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iLookGlasses

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,052
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
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Great customer service.
October 12, 2025

I had accidentally selected the wrong size frames and a customer service representative notice this in my order and brought it to my attention and help me to fix my order. I have never had this type of online shopping assistance before and it was greatly appreciated.

Date of experience: October 2, 2025
Canada
1 review
0 helpful votes
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Good glasses, great price
October 12, 2025

I was a little sceptical at first about buying online because I had tried another company before and even though they had a great return policy, it didn't work out. The glasses from ilookglasses came perfect for my progressive lenses. The only thing I would caution anyone about is making sure of the size of glasses you are buying. Compare the frame size with an old pair. Get as close as possible to the number inside the frame arm. You can save a lot of money, a lot!

Date of experience: October 2, 2025
Canada
1 review
0 helpful votes
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The glasses I ordered arrived quickly and are perfect. BUT I've contacted by email this company THREE time with a question about another type of eyeglasses I'm interested and NOT once could anyone be bothered to respond to my question so I purchased them elsewhere. I'm not slightly impressed with this business.

Date of experience: October 2, 2025
Zoey D. iLookGlasses Rep
6 months ago

Thank you for reaching out.
We are happy to hear that your glasses were perfect!
While we have not received any email from you asking about another type of eyeglasses, we are certainly happy to assist you from here. May we know what type of eyeglasses it is that you were looking for?
We look forward to hearing back from you soon.

Canada
1 review
0 helpful votes
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Great Experience
October 12, 2025

I ordered a pair of glasses, arrived quickly. Perfect fit and good quality on a great price.

Date of experience: October 2, 2025
Canada
1 review
0 helpful votes
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Excellent service!
October 12, 2025

Great company to buy your eyeglasses from. The prescription was very unique because of an eye condition and received an email and a phone call to ensure they had the correct numbers to fill my order. Good work!

Date of experience: October 2, 2025
Canada
1 review
0 helpful votes
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Been purchasing for years and will not go anywhere else. Best place for glasses ive ever dealt with

Date of experience: October 2, 2025
Canada
1 review
0 helpful votes
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Making buying glasses simple and easy
October 12, 2025

Pick your frames, enter your prescription, send a bit of money, wait a wee bit, get your glasses. Not sure how much easier it can get. And yes, I'm a repeat customer.

Date of experience: September 10, 2025
Canada
1 review
0 helpful votes
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Great deal.
October 12, 2025

It was easy to order the glasses and I'm very happy with them. Took a little longer to arrive than I
Expected. But that is ok.

Date of experience: October 2, 2025
Canada
1 review
0 helpful votes
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Quick service. Great value
October 12, 2025

Quick service. Great value. Will buy again for sure

Date of experience: October 2, 2025
California
1 review
0 helpful votes
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Lunette parfaite au bon prix
October 12, 2025

C'est ma 3eme commande et je vais continuer à les encourager. Équipe professionnelle et produit de qualité. Merci.

Date of experience: October 2, 2025
Canada
1 review
0 helpful votes
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N'a pas répondu a mes attentes...
September 25, 2025

La clareté de vision n'est pas a la hauteur publicisé...

Date of experience: September 15, 2025
Zoey D. iLookGlasses Rep
4 months ago

It was nice speaking with you!
Thank you for confirming that you did not have any vision issues or any other issues with this order.
We are delighted to see that you have ordered new pairs of glasses. Your continued trust means a lot. Thank you for giving us the opportunity to serve you once more.
We will process your new order accordingly and send your new glasses to you as soon as they are completed.

Canada
1 review
0 helpful votes
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I love my glasses
September 22, 2025

The experience was nice shopping for glasses. There was no rush and the price is right. Will shop again when I need new glasses.

Date of experience: September 11, 2025
Canada
1 review
1 helpful vote
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Navigation
September 21, 2025

I had to visit the site about 3 times to find my way around the site.

Date of experience: July 26, 2025
Canada
1 review
1 helpful vote
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Easy purchase
September 19, 2025

The ability to purchase glasses was very easy, even with an unusual prescription. The glasses work well

Date of experience: September 8, 2025
Canada
1 review
1 helpful vote
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Satisfying
September 18, 2025

The product was shipped on time and I was alerted with a couple of questions because my eyes are a little more apart than others. So the girl that made the inquiry asked about my prescription and they got it right. I like both pairs and they were priced affordably.

Date of experience: September 8, 2025
Canada
1 review
3 helpful votes
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Great experience
September 18, 2025

I like trying the glasses on in a photo because I find it so hard to find the right frame for me face. I ordered and they came very promptly. I have recommended to others and I will be back myself!

Date of experience: September 8, 2025
Canada
1 review
1 helpful vote
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Not Disappointed!
September 17, 2025

Love my glasses! The sunglasses I ordered are a bit more narrow than I realized but I am still wearing them :) !

Date of experience: September 6, 2025
Canada
1 review
0 helpful votes
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Very easy to place order.
September 16, 2025

Easy to place order, plus really like that you can try on glasses virtually.

Date of experience: September 6, 2025
Canada
1 review
1 helpful vote
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Bon rapport qualité prix!
September 16, 2025

Bon service rapide pour les produits commandés avec en plus une paire de lunettes de soleil 🕶 gratuite en promotion donc bien apprécié!
Merci!

Date of experience: September 5, 2025
Canada
1 review
1 helpful vote
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The only place I get my Eyeglasses
September 16, 2025

Fantastic service and top notch customer service. I have purchased my last 4 pairs from here and I will be back when insurance renews ;)

Date of experience: September 5, 2025