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iLookGlassesReviews 1,095

4.7

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,014
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
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The price and lens are really good
February 6, 2023

I hate the glasses that have the plastic tips on the end. I had multiple pieces fall off

Date of experience: January 11, 2023
Zoey D. — iLookGlasses Rep
over a year old

Thank you for reaching out!
We sent you a private message regarding the plastic tips on the end of your glasses so we can talk more about it.
We look forward to hearing back from you soon.

Canada
1 review
0 helpful votes
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Disappointed
February 6, 2023

The glasses that I ordered took the longest to arrive out of the 3 companies I tried out. Worst of all when I put them on they are blurry. I ordered 1 pair of progressives and 1 pair of single vision sun glasses. I can't see clearly from either pair. :(

Date of experience: January 11, 2023
Zoey D. — iLookGlasses Rep
over a year old

Thank you for reaching out! We apologize for your missed chat. We were still offline when you sent your message.
We are absolutely happy to assist regarding the issue of your new sets of glasses. We sent you a private message, as well as an email, and we are waiting for your response. Did you receive our messages? We will send you a follow-up email so we can talk more about your new glasses and be able to better assist you.

Canada
1 review
0 helpful votes
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They Fit - I Can See
January 11, 2023

I have a huge melon head. Ilookglasses has the largest selection of glasses that fit. Customer service is excellent, they double checked with me on size and prescription and always quick response to my questions.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Great glass for a great price
January 11, 2023

Super easy to use. The glasses fit just like the picture

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Was hesitant to order on line but the glasses are perfect. Light, comfortable and the prescription are dead on. Definitely will be a repeat customer. Only issue was we did not get the aviator glasses that were advertised.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Sizing glasses
January 11, 2023

I had trouble know what size arms the frames I ordered so now the glasses are too large

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Price of tinted lenses
January 11, 2023

The lenses went up a lot and I was disapointed I could not fill my order for prescription sun glasses
Fpr a reasonable price

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Awesome, awesome, awesome!
January 11, 2023

I've worn glass for 52 years now...and STILL lose or break them (or a foster dog chews them). It is life-altering to be able to log in to my account and order new glasses, which are always in my mailbox SO quickly! Thank you, thank you! Since I discovered iLookGlasses, I think I've ordered...20 pairs? Can you even imagine how much that would cost at an optometrist?

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Great glasses!
January 11, 2023

Very easy to order on line with the step by step process. They were delivered quickly and looked great! I will order again when I need or want new glasses.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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SATISFACTION
January 11, 2023

Very satisfied with dealings over the years. Thank You.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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ALWAYS iLOOKGlasses Awesome!
January 11, 2023

My all-time favorite place to shop for my glasses. Reasonable price, quality product, and great service.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Mustlook down
February 6, 2023

I must look down a bit to see long distances, not much but could be better

Date of experience: January 11, 2023
Zoey D. — iLookGlasses Rep
over a year old

We would like to thank you for reaching out!
We received your response to our email and we will be waiting for your comment via email once you are back.

Canada
1 review
0 helpful votes
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Middle
January 11, 2023

I am still in the middle of getting I Look Glasses progressive lenses that I just bought looked at an fixed so I can't give you an accurate review

Date of experience: January 11, 2023
Nevada
1 review
0 helpful votes
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Great job
January 11, 2023

Easy and convenient

Having yo add 50 characters is very annoying

Date of experience: January 11, 2023
Florida
1 review
0 helpful votes
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Great glasses...better price
January 11, 2023

Fast delivery great glasses...super prices. Never buy eyeglasses anywhere else

Date of experience: January 11, 2023
Romania
1 review
0 helpful votes
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Perfect experience
January 11, 2023

Got my glasses after searching a lot for the perfect shape.
The fact that I could virtually try them on was a big thumbs up.
Ordered then a CR wanted to clarify my prescription, they explained what the optometrist wanted for my eyes. In two days I got my two pairs, very happy.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Amazing experience
January 11, 2023

This is the third time I have purchased glasses from ilook and can't be any happier and will continue to buy from here going forward. Even went out of your way to call me to make sure I had put in the correct values before making my glasses as my prescription had changed which they noticed and just wanted to make sure they got it completely correct. A company going above and beyond like this is very uncommon now a days but truly was a refreshing breathe of air to see they did. I recommend to everyone I know that needs glasses. Thank you again for being such a great company.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Fast Arrival, great price!
January 11, 2023

I buy my glasses from here every time! Super easy ordering, quick delivery and good quality!

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Glasses
January 11, 2023

I've order numerous pairs of glasses and the last pair of readers, are still (after returning the first pair) not great...they feel off. Not as good as previous pairs

Also I had to return the 1st pair before they would send me a new pair, so it took about a month in total to get the replacement pair

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Pretty flimsy
January 11, 2023

The prescription is perfect but the frames are very flimsy im worried that they will fall apart quickly.

Date of experience: January 11, 2023