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iLookGlasses has a rating of 4.7 stars from 1,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Recommended by a friend and it was pretty cheap to get 4 pairs of glasses for under $200
Always fast, on trend, and... cough. Cheep
These glasses feel like a million bucks but still allow me to buy groceries
Easy to place order and received in good time. Great product
The girl b in customer service was very patient and helpful, as I wasn't able to do the order myself!
Thank you
I will definetly order from here again!
The customer service person I dealt with, was very thorough when it came to sizing my glasses and reached out a few times to ensure the measurements were accurate. If she had not done this, they would have not fit well.
I am able to get two sunglasses and two regular glasses for half the price of one pair of glasses from my eye doctors office. In the past when I scratched a lense ilook helped me out and replaced the lense for cheap and no hassle. Best experience ever!
First time ordering, very pleased. Did not order progressive and will be placing another order for progressive vision.
I was concerned about ordering online but I am happy with my experience.
I was worried as my progressive lenses are complicated and the frames need to be small. Everything is great, the prescription is perfect and the price can't be beat. And I get to support Canada. What's not to love?
When ordering online the staff was quick to email back with questions on my order or answers to my questions.
Such an easy way to find and purchase glasses from your own home!
Service is good and efficient but the glasses themselves are cheap. I've had them for two weeks and 1 pair has the rubber for the ear moving around and pinching my skin, and the other pair I paid extra to have it turn into sun glasses but they never got any darker even after hours in the sun. They're just regular glasses.
Love my new glasses, price and style are great, will buy again
I ordered glasses, from Iglasses. I waited for my glasses order, I received the glasses I ordered, promptly, I might add. Thank you Iglasses for filling my glasses order so quickly.
I found the iLookGlasses website easy to navigate and filling in my prescription, once I placed the order all I did was wait for my glasses to arrive. I am glad with the frame I picked, I like it and fit very well. I am happy about my experience with iLookGlasses.
I ordered new specs on a weekend, they arrived within a couple of days! The service is fantastic. The glasses were another nice surprise, they're just about perfect for me.
I'll never buy from an optometrist again.
Everything was good except that the Transition Lens could have been darker in the bright sunlight.
Very disappointed in the glasses I received... corners are rough where arm meets glasses and they are not clear at all. Having problems seeing through and when they turn to sunglasses there's a big gap down the center that takes longer to turn. I have tried to make them work but had to order elsewhere... so disappointing
Thank you for your feedback—it helps us improve and serve our customers better.
We are sorry that your purchase did not work out! Your satisfaction is extremely important to us, so we sent you an email with some options to make things right!
We look forward to hearing back from you soon.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
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Thank you for your feedback—it helps us improve and serve our customers better.
We are sorry that your purchase did not work out! Your satisfaction is extremely important to us, so we sent you an email with some options to make things right!
We look forward to hearing back from you soon.