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iLookGlasses Reviews Summary
iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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It's my 2nd time purchasing from I lookglasses, I will purchase again, I also recommend to my family. They even contacted me about prescription glasses
Changes from previous order in case I made an error in my order …well done.
Thanks.
J'ai reçu des belles lunettes mais elles ne sont pas tout à fait assez larges pour mon visage.
Je devrai mesurer mieux lors d'une prochaine commande.
Ordered glasses of the size I wanted- because they were quite a small size, they wanted to make sure that is what I wanted. Thanks for that. They were what I wanted, and I am happy with the purchase.
Very useful information and guide to ensure you make the correct purchase.
It was easy to update my prescription on file at ILookGlasses. The selection of frames is outstanding and as long as you can do some simple measurements they will fit properly.Delivery was quick. A very convenient way to buy glasses at a good price.
The Customer Service representative was very pleasant and provided assistance in selecting a different brand of glasses.
Great service received glasses quickly. Needed to have them fit would order again.
I made a mistake when I ordered my glasses so they help me on returning my glasses to reorder the second time got it right this time. Thanks so much.
Always quick to reply and verifies details prior to proceeding. If your order isnt what you expected its very easy to return and get them changed. Decent quality for the price.
A reasonable price for a quality product.
Not a fan of BOGO promotion.
Highly recommend this company.
The glasses frame were comfortable as expected, the lens were nice and clear. Well packaged and fast delivery.
Dealt with I look a number of times, always quick and efficient. Good price, good product,
It was easy to pick frames and when one of our first two pairs were too wide, it was very easy to go trough the process to make it right. Everyone I got help from was wonderful, and made me not feel ridiculous for not fully understanding how to order the correct sizes. Looking forward to my next order!
This is the second time I've used ilookglasses and am just as impressed. It is easy to order and the glasses come quickly. They are great quality glasses.
Glasses are decent quality. Prescription seems correct. For sunglasses they could be a bit darker. I was expecting flex hinges, but they are regular hinges. Overall, happy with them relative to the price paid.
I am not sure I would order again
The sale price was very inviting but the prescription was costly and I really wanted to get two for the deal but it would have cost me over400.00 as it was it cost over 240.00 for just one
I was going to send them back because they looked different than what I thought I ordered but I decided to put up with them because I needed new glasses and did not want the hassle
We would like to thank you for your comment. Progressives are indeed much more expensive because they are a special type of lenses. Our two for one deal gives a free second set of glasses with basic single vision lenses. If you get a special type of lenses for your second pair like progressives, you will be paying for the progressive lenses but the frame will be free of charge.
We have sent you a private message regarding your order and we are waiting for your response. Did you receive our message? We look forward to hearing back from you soon.
Advertised 7 -10 days delivery but once put order in started getting excuses why there were delays!
We thank you for your genuine comments. We apologize for the delay.
It does take around 7-12 business days(our lab is closed during weekends/holidays) to receive glasses with progressive lenses, for they are a special types of lenses.
Your feedback helps us to improve and do better going forward. We look forward to being of service again in the near future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We thank you for your genuine comments!
We highly appreciate you taking time to share your good experience with iLook.
We look forward to being of service again in the near future!