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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Great web site, very good quality product, good reasonable prices.
Better than any of the ones I've bought from eye doctors in the past. 3rd eye operation and new set of driving and computer/desk are perfect and iLook even called as one eye is +1.0 and the other is -. R05. Great service.
Easy to use website to find the right style. Competitive pricing and fast delivery.
Customer service took the time to contact me regarding a mistyped measurement.
The frames are not the larger modern ones that I expected. I was disappointed.
Ordering was easy and they checked in with me to make sure I put in the correct measurements.
Easy to order. Hard to tell actual colour on line, and how they will fit. Mine fit ok, but went to a store to have them adjusted. Colour was darker than I thought. Price was good!
I love ordering glasses on. ILookGlasses They offer the best service, advice, and help with choosing and ordering. I order regularly for my daughter and myself.
A change in prescription determined the need for new glasses. Ordering was quick and easy and I am very pleased with the result.
The frames are dollar store quality, if not worse.
The lenses seem good.
My last pair of glasses, bought in my Dr. Office cost me over $600 for one pair of a Brand name. They lasted less than 1 year before they were out of shape and the lens popped out. I figured I would try an online company as I could not afford to go back to my Dr. for another pair. I came across ILook Glasses and went through the directions which were quite easy, but I fould up the PD, as it was not on the prescription, but I received a quick email from the company and she talked me through the correct procedure and took my anxiety down a few levels. I received 2 pair for the price of one on one of the offers and I could not have been more satisfied. The glasses I choose are exceptional and so well made. I could say so much more but I would not know where to start. Do not be too intimaded like me and go for it, you will not be sorry. Thank You IGlass for such a great experience.
I buy glasses on a rare occasion due to all the stress it causes.
Cost being a big one and my own prescription being another.
My experience with iLook Glasses has been exceptional.
I initially chose my glasses and submitted it and was immediately contacted by the company.
With the help of the experts there I was able to find a correct fit of frame for me and have been extremely pleased with the final result.
I recommend wholeheartedly this company for any of your needs and will definitely be buying another pair sooner due to their fantastic pricing.
Wide selection of frames for everyone to chose from, affordable and fashionable. When entering your prescription, it was easy to follow the process, even giving you pointers to "How To" measure for proper fitting. Very pleased with the final result and product. Will order again.
It was very easy to order what I really wanted. Eye glass stores seem to display similar styles at outrageous prices, my last pair from them broke in the first two weeks. Your glasses last. I love them. The date of experience is a rough estimate below.
Always a great experience with ordering and receiving!
I did purchase the higher quality progressive lenses but found that the viewing range was very narrow. I have been wearing progressive glasses for 10 years now and have previously purchased through Walmart and Costco and found that their lense quality is much better.
I did, however, really like the selection of frames with which I am very happy with. I purchased two sets of glasses - one clear and one sunglasses.
Thank you for the shout-out regarding our frame selection! We’re so glad you found styles you love.
We’d love the chance to provide the high-level clarity you're looking for. Please reach out to us directly before your next order—we have several premium lens upgrade options available and would be happy to help you select the perfect match for your vision needs!
I bought 2 pairs, one regular and one sunglasses. I had them fitted and the sunglasses are a very good fit. The regular ones are the same but they are a bit bigger and they slide down all the time. When I hold them together I can see that they are bigger so I can't keep them in place. Otherwise I have to say that I have no other complaint.
Je suis très satisfaite du service et de la qualité de vos produits, depuis plusieurs années! Mais, j'aimerais avoir plus de choix, une section plus (funky) colorée et grand format. J'aime avoir des modèles classiques pour le travail et des modèles colorés pour la fin de semaine;-)
Ordered 2 pairs of glasses with progressive lens. Received them and I was surprised of the quality! Very happy!
I will order more pairs!
My experience was first class. Great communication and the glasses were really good quality, much better than I though they would be.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for sharing your honest feedback. We’re glad to hear the lenses are meeting your expectations, but we’re truly sorry that the frames didn't live up to the quality you expected.
We take great pride in our products, and it’s clear we missed the mark for you this time. We want you to love everything about your glasses, which is why we offer a 100% Satisfaction Guarantee.
We would love the chance to make this right by helping you exchange these for a different style that better suits your preferences. We sent you an email so we can talk more about your order. We look forward to hearing back from you!