satisfied, just would have liked a bit more blue in the "marble" but also understand, the ones you try on virtually, are not the exact ones you get. Definitely will be ordering again. Worth checking out!

Date of experience: August 4, 2025
Canada
1 review
2 helpful votes
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Great quality and service
August 14, 2025

I always have a great experience with my purchases. Accurate and great services

Date of experience: August 4, 2025
Canada
1 review
1 helpful vote
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Company performs in record time.
August 14, 2025

Submitted application for prescription glasses Friday noon time.
Monday morning glasses were delivered by Canada Post to our Toronto address.

Date of experience: August 4, 2025
Canada
1 review
0 helpful votes
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Fantastic Job
August 14, 2025

Great quality and arrived pretty quickly. Overall great job. Thank you

Date of experience: August 4, 2025
Canada
1 review
2 helpful votes
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Great services
August 12, 2025

Great services and communication will definitely buy more frames in the near future.

Date of experience: August 1, 2025
Canada
1 review
1 helpful vote
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Fast Service
August 12, 2025

I ordered a pair of progressive eyeglasses to serve as a backup when travelling. I ordered the glasses and hoped to receive them within one week so I could take them on a holiday. Sure enough, as promised by a company representative, I received my new glasses in 6 days and I was able to use them as my primary pair while travelling. Great service. Thank you.

Date of experience: July 10, 2025
Canada
1 review
0 helpful votes
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Great glasses
August 11, 2025

I ve bought a few pairs of prescription glasses and sunglasses. Some lost, some destroyed by me. I work in construction so I'm hard on the gear. Very all satisfied in quality and price.

Date of experience: August 1, 2025