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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Lots of choices, and realy like the ones I picks.i like the color and fit nice my face.my next one still be I look glasses.
I was unable to find the bifocals I was looking for on another site. The customer service people were VERY focused on getting me what I needed. They even went so far as to suggest that certain frames I was looking for would not work for me and guided me towards certain styles and sizes that were perfect.
THIS is now my go-to store!
No problems with this co Expedited quickly Thankyou
Ilookglasses makes my life so much easier! Getting new glasses is easy. So cheap that I do not mind trying new styles and funky glasses! Most of the time, it's a HIT!
Because of a misunderstanding, I thought I would get a discount on the second pair. Not a problem for my next order.
Difficulty in getting discount on second pair
I love these glasses frame. I had my eye doctor put in my prescription when I got the frames. I have had many compliments on them
Looking through the selections, was easy enough of course you never know exactly what you're getting when you order online or exactly how they're going to look even with the photo, but it was pretty accurate. I got two pairs and I'm satisfied with both.
Great site, I love using it for all my glasses. Very easy to use and downloading your photo to see the glasses on your own face lets you know exactly how they will look. Highly recommend this site!
Excellent, chat help was great. Just disappointed with my transition lenses from one of my orders.
First time ordering glasses online and really didn't know what to expect. Ordered a pair of prescription sunglasses for my son in another province and he received it exactly a week later. Have not seen the glasses myself but he was extremely pleased with the order. Mechelle also double confirmed the prescription at the time of order as there was significant difference between the 2 eyes. Price was very fair and reasonable. Will definitely be a repeat customer. Thank you, Mechelle, for your outstanding service.
Great product easy website and great customer service. Quick delivery too
I emailed about my order and called, as I messed up my order.
They pleasantly corrected my errors and smoothed everything out.
Very easy and great prices.
I am a fan
Love my new glasses! I ordered a distance and shades distance. I love them both. Highly recommend!
I have 3 different strengths of glasses: reading, mid-distance (computer usage), and driving. As I volunteer 3 days a week at the local museum cataloguing artifacts online, I use my mid-distance glasses more than any of the other strengths. I take them on and off and carry them with me in a glasses case. This activity seems to put a lot of strain on the frame of the glasses. One day in the midst of my accessioning work I took off my glasses and in the process of putting them on again broke the arm connection. While I did try to repair them with Gorilla glue, I was unable to. Without them I experienced real eye strain while attempting to continue my computer input. I realized I would need a new pair of glasses, so went online to ilookglasses where I had purchased my glasses a couple years ago. I found they were having a 2 for 1 sale (BOGO)! I chose new frames (a bit sturdier-looking than the broken pair) and asked for my latest prescription to be used for the lenses. Just to make sure, I sent a copy of the prescription with my order. Two pairs, eh? What a good idea - that means I'll never encounter again the position I was currently in that without glasses I couldn't continue my satisfying volunteer work. In addition to the BOGO offer and their very reasonable prices, they were able to provide me with my new glasses within a week. Bonus.
Thank you for reaching out!
If you want, we offer a lens replacement service, so you may send them back to us for lens replacement.
We will send you a private message so we can talk more about it.
I was hesitant about buying progressive lenses online due to a bad experience but decided to try a different company and have to say I am so happy with my purchase. The glasses were not a cheap plastic and the lenses work perfectly for me.
Overall happy with my glasses; have ordered here a few times now. It's a bit hit or miss with the quality. I've received some pairs that are very loose and crooked. I should have sent one back but c'est la vie. They are a backup pair of frames that don't get used very often.
The sunglasses I've ordered have been good and are a comfortable fit. Will buy again in the future as the price is right for my budget.
I always come to iLookGlasses for great Canadian service and decent, affordable lenses and frames. Even when I supplied the incorrect prescription, I was helped and got the right prescription and size of glasses at no extra cost to myself. Greatly appreciate the prompt replies and amazing support.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for reaching out!
We are happy to assist with your return request. We have sent you an email with the detailed shipping & return instructions.
We will process your return as soon as we receive it and you will be notified via email.