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iLookGlasses

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,053
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
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Good experience will buy again, good customer service / maybe send a couple extra shine cloths and perhaps some cleaner

Date of experience: April 3, 2025
Canada
1 review
0 helpful votes
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Awesome
May 15, 2025

Very fast delivery and very reasonable, been ordering a long time, very satisfied

Date of experience: May 5, 2025
Canada
1 review
0 helpful votes
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Fast and easy purchase
May 15, 2025

I was contacted to verify my prescription, which is a little unusual - I have one eye for distance, one for closeup. I really appreciated that!

Date of experience: May 5, 2025
Canada
1 review
0 helpful votes
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Classic glasses
May 15, 2025

Easy to order, received rapidly, somebody phoned me to check with my prescription which has changed. Just to make sure they had the correct information. Which was the case. The frame is on the cheap side but, since it is an extra pair, I do not mind it and the price was really reasonable. I would recommend anytime and will order again, no doubt.

Date of experience: May 5, 2025
Canada
1 review
0 helpful votes
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Easy and affordable experience
May 15, 2025

Recommended by a friend and it was pretty cheap to get 4 pairs of glasses for under $200

Date of experience: May 5, 2025
Canada
1 review
1 helpful vote
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My fav eyeglass company
May 5, 2025

Always fast, on trend, and... cough. Cheep
These glasses feel like a million bucks but still allow me to buy groceries

Date of experience: April 25, 2025
Canada
1 review
0 helpful votes
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Easy purchase
May 1, 2025

Easy to place order and received in good time. Great product

Date of experience: March 24, 2025
Canada
1 review
0 helpful votes
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Customer service was very helpful!
April 30, 2025

The girl b in customer service was very patient and helpful, as I wasn't able to do the order myself!
Thank you
I will definetly order from here again!

Date of experience: April 20, 2025
California
1 review
2 helpful votes
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Ensuring, good quality and fit
April 30, 2025

The customer service person I dealt with, was very thorough when it came to sizing my glasses and reached out a few times to ensure the measurements were accurate. If she had not done this, they would have not fit well.

Date of experience: March 13, 2025
Canada
1 review
2 helpful votes
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Best value for your money
April 30, 2025

I am able to get two sunglasses and two regular glasses for half the price of one pair of glasses from my eye doctors office. In the past when I scratched a lense ilook helped me out and replaced the lense for cheap and no hassle. Best experience ever!

Date of experience: April 20, 2025
Canada
1 review
1 helpful vote
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First time ordering, very pleased. Did not order progressive and will be placing another order for progressive vision.

Date of experience: April 18, 2025
Canada
1 review
1 helpful vote
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I would shop here again.
April 27, 2025

I was concerned about ordering online but I am happy with my experience.

Date of experience: April 17, 2025
Canada
1 review
1 helpful vote
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Great selection, great service
April 27, 2025

I was worried as my progressive lenses are complicated and the frames need to be small. Everything is great, the prescription is perfect and the price can't be beat. And I get to support Canada. What's not to love?

Date of experience: March 19, 2025
Canada
1 review
0 helpful votes
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When ordering online the staff was quick to email back with questions on my order or answers to my questions.

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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Great!
April 27, 2025

It was easy to order and I received my shipment quickly. My glasses fit perfectly. I'm very happy and will order from here again.

Date of experience: April 17, 2025
Canada
1 review
1 helpful vote
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Recommend
April 27, 2025

Good products, quick delivery, excellent customer relations. I love my new glasses!

Date of experience: April 16, 2025
Massachusetts
1 review
0 helpful votes
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Always Great!
April 27, 2025

Such an easy way to find and purchase glasses from your own home!

Date of experience: April 17, 2025
Canada
1 review
0 helpful votes
Follow Jelena F.
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Good service cheap quality
April 27, 2025

Service is good and efficient but the glasses themselves are cheap. I've had them for two weeks and 1 pair has the rubber for the ear moving around and pinching my skin, and the other pair I paid extra to have it turn into sun glasses but they never got any darker even after hours in the sun. They're just regular glasses.

Date of experience: April 17, 2025
Zoey D. — iLookGlasses Rep
11 months ago

Thank you for your feedback—it helps us improve and serve our customers better.
We are sorry that your purchase did not work out! Your satisfaction is extremely important to us, so we sent you an email with some options to make things right!
We look forward to hearing back from you soon.

Canada
1 review
1 helpful vote
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Great price
April 27, 2025

Love my new glasses, price and style are great, will buy again

Date of experience: April 17, 2025
Illinois
1 review
0 helpful votes
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Walter's 2 cents.
April 27, 2025

I'm no rocket scientist, and I wasn't sure how to measure my exquisitely chiseled 66 year old face (sorry eyes) for prescription lenses. I sent an email with my pupil width, and a young lady sent back asking who measured my distance. I replied that I had. Then I wrote about 225 prescriptions, and she fixed me right up with 2 terrific pairs of sharp looking glasses that I feel very comfortable wearing. They feel like I am not wearing them! Thank you look glasses for being so kind and helpful. This crotchety old man appreciates everything that your dedicated team do to help us mortals.

Date of experience: April 17, 2025