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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Needed to hold the order until an eye exam. Customer care dept managed the order process efficiently and all went smoothly.
This is the second time I have ordered my glasses through iLookGlasses. I am very happy with my glasses and the service provided.
Delivery was very quick and glasses were just as I had ordered. They gave me a free upgrade as well which is always nice!
Buen producto, calidad y precio! Lindos armazones
I find even with the protective coatings all different types of glasses seem to get scratched easily. I'm forced to purchase more and more glasses frequently because of this. Also once I find a pair of frames I like they are always discontinued quickly.
Fit perfect they ship very quick and the price is just right will be ordering again
I've been buying eyeglasses for sometime now and had to get my lenses fixed because they were off in someway or another. Making me wait till they got it right. I gave iLookGlasses's my prescription and they sent me my glasses back a couple weeks later. They were perfect.
I always get my prescription glasses from Ilook glasses I never had issues with any of them and they came with the right size and prescription
We have been using iLook for some time now and although it has been a while since we have placed an order, we are not disappointed whatsoever. The experience is smooth, simple and enjoyable from shopping online for the correct look all the way through to receiving our choices/selection. The pricing also cannot be beat and that is a huge factor for us and many others too of course. Highly recommend using iLook for all your eye needs!
First time purchasing glasses online. The iLook website was so easy to use and made the experience perfect. The follow up with customer service was very reassuring after I entered my prescription information. Very satisfied with the entire process!
These glasses are wonderful. Fast shipping, friendly service, and lovely styles.
As a long time satisfied customer I was extremely disappointed this timeā¦.I ordered 2 pair of glasses and upon opening I had issues with lens quality of the first pair and then the second pair a lens fell out within a week.
Sorry, won't be coming back!
I have purchased glasses from iLook Glasses two different times. I had good a good experience both times, but, the true test of how a company is to deal with, is when there is a problem. I made an error on the numbers on one of my first orders and was surprised at how easily and quickly the glasses were replaced at no cost to me! I wouldn't shop anywhere else!
I have not had glasses before and did not understand the sizing of frames, so my glasses really do not fit very well. The are too loose and I should have contacted them but I sucked it up. Now I hardly wear them. So its not Ilook's fault, its mine
Bought as a gift, arrived on time, prescription was perfect, quality perfect, looks great!
Great glasses. Love the colour of the frames, the fit is great and the prescription was correct. I'll definitely order another set from them.
I have now bought several pairs of glasses through ilook glasses and the service is wonderful as are the glasses! Loyal customer!
One pair very ok other pair are not working for me I all ready was talking to some person their and they didn't help me
Thank you for your comment. We apologize for the inconvenience.
We do continue to strive to improve and provide a better service to our customers.
We have sent you a private message regarding your order. We hope that you received our message and we await your response so we can continue to talk and address your concerns accordingly.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for reaching out! We apologize for the inconvenience.
Your feedback is very important, as we continue to strive to improve and provide better products & services to our customers.
We are happy that we had a chance to address your concern properly.
We will continue to communicate with you via email :)