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iLookGlassesReviews 1,095

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,014
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
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Easy and affordable experience
May 15, 2025

Recommended by a friend and it was pretty cheap to get 4 pairs of glasses for under $200

Date of experience: May 5, 2025
Canada
1 review
1 helpful vote
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My fav eyeglass company
May 5, 2025

Always fast, on trend, and... cough. Cheep
These glasses feel like a million bucks but still allow me to buy groceries

Date of experience: April 25, 2025
Canada
1 review
0 helpful votes
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Easy purchase
May 1, 2025

Easy to place order and received in good time. Great product

Date of experience: March 24, 2025
Canada
1 review
0 helpful votes
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Customer service was very helpful!
April 30, 2025

The girl b in customer service was very patient and helpful, as I wasn't able to do the order myself!
Thank you
I will definetly order from here again!

Date of experience: April 20, 2025
California
1 review
2 helpful votes
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Ensuring, good quality and fit
April 30, 2025

The customer service person I dealt with, was very thorough when it came to sizing my glasses and reached out a few times to ensure the measurements were accurate. If she had not done this, they would have not fit well.

Date of experience: March 13, 2025
Canada
1 review
2 helpful votes
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Best value for your money
April 30, 2025

I am able to get two sunglasses and two regular glasses for half the price of one pair of glasses from my eye doctors office. In the past when I scratched a lense ilook helped me out and replaced the lense for cheap and no hassle. Best experience ever!

Date of experience: April 20, 2025
Canada
1 review
1 helpful vote
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First time ordering, very pleased. Did not order progressive and will be placing another order for progressive vision.

Date of experience: April 18, 2025
Canada
1 review
1 helpful vote
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I would shop here again.
April 27, 2025

I was concerned about ordering online but I am happy with my experience.

Date of experience: April 17, 2025
Canada
1 review
1 helpful vote
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Great selection, great service
April 27, 2025

I was worried as my progressive lenses are complicated and the frames need to be small. Everything is great, the prescription is perfect and the price can't be beat. And I get to support Canada. What's not to love?

Date of experience: March 19, 2025
Canada
1 review
0 helpful votes
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When ordering online the staff was quick to email back with questions on my order or answers to my questions.

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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Great!
April 27, 2025

It was easy to order and I received my shipment quickly. My glasses fit perfectly. I'm very happy and will order from here again.

Date of experience: April 17, 2025
Canada
1 review
1 helpful vote
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Recommend
April 27, 2025

Good products, quick delivery, excellent customer relations. I love my new glasses!

Date of experience: April 16, 2025
Massachusetts
1 review
0 helpful votes
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Always Great!
April 27, 2025

Such an easy way to find and purchase glasses from your own home!

Date of experience: April 17, 2025
Canada
1 review
0 helpful votes
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Good service cheap quality
April 27, 2025

Service is good and efficient but the glasses themselves are cheap. I've had them for two weeks and 1 pair has the rubber for the ear moving around and pinching my skin, and the other pair I paid extra to have it turn into sun glasses but they never got any darker even after hours in the sun. They're just regular glasses.

Date of experience: April 17, 2025
Zoey D. — iLookGlasses Rep
10 months ago

Thank you for your feedback—it helps us improve and serve our customers better.
We are sorry that your purchase did not work out! Your satisfaction is extremely important to us, so we sent you an email with some options to make things right!
We look forward to hearing back from you soon.

Canada
1 review
1 helpful vote
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Great price
April 27, 2025

Love my new glasses, price and style are great, will buy again

Date of experience: April 17, 2025
Illinois
1 review
0 helpful votes
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Walter orders glasses
April 27, 2025

I ordered glasses, from Iglasses. I waited for my glasses order, I received the glasses I ordered, promptly, I might add. Thank you Iglasses for filling my glasses order so quickly.

Date of experience: April 17, 2025
Canada
1 review
1 helpful vote
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I found the iLookGlasses website easy to navigate and filling in my prescription, once I placed the order all I did was wait for my glasses to arrive. I am glad with the frame I picked, I like it and fit very well. I am happy about my experience with iLookGlasses.

Date of experience: April 3, 2025
Canada
1 review
1 helpful vote
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Great value
April 27, 2025

I ordered new specs on a weekend, they arrived within a couple of days! The service is fantastic. The glasses were another nice surprise, they're just about perfect for me.
I'll never buy from an optometrist again.

Date of experience: March 19, 2025
Canada
1 review
0 helpful votes
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Everything was good except that the Transition Lens could have been darker in the bright sunlight.

Date of experience: April 17, 2025
Canada
1 review
0 helpful votes
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Cheaply made
April 27, 2025

Very disappointed in the glasses I received... corners are rough where arm meets glasses and they are not clear at all. Having problems seeing through and when they turn to sunglasses there's a big gap down the center that takes longer to turn. I have tried to make them work but had to order elsewhere... so disappointing

Date of experience: April 17, 2025
Zoey D. — iLookGlasses Rep
10 months ago

Thank you for your feedback—it helps us improve and serve our customers better.
We are sorry that your purchase did not work out! Your satisfaction is extremely important to us, so we sent you an email with some options to make things right!
We look forward to hearing back from you soon.